Evolution doesn't start

user · January 21, 2009, 12:21pm

Hello,
I have openSUSE 11.0 (x86_64) with latest updates and I installed from Yast->Software->Software Management the Evolution packages and additional dependencies as requested by the Package Manager, rebooted the system, but when I start from the Aplication Launcher->New Applications->Evolution Email nothing happens. I tried to start both as root and as user from command line “evolution” and it fails with the error messages below. Do you have any idea how to fix this? Thank you in advance.

user@openSuse:~> evolution
Type EPluginMono registered from the mono-plugin-loader

(evolution:4085): e-utils-WARNING **: can’t load plugin ‘/usr/lib64/evolution/2.24/plugins/liborg-gnome-evolution-google.so’: /usr/lib64/evolution/2.24/plugins/liborg-gnome-evolution-google.so: undefined symbol: g_dgettext

(evolution:4085): e-utils-WARNING **: can’t load plugin ‘/usr/lib64/evolution/2.24/plugins/liborg-gnome-exchange-operations.so’: /usr/lib64/libexchange-storage-1.2.so.3: undefined symbol: g_dgettext

(evolution:4085): e-utils-WARNING **: can’t load plugin ‘/usr/lib64/evolution/2.24/plugins/liborg-gnome-gw-account-setup.so’: /usr/lib64/libegroupwise-1.2.so.13: undefined symbol: g_dgettext

(evolution:4085): e-utils-WARNING **: can’t load plugin ‘/usr/lib64/evolution/2.24/plugins/liborg-gnome-evolution-caldav.so’: /usr/lib64/evolution/2.24/plugins/liborg-gnome-evolution-caldav.so: undefined symbol: g_dgettext

(evolution:4085): e-utils-WARNING **: can’t load plugin ‘/usr/lib64/evolution/2.24/plugins/liborg-gnome-evolution-caldav.so’: /usr/lib64/evolution/2.24/plugins/liborg-gnome-evolution-caldav.so: undefined symbol: g_dgettext
*** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable).
*** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable).

(evolution:4085): e-utils-WARNING **: can’t load plugin ‘/usr/lib64/evolution/2.24/plugins/liborg-gnome-prefer-plain.so’: /usr/lib64/evolution/2.24/plugins/liborg-gnome-prefer-plain.so: undefinedsymbol: g_dgettext

(evolution:4085): camel-WARNING **: camel_exception_get_id called with NULL parameter.
/usr/bin/evolution: symbol lookup error: /usr/lib64/libcamel-provider-1.2.so.14: undefined symbol: g_dgettext

caf4926 · January 21, 2009, 3:10pm

Try renaming your hidden .evolution folder to .evolutionold

I have a feeling the plugin enabled there is no longer supported.

You should be able to import mail and addresses etc… from the old folder later

user · January 21, 2009, 3:20pm

No, renaming it didn’t work, I tried to remove it completely, but still Evolution doesn’t start. It never did, but the folder is created again.

caf4926 · January 21, 2009, 3:31pm

I’m not sure then. Maybe a gnome user will spot this and have some input.

user · January 30, 2009, 12:16pm

I have the same problem.
I have SUSE 11.0 installed and had Evolution 2.22 working fine.
But after upgrading to Evolution 2.24 I get the same error as you.
I believe that there is some other library package that needs to
be upgraded to avoid the “undefined symbol: g_dgettext” but I’m not
sure which one.
I guess that a complete upgrade to Suse 11.1 may work and will probably
do this at some stage.
But let me know if you find a simpler way to get it working.

bela42 · January 30, 2009, 2:06pm

Where did you get Evolution 2.24 for oS 11.0?
I don’t know of a GNOME 2.24 upgrade for 11.0

What you see is evolution looking for plug-ins of version 2.24, which are not installed. You are missing dependencies, so how did you install Evolution 2.24?

user · January 30, 2009, 2:46pm

1.after downgrade evolution
linux-542k:~> evolution
CalDAV Eplugin starting up …
** (evolution:9317): DEBUG: mailto URL command: evolution %s
** (evolution:9317): DEBUG: mailto URL program: evolution
evolution: symbol lookup error: /usr/lib/libgtkhtml-3.14.so.19: undefined symbol: g_dgettext

after downgrade gtkhtml2
it got work

user · January 30, 2009, 6:08pm

I used Yast2 and edited the SUSE repository URLs from 11.0 to 11.1
I could then install Evolution 2.24 via Yast2.
However there must be some dependencies not correctly recorded
because I got that error.
However I have just now fixed it by also upgrading glib and glib2
to the latest versions.
Evolution seems to be working now. I just started it and it got past the
point where I was getting the crash. But is taking some time
migrating my mail directories (not surprising since there are
about 100 of them).
I expect it will be fine now.

mscroggi · February 3, 2009, 8:45pm

has anyone tried setting the environment variable before starting evolution? I had this issue with thunderbird and executing ‘export NSS_USE_SHARED_DB=enabled’ worked to work around it. I dont know what is going on…

kmleon · March 2, 2009, 12:52am

I have the same issue just occurred with Suse 11.1,
Gnome version 2.24.1-1.34,
Evolution 2.24.1.1-4.9.

> evolution.bin

Type EPluginMono registered from the mono-plugin-loader

(evolution.bin:15922): e-utils-WARNING **: can’t load plugin ‘/usr/lib64/evolution/2.24/plugins/liborg-gnome-exchange-operations.so’: /usr/lib64/libexchange-storage-1.2.so.3: undefined symbol: ldap_parse_ntlm_bind_result

(evolution.bin:15922): evolution-shell-CRITICAL **: e_shell_set_crash_recovery: assertion `E_IS_SHELL (shell)’ failed

I found that for whatever reason, the evolution-mono-providers was uninstalled, not sure how that happened when it was working previously.

Upon reinstalling it, it still didn’t work. Odd that it’s asking for the exchange and ldap plugins, since I never used MS Exchange or Ldap. I tried adding those plugins, but still have the same errors.

Imaginos · March 2, 2009, 3:35am

I’m in a similar bind:

linux-3kel:~> evolution

Type EPluginMono registered from the mono-plugin-loader
*** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable).
*** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable).
** (evolution:19276): DEBUG: mailto URL command: evolution %s
** (evolution:19276): DEBUG: mailto URL program: evolution
libexchangemapi-Message: exchange-mapi-connection.c(130): exchange_mapi_connection_new: lock(connect_lock)

exchange-mapi-connection.c(75): Entering mapi_profile_load /usr/bin/evolution: symbol lookup error: /usr/lib/samba4/lib/libmapi.so.0: undefined symbol: tevent_context_init

When I initially upgraded to 2.24 and used Exchange MAPI, I was able to connect to the Exchange server just fine. Somewhere along the way there was an upgrade that killed it and I have now gone a month hoping another upgrade will bring it back.

mscroggi · May 28, 2009, 6:42pm

This info might not help at all… but I got tired of the quirkiness of evolution (one day when MAPI support is built in I will definitely give it another go)… I discovered our IT department did in fact have IMAP support enabled on the mail host… (it wasnt advertised) I was able to go with a thunderbird/lightning combination to get all the things I need.

You might dig around or find someone that can tell you for sure if IMAP is enabled…

Monty