Failure mounting external NTFS drive and internal NTFS partition

Not a bug. It’s permissions.

Why not post result of

cat /etc/fstab

my fstab is:

eric@linux-vbhk:~> cat /etc/fstab
/dev/disk/by-id/ata-FUJITSU_MHW2160BH_PL_K10NT7B35U3C-part3 / ext4 acl,user_xattr 1 1
/dev/disk/by-id/ata-FUJITSU_MHW2160BH_PL_K10NT7B35U3C-part2 swap swap defaults 0 0
proc /proc proc defaults 0 0
sysfs /sys sysfs noauto 0 0
debugfs /sys/kernel/debug debugfs noauto 0 0
usbfs /proc/bus/usb usbfs noauto 0 0
devpts /dev/pts devpts mode=0620,gid=5 0 0
eric@linux-vbhk:~>

As su -
get me
fdisk -l

Try tell me what is what and if possible confirm is the part3 line in fstab is sda3. Was this fstab from the kde install? Because obviously sda1 is not listed there.
Create a directory to mount it to from su - terminal do:

mkdir /My_Gnome

then add an entry in fstab like this:

/dev/disk/by-id/ata-FUJITSU_MHW2160BH_PL_K10NT7B35U3C-part3 /                    ext4       acl,user_xattr        1 1
/dev/disk/by-id/ata-FUJITSU_MHW2160BH_PL_K10NT7B35U3C-part2 swap                 swap       defaults              0 0
/dev/sda1 /My_Gnome ext4 defaults 1 2
proc                 /proc                proc       defaults              0 0
sysfs                /sys                 sysfs      noauto                0 0
debugfs              /sys/kernel/debug    debugfs    noauto                0 0
usbfs                /proc/bus/usb        usbfs      noauto                0 0
devpts               /dev/pts             devpts     mode=0620,gid=5       0 0

I’m having this exact same error in 11.2 after running a zypper dup. I have many internal disks/partitions, and I now cannot mount any of them Via dolphin and instead get the error posted earlier in this thread. Prior to this latest update, I could simply click on the disk in dolphin and it would prompt for a password to mount.

Here is my fstab:

/dev/disk/by-id/ata-ST3500320AS_5QM2DKK3-part5 swap                 swap       defaults              0 0
/dev/disk/by-id/ata-Maxtor_6L300S0_L62CV33G-part5 swap                 swap       defaults              0 0
/dev/disk/by-id/ata-Maxtor_6L300S0_L62CV33G-part6 /                    ext4       acl,user_xattr        1 1
/dev/disk/by-id/ata-ST31000333AS_6TE0319G-part1 /home                ext3       defaults              1 2
/dev/disk/by-id/ata-ST3500320AS_5QM2DKK3-part1 /windows/C           ntfs-3g    users,gid=users,fmask=133,dmask=022,locale=en_US.UTF-8 0 0
proc                 /proc                proc       defaults              0 0
sysfs                /sys                 sysfs      noauto                0 0
debugfs              /sys/kernel/debug    debugfs    noauto                0 0
usbfs                /proc/bus/usb        usbfs      noauto                0 0
devpts               /dev/pts             devpts     mode=0620,gid=5       0 0

And here is my output of fdisk -l:

Disk /dev/sda: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: 0x33a133a0

   Device Boot      Start         End      Blocks   Id  System
/dev/sda1   *           1        2040    16386268+   7  HPFS/NTFS
/dev/sda2            2041       60801   471997702    f  W95 Ext'd (LBA)
/dev/sda5            2041        2431     3140676   82  Linux swap / Solaris
/dev/sda6            2432       60801   468856993+  83  Linux

Disk /dev/sdb: 300.1 GB, 300090728448 bytes
255 heads, 63 sectors/track, 36483 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: 0x9f00ea80

   Device Boot      Start         End      Blocks   Id  System
/dev/sdb1            2551       36483   272566822+  83  Linux
/dev/sdb2   *           1        2550    20482813    f  W95 Ext'd (LBA)
/dev/sdb5               1         395     3172774+  82  Linux swap / Solaris
/dev/sdb6             396        2550    17310006   83  Linux

Partition table entries are not in disk order

Disk /dev/sdc: 1000.2 GB, 1000204886016 bytes
255 heads, 63 sectors/track, 121601 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: 0x000eb114

   Device Boot      Start         End      Blocks   Id  System
/dev/sdc1               2      121601   976752000   83  Linux

Disk /dev/sdd: 1000.2 GB, 1000204886016 bytes
255 heads, 63 sectors/track, 121601 cylinders                                                                              
Units = cylinders of 16065 * 512 = 8225280 bytes                                                                           
Disk identifier: 0x0007a655                                                                                                
                                                                                                                           
   Device Boot      Start         End      Blocks   Id  System                                                             
/dev/sdd1               2      121601   976752000   83  Linux

The error is exactly what is mentioned in the bug report listed previously in this thread. Any help/suggestions would be greatly appreciated.

