External Seagate HDD not recognized by Suse 12.1

English Hardware
1

I just bought an external HDD with 4TB and formatted it as ext3. However, if I plug it into my computer it does not get recognized.

By typing

 lsusb

, I can find it

*Bus 006 Device 002: ID 0bc2:3312 Seagate RSS LLC *

but when I look at the generated messages in /var/log/messages I get the following output

Nov 3 11:28:45 itlrmit002 kernel: [4904255.601153] usb 2-1.1: new high speed USB device number 6 using ehci_hcd
Nov 3 11:28:45 itlrmit002 kernel: [4904255.694462] usb 2-1.1: New USB device found, idVendor=0bc2, idProduct=3312
Nov 3 11:28:45 itlrmit002 kernel: [4904255.694465] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Nov 3 11:28:45 itlrmit002 kernel: [4904255.694467] usb 2-1.1: Product: Expansion Desk
Nov 3 11:28:45 itlrmit002 kernel: [4904255.694469] usb 2-1.1: Manufacturer: Seagate
Nov 3 11:28:45 itlrmit002 kernel: [4904255.694470] usb 2-1.1: SerialNumber: NA4KFLG1
Nov 3 11:28:56 itlrmit002 kernel: [4904267.241334] usb 2-1.1: URB BAD STATUS -71
Nov 3 11:29:35 itlrmit002 dbus-daemon[1480]: **** scsi_host ADDING /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/host40/scsi_host/host40
Nov 3 11:29:35 itlrmit002 dbus-daemon[1480]: **** scsi_host IGNORING ADD /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/host40/scsi_host/host40
Nov 3 11:29:36 itlrmit002 dbus-daemon[1480]: **** scsi_host IGNORING REMOVE /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/host40/scsi_host/host40

Somehow the drive is obviously recognized but there seems to be some problem. Does anyone know what to do?

Thanks a lot

2

Maybe you could clarify that part.

How did you format the disk to ext3 if it is not recognized?

I suspect you mean that it is recognized on one computer, and you formatted it there. But it is not recognized on another.

I have an older 160G external drive that won’t work on one particular computer. But that computer does fine on my other external drives. And that 160G drive is fine on other computers.

My conclusion is that USB host adaptors are not all created equal, and some have mismatches with some hardware.

3

On 2014-11-03 13:36, nrickert wrote:
>
> itlr_swi;2672579 Wrote:
>> I just bought an external HDD with 4TB and formatted it as ext3.
>> However, if I plug it into my computer it does not get recognized.
>
> Maybe you could clarify that part.
>
> How did you format the disk to ext3 if it is not recognized?

4 TB! If partitioned, needs be with GPT. Does 12.1 handle GPT well?
If not partitioned, I don’t know.

> My conclusion is that USB host adaptors are not all created equal, and
> some have mismatches with some hardware.

Also the HD enclosure is important. It’s chipset.

What the log says after connecting the disk would be interesting.

itlr_swi: please open a terminal, do:


su -
dmesg --follow --human

then connect the disk and power it up. What /new/ is printed?
You can paste it all here, and please do so inside code tags (the ‘#’
button in the forum editor).
http://susepaste.org/images/15093674.jpg

–
Cheers / Saludos,

Carlos E. R.
(from 13.1 x86_64 “Bottle” at Telcontar)