Firefox Crash

Firefox keeps crashing when I try to play video. It used to crash when I used old version 3.0 and it still crashes now in the 3.5 version.

It doesn’t seem to have been a hard drive problem…I have enough space and memory.

With regard to addons, I have java and shockwave flash…and an addon for weather…though i have noticed it used to crash before I had installed any of those…

How can I solve this??

Process of elimination.
Test FF without any addons. Easy way to test is: Close FF and to rename .mozilla to .mozilla-old
Start FF again
test playing video

I did the rename. Video test fails. :’(
The rename resulted in wiping out all my bookmarks! How do I get them back?? I tried to rename it back but I can only find .mozilla and not .mozilla-old

IF you renamed the original it must be there. Maybe you removed the period at the beginning and it’s lower down the list.?

Is the crash happening only when you play videos? What video? url?

The crash happens on any video on any website… but for now I am testing it on Youtube. Its like my FF is unstabilized by the video…

Open FF from a terminal with this command:

firefox

keep the terminal open and use FF, when it crashes - copy all the text from the terminal here:

okay… so i finally found the .mozilla-old file …i dont know why i couldn’t place it before…but anyway i changed it back to .mozilla, correctly with the periods, but unfortunately my bookmarks are not back.

i tried the terminal command firefox…and it opened the old firefox. but when i try to play the video on youtube…the area where the video comes turns grey or just remains black and the browser basically freezes out… so i have to, as linux says, “kill it”… anyway here is the text in between…hope it says something…

e@linux-xvsw:~> firefox
*** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable).
NPP_GetValue()
NPP_GetValue()
Currently in use: 1 blocks containing 64.0 KiB bytes total.
Allocated during whole lifetime: 9081 blocks containing 8.8 MiB bytes total.
Sample cache size: 0 B
Username:e
HostName:linux-xvsw
Server Name: pulseaudio
Server Version: 0.9.14
Default Sample Specification: s16le 2ch 44100Hz
Default Sink: alsa_output.pci_8086_24d5_sound_card_0_alsa_playback_0
Default Source: alsa_input.pci_8086_24d5_sound_card_0_alsa_capture_0
Cookie: 4dc77d6c
/usr/bin/firefox: line 126: 4327 Killed $MOZ_PROGRAM “$@”

so…i tried this several times…once the video did play…but actually the video concerned was one of those that just had lyrics coming in like a slideshow and the particular song…so to say, it didn’t actually have a “video” per se. so i clicked on another video which apparently did have a “video” and then FF finally crashed. anyway, i copied the text for this too…and i guess the last line specifically is different saying “Segmentation fault” rather than me killing it. Here is the text…

e@linux-xvsw:~> firefox
*** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable).
NPP_GetValue()
NPP_GetValue()
Currently in use: 1 blocks containing 64.0 KiB bytes total.
Allocated during whole lifetime: 9211 blocks containing 10.3 MiB bytes total.
Sample cache size: 0 B
User name: e
Host Name: linux-xvsw
Server Name: pulseaudio
Server Version: 0.9.14
Default Sample Specification: s16le 2ch 44100Hz
Default Sink: alsa_output.pci_8086_24d5_sound_card_0_alsa_playback_0
Default Source: alsa_input.pci_8086_24d5_sound_card_0_alsa_capture_0
Cookie: 4dc77d6c
/usr/bin/firefox: line 126: 4523 Segmentation fault $MOZ_PROGRAM “$@”

Hi
You just need to restore via the ‘Manage Bookmarks’ and browse into the
directory eg


~/.mozilla/firefox/<blah>.default/bookmarkbackups/

and import the latest bookmarks-yyyy-mm-dd.json file.


Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 2.6.27.42-0.1-default
up 3 days 12:22, 4 users, load average: 0.03, 0.06, 0.01
GPU GeForce 8600 GTS Silent - CUDA Driver Version: 190.53

I’ll be interested to see terminal result of

zypper lr -d

I tried the bookmark suggestion via Organize Bookmarks but the json file is not visible there. I even right clicked and selected -show hidden files- but no change. However when I enter the BookmarkBackups folder in my File Manager - I can see several json files in there! So I tried to right click on those and use Open With FF but that didn’t work.

the results for zypper lr -d

| Alias | Name | Enabled | Refresh | Priority | Type | URI | Service

—±----------------------±--------------------------------------------±--------±--------±---------±-------±------------------------------------------------------------------------------------±-------
1 | 11.1 - VideoLan | 11.1 - VideoLan | Yes | Yes | 99 | rpm-md | Index of /pub/videolan/vlc/SuSE/11.1/ |
2 | home:broumbroum23 | home:broumbroum23 | Yes | Yes | 99 | rpm-md | Index of /repositories/home:/broumbroum23/openSUSE_11.2_non-oss |
3 | openSUSE 11.1-0 | openSUSE 11.1-0 | Yes | Yes | 99 | yast2 | cd:///?devices=/dev/sr0 |
4 | openSUSE:11.2:NonFree | openSUSE:11.2:NonFree | Yes | Yes | 99 | yast2 | Index of /distribution/11.2/repo/non-oss |
5 | repo | VideoLan Repository | Yes | Yes | 99 | rpm-md | Index of /pub/videolan/vlc/SuSE/11.1/ |
6 | repo-debug | openSUSE-11.1-Debug | Yes | Yes | 100 | yast2 | Index of /debug/distribution/11.1/repo/oss |
7 | repo-non-oss | openSUSE-11.1-Non-Oss | Yes | Yes | 100 | yast2 | Index of /distribution/11.1/repo/non-oss |
8 | repo-oss | openSUSE-11.1-Oss | Yes | Yes | 100 | yast2 | Index of /distribution/11.1/repo/oss |
9 | repo-source | openSUSE-11.1-Source | Yes | Yes | 100 | yast2 | Index of /source/distribution/11.1/repo/oss |
10 | repo-update | openSUSE-11.1-Update | Yes | Yes | 20 | rpm-md | Index of /update/11.1 |
11 | repo_1 | Packman Repository | Yes | Yes | 99 | rpm-md | Index of /pub/packman/suse/11.1 |
12 | repo_2 | openSUSE BuildService - Drivers for webcams | Yes | Yes | 99 | rpm-md | Index of /repositories/drivers:/webcam/openSUSE_11.1 |

the BookmarkBackups folder in my File Manager - I can see several json files in there!

Those are the files you need, but you are looking in the .mozilla-old file are you?!

Hi
Organize Bookmarks->Restore->Choose File and then at the bottom right
dropdown, is JSON selected?

You need to enter your home directory in the entry box, then .mozilla
to get the file tree to show.


Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 2.6.27.42-0.1-default
up 7 days 14:14, 4 users, load average: 0.26, 0.19, 0.19
GPU GeForce 8600 GTS Silent - CUDA Driver Version: 190.53

well, i renamed .mozilla-old back to .mozilla and so right now i am looking at the .mozilla folder which should include the latest bookmarks.

what about the repository list with the command zypper lr -d? do i need to add/del something there?

as far as the json file type selection goes, there is no option. only html is preselected, and nothing else is there to choose. Even when I go to Organize Bookmarks and then to Import and Backup, FF asks me Import HTML -> Import from an HTML file before my home directory opens up. There is NO OPTION for json, unfortunately. Also, I am sure I am in the home directory, so I am in the correct folder. I checked again with File Manager to be sure. Maybe I need to convert the json to html for FF to recognize it or something??

Honestly, I’m kind of confused where we are in this. What exactly you are trying to do now.
.json files you use the ‘restore’ function NOT ‘Import’

okay, just forget about the bookmarks.

can you help me to stop my FF from crashing when I try to play video? (hint: we are back to square one, my first post)

You need to delete repo 1 and 5, they are the same but you don’t need them.

You must then do an unconditional update in Packman. As described in this guide. Note the priority settings!!
Multi-media and Restricted Format Installation Guide - openSUSE Forums

You may also want to try gecko-mediaplayer if the above proves insufficient.

I followed procedure for Packman update, and tried video with, and then without, gecko-mediaplayer, but still no luck. FF crashes both times.

Is it possible to get a URL for us to try
PM it if necessary

https://www.youtube.com/watch?v=14MEt8VoU3s)