For example if you edit your fstab to this

/dev/disk/by-id/ata-ST3500320AS_5QM2DKK3-part5 swap                 swap       defaults              0 0
/dev/disk/by-id/ata-Maxtor_6L300S0_L62CV33G-part5 swap                 swap       defaults              0 0
/dev/disk/by-id/ata-Maxtor_6L300S0_L62CV33G-part6 /                    ext4       acl,user_xattr        1 1
/dev/disk/by-id/ata-ST31000333AS_6TE0319G-part1 /home                ext3       defaults              1 2
/dev/disk/by-id/ata-ST3500320AS_5QM2DKK3-part1 /windows/C           ntfs-3g    defaults 0 0
proc                 /proc                proc       defaults              0 0
sysfs                /sys                 sysfs      noauto                0 0
debugfs              /sys/kernel/debug    debugfs    noauto                0 0
usbfs                /proc/bus/usb        usbfs      noauto                0 0
devpts               /dev/pts             devpts     mode=0620,gid=5       0 0

Does that change anything with access to windows C?
Reboot required
FSTAB - Editing Manually

Thank you, but perhaps I did not explain my problem very well. I have no issues mounting windows/C (it is already mounted at boot via fstab), and can in fact mount any partition using the mount command (as su) from a terminal. The problem occurs only in Dolphin when trying to access the partitions that show up on the left side. I believe this is the same problem that A_Tweaker is having (not able to mount via dolphin, “regular” mounting works fine). On my system, the ones that show up in the Dolphin sidebar are sda6, sdb1, and sdd1. All the other partitions are either extended or already mounted via fstab. The error that occurs in Dolphin (showing up on the bottom of the window) is this:

An error occurred while accessing ‘Backup’, the system responded: org.freedesktop.Hal.Device.PermissionDeniedByPolicy:
org.freedesktop.hal.storage.mount-fixed auth_admin_keep_always <–(action, result)

(Please note that ‘Backup’ is the name of sdd1, and was used as an example to generate this error.)

Thanks again.
-Ryan

Create mount points for the partitions in your root tree
Eg:
mkdir /STORE

then create an entry for it on fstab

Ryan indeed has the same problem now in 11.2 as I have in 11.3. Mounting is no problem as long as I do it as super user. When I click on a different partition within Dolphin places, I must be asked for a password and only than this partition should be mounted. I do not want to have any other partition mounted from the start.

It should not be needed to create entries in fstab as it was not needed in the past and not needed in other linux distributions.

I would like to upgrade the computer of several family members to 11.3, though than this needs to work as it should.

This evening I will try to change the policy in:
/usr/share/PolicyKit/policy/org.freedesktop.hal.storage.policy
for fixed-storage
allow_active → yes

as described in the bug for 11.2 M5. I hope partition is not mounted from the start and only when I click on the partition within Dolphin places. I understand I will not be asked anymore for password. Not really desired, but better than having partition mounted from a new start.

Thank you caf4926. Won’t this solution mount the internal partitions at boot? I (and A_Tweaker) want the partitions to remain unmounted until I decide to mount them. Dolphin was able to do this “on-the-fly” until recently.

Just tell me what you want.
It’s getting confusing…
Did you do the edit I gave you earlier?

Personally I prefer an assigned mount point and entry in fstab, rather than some random entry designation from the system.

All we want is for Dolphin to be able to mount our internal partitions on the fly. This functionality disappeared with a somewhat-recent update.

Upon reviewing this thread, I believe we are off-topic from the original thread question, as the dolphin-mounting issue is unrelated to external drives or ntfs file system. To avoid further confusion I will start a new thread specifically related to the Dolphin issue.

Thank you for all your help caf4926, and sorry for the confusion.

No worries