Facebook Chat missing

I’m posting this here, because I can only reproduce this on _64 machines.
Following a PM, I was lead to investigate ‘chat’ in FB. Which I know was working. But as I hardly ever use FB I didn’t notice.

So far I established on 12.1 _64 installs Gnome and KDE it’s not working. Also on Mint 13 _64,not working.

On 12.1 and 12.2 x86 it is working

Browsers tested: Firefox, Opera, Seamonkey, Konq

On Sat, 21 Jul 2012 04:26:02 +0000, caf4926 wrote:

> I’m posting this here, because I can only reproduce this on _64
> machines.
> Following a PM, I was lead to investigate ‘chat’ in FB. Which I know was
> working. But as I hardly ever use FB I didn’t notice.
>
> So far I established on 12.1 _64 installs Gnome and KDE it’s not
> working. Also on Mint 13 _64,not working.
>
> On 12.1 and 12.2 x86 it is working
>
> Browsers tested: Firefox, Opera, Seamonkey, Konq

I’ve used it recently on x86_64 12.1 with Chrome, and it’s worked OK here.

Also seems to work fine on FF here on my 12.1 x86_64 desktop.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On 21/07/12 05:58, Jim Henderson wrote:
> Also seems to work fine on FF here on my 12.1 x86_64 desktop.

Ummm…

In a way I was hoping you’d find the same result. Now I have to try and
dig deeper.

I’d booted a Mint _64 install, which was pretty much unused since
install. Tested FB in FF and chat wasn’t there. I updated Mint and still
the same.

You may have seen the the PM I reported so you guys could check it out?
Which is what lead me to post here for other to try.

I do know it was working on my _64 installs, but when it stopped I have
no idea.

Could it just be coincidence that on 3 different 12.1 _64 installs it
doesn’t work? And on my 32 bit 12.1 and 12.2 it does?

Viewing the source and the section #61 script for the chat is present in both x86 and _64
Only the x86 is displaying it though

On 07/21/2012 07:14 AM, caf4926 wrote:
> Could it just be coincidence that on 3 different 12.1 _64 installs it
> doesn’t work?

just saying:

are all three of those systems made with the same install media, and
techniques/procedures/methods…and ‘updated’/‘upgraded’ using the same
repo suite and CLI switches/vendor switches…and . . . etc

that is to say: linux should be expected to be fairly predictable, ie
doing the same thing over and over should lead to the same results over
and over…[same person, same software, same ways = same results (usually)]

so, maybe everyone else (who has a working chat with _64) is “doing it
wrong” or maybe there is something unique about those three systems…

i wonder (out loud) if the OP in the PM had followed a similar path as
you to the problem, and what Jim did/does differently…

OH! Carl try it on Chrome (there are three versions
beta/unstable/stable…which is Jim using?) and also on Chromium * in those,
sometimes!! i’m about to think some of my forum “slowness” might be
a Chrome/Chromium problem…]

final: i do not have _64, so can’t help by testing against 11.4


dd

are all three of those systems made with the same install media, and
techniques/procedures/methods…and ‘updated’/‘upgraded’ using the same
repo suite and CLI switches/vendor switches…and . . . etc

Pretty much

I’ll check chromium and report

are all three of those systems made with the same install media, and
techniques/procedures/methods…and ‘updated’/‘upgraded’ using the same
repo suite and CLI switches/vendor switches…and . . . etc

But did you notice my comment about Mint 13

> But did you notice my comment about Mint 13

oh!

but, i didn’t miss Jim’s ok on _62 12.1 with chrome and FF
so??


dd

Hello.

I’m the one who wrote to mr. Carl via PM and “started” this issue. I also mentioned him that I also tested on Windows 7 rigs, either 32 and 64 bit systems, with IExplorer 8 and 9, Chrome 20 and Opera 12, so at least for me is not a Linux-only problem. Of course I tested first on my rig, openSUSE 12.1 x86_64 GNOME 3.2, either on Firefox 12 and later updating it to 13.

