"Error in service module" with OpenSUSE on HP box

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#1

I have scoured the net but couldn’t get to the bottom of this error. The
“solution” is to rebuild the box which is frustrating when you have a box
running in production.

I reboot the box and it won’t start in run level 5. It default to level 3.
And all sorts of things fail and all kinds of system related errors pop-up.

I have run HP diagnostics to see if there is any hardware issues - but there
is none.

One somewhat useful pointer I can find is

"If you are on a OpenSuSE or SuSE SLES/SLED machine and have recently
mounted /var to a new parition, you might get the following error:

“Error in service module”
If it keeps you from logging in, boot single user and touch /var/log/lastlog
as root" from You are such a geek… » Error in Service Module

but I don’t mount or unmount partitions (and that includes /var).

Last time I had this error I could see some of my daemons stopped working and I had to restart them manually. I could also see errors like: “kernel: killed process 19929 (save). kernel: Out of memory - kill process 9552 (x) source 85 or a child.”

Anyone knows where can I get paid support for OpenSUSE?

Thanks.

#2

Hello there,

The first google searches did give info related to your message for pam auth module. Is the same happening to you - can you login?

If it’s the same issue try the solution with commenting out the last lines in /etc/pam.d/login like it’s said here:
Opensuse Linux 10.1: ‘error In Service Module’ - openSUSE Forums

Notice the OS is 10.1 and you did not say which version you are running.

In my 11.1 it looks like that an update did modify the file and now there is no pam_resmgr.so requirement in it.

#%PAM-1.0
auth	 requisite	pam_nologin.so
auth	 [user_unknown=ignore success=ok ignore=ignore auth_err=die default=bad]	pam_securetty.so
auth	 include	common-auth
account  include 	common-account
password include	common-password
session  required	pam_loginuid.so	
session	 include	common-session
session  required	pam_lastlog.so	nowtmp 
session  optional       pam_mail.so standard

Also check if the lastlog file exists in /var/log
If it is not there you should create it as the suggestion in your post.

Good luck.

#3

Yes, I have seen that and many ohter posts via Google search. None fixed my issue. I have had this issue with OpenSUSE 10.3, 11.0 and also 11.1 on x86 (32bit).

Thanks.

#4

Did you try a re-install of pam (and maybe all pam related modules) package?

Is this happening after an update (automatic-update), hard-reset of the system? Maybe the file-system got corrupted.

From your “out of memory” messages I guess you are running some processes that eat up the resources, mysql or other database. I had an experience with badly designed mysql database that was eating up all resources from the machine…

Cheers.

#5

I would like to get paid-support if that’s available.

I can’t log in so this is bigger than a PAM issue. Several file systems seem to be corrupted. The latest casualty was a high-end box which was only running DNS. I don’t do any update/ upgrade and no hard reset. It happens across various servers and various Opensuse distributions (10.3 and above). I use HP diagnostics tools to see if there is any hardware issue and there is none.

#6

I am not sure if Novell does provide paid technical support for opensuse, I mean for this kind of specific problem, but a call or a call request from them would not hurt.

Contacts & Offices

Good luck.

#7

On Fri, 26 Jun 2009 01:16:01 GMT, henders254
<henders254@no-mx.forums.opensuse.org> wrote:

>
>ghostintheruins;2004172 Wrote:
>> Did you try a re-install of pam (and maybe all pam related modules)
>> package?
>> Is this happening after an update (automatic-update), hard-reset of the
>> system? Maybe the file-system got corrupted.
>> From your “out of memory” messages I guess you are running some
>> processes that eat up the resources, mysql or other database. I had an
>> experience with badly designed mysql database that was eating up all
>> resources from the machine…
>> Cheers.
>
>I would like to get paid-support if that’s available.
>
>I can’t log in so this is bigger than a PAM issue. Several file systems
>seem to be corrupted. The latest casualty was a high-end box which was
>only running DNS. I don’t do any update/ upgrade and no hard reset. It
>happens across various servers and various Opensuse distributions (10.3
>and above). I use HP diagnostics tools to see if there is any hardware
>issue and there is none.

Wow. That sounds weird. I have heard that there are *nix viruses. Do
you have means of booting from DVD/CD for a repair / security tools
run?