I’m not too used to FB neither, but I do use the chat function, that’s why I tried to search about this, but seems there’s no information about it in Google at all, at least not recent or from this year.

Only thing I could find was a “workaround”: opening this link while still connected:
OndaPix on Facebook | Facebook
It can be this one or any similar one that has to do with FB apps. Guess other few links may also work. But the point is I need to keep this link opened in order to keep the chat displayed.

I don’t know how is it that mr. Jim has no problems, or what kind of info he could need from we who are having problems…

I also tried by creating a new account just for testing. Added a contact and chat wasn’t there neither. I thought the problem was my account itself, but a brand new one had the same problem. Either this tells absolutely nothing or it tells problem is for “recent” accounts only (mine is 3 or 4 months old at the most).

On 07/21/2012 06:16 PM, F style wrote:
> I also tested on Windows 7 rigs, either 32 and
> 64 bit systems, with IExplorer 8 and 9, Chrome 20 and Opera 12, so at
> least for me is not a Linux-only problem.

then, because it is a Facebook problem, you should asking about it in
with the facebook people, and not here…

to be helpful, begin here:
https://www.facebook.com/help/somethings-not-working

recommend this thread be closed.


dd

chromium-22.0.1190.0-1.26.2.x86_64
12.1 Gnome install with Packman

Chat is not working

@hendersj
Are you running such a basic install fully updated?

Of course already tried in FB’s “community”. I’m not the only one with this problem, but there’s no single answer (except the one I mentioned) nor any sign of a “moderator” following the topics.

Don’t expect the same one to one over there … or the attention to detail. I’m sure you can imagine the amount of traffic at FB and 99% of the users are complete ‘numb nuts’ with computers

On Sat, 21 Jul 2012 05:14:38 +0000, caf4926 wrote:

> Could it just be coincidence that on 3 different 12.1 _64 installs it
> doesn’t work? And on my 32 bit 12.1 and 12.2 it does?

It could be - but there sounds to be something consistent between the
machines in question.

The question is what (from a software/config perspective) that is.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On Sat, 21 Jul 2012 17:36:02 +0000, caf4926 wrote:

> chromium-22.0.1190.0-1.26.2.x86_64 12.1 Gnome install with Packman
>
> Chat is not working
>
> @hendersj Are you running such a basic install fully updated?

I’m using GNOME+Packman on this 12.1, but it’s far from a basic install -
it’s my main desktop.

I am currently running Chrome 20.0.1132.57 rather than Chromium.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

I’m not a FB user, and tend to use iGoogle (sometimes via kopete) for work-related chat, so I don’t have a good handle on this at all, but I note Jim is using an older version of Chrome than Carl. Could it be as simple as that? The following “youtube how to” How to fix Facebook on Google Chrome - YouTube has a few comments/suggestions below the clip, which may (or may not) be helpful. Good luck. I’ll follow this thread with interest.

I’m using Chromium not Chrome. And I really don’t see that as the issue.
I do know chat was working on FB on all my machines. Even though my FB account is hardly used (and it’s fictitious)
Do I care… No
But I’m kind of interested

My installs tend to be pretty much the same. The default repos + Packman, so the fact that only my _64 are affected is why I was thinking this route.

I reported to FB the issue…we’ll see

On Sun, 22 Jul 2012 00:26:02 +0000, deano ferrari wrote:

> I’m not a FB user, and tend to use iGoogle (sometimes via kopete) for
> work-related chat, so I don’t have a good handle on this at all, but I
> note Jim is using an older version of Chrome than Carl. Could it be as
> simple as that?

Actually, I’m using Chrome, and Carl is using Chromium.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

Actually, I’m using Chrome, and Carl is using Chromium. Jim

Actually, I’m using Chrome, and Carl is using Chromium. Jim
Yes, I missed that. Never used either of them, but now I’m aware of them both :slight_smile:

On Sun, 22 Jul 2012 04:56:03 +0000, deano ferrari wrote:

> Yes, I
>> missed that. Never used either of them, but now I’m aware of
> them both :slight_smile:

And I hadn’t noticed that Carl also made the same clarification. :slight_smile:

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C