I have a DELL 6320 with a DW5550 Broadband UMTS card, which worked nicely in 12.1. After the upgrade, it is seen by the system but it does not ask for the PIN during login and consequently does not work.
What should I do?
I notice many people are seeing this, but nobody seems to have an idea about a solution. Should I post this some place else? Provide more information?
On 09/17/2012 01:16 AM, wolfgangcr wrote:
> Should I post this some place else?
when i looked in (yesterday) to see if i could be helpful i didn’t know
what a “DW5550 (Ericsson F5521gw)…broadband UMTS card” was, so i just
stopped reading and went to another thread…
now (seeing your ‘bump’) i took the extra step to google and try to
learn what the card is/does–and it seems to be a wireless modem to
connect to Vodafon, Virgin or other wireless broadband networks…right?
so, i’d say you might have had the wireless/networking gurus to do more
than just look in and close (as i did) if you posted had into either
the networking forum <http://tinyurl.com/4nk8692> or even better the
networking-wireless forum <http://tinyurl.com/4lq2s9z>
now (because of the T&C against multi-posting) i think it would be best
if you were to PM a monitor and ask it be moved…
but, you also need to add some info, like:
-
desktop environment and version?
-
are you using Network Manager or ifup? is that the same method you
used to access the net on your pre-‘upgrade’ OS? -
you say you ‘upgraded’ to 12.2
– from what OS and version did you ‘upgrade’?
– did you change desktop environments during the ‘upgrade’?
– how did you ‘upgrade’? that is did you retain your home directory
[where the now apparently missing broadband password could be expected
to have existed at one time] -
depending on which method you use (Network Manager or ifup) have you
tried to set up your networking via running Network Manager > Manage
Connections or YaST > Network Devices > Network Settings/Modems? did
you run into any error messages when you attempted to set it up -
on your previous OS did you use KWallet (or what) to provide the
password when requested?
–
dd
Thanks, dd, I wasn’t sure how much information was needed so your response is very helpful. I shall see tonight what a full record would be - but since I noticed in other forums that this, indeed, wireless broadband umts card is rather wide spread, I was assuming that the “gurus” would immediately know what I am talking about.
And when I said upgrade, I referred to opensuse (64bit) 12.1 to 12.2, an upgrade that became possible about 10 days ago and which many people seemed to be doing.
Finally, perhaps this also illustrates the case, when I start a 12.1 live system from DVD, then networkmanager asks me, as soon as it detects the card, to provide the pin to unlook it (as it should do). In 12.2 nothing like that happens, networkmanager reports the broadband as not enabled, and I consequently cannot detect a signal.
Again, maybe this could trigger some useful response - otherwise I shall have to try and build a more comprehensive report of this.
On 2012-09-19 09:26, wolfgangcr wrote:
>
> Thanks, dd, I wasn’t sure how much information was needed so your
> response is very helpful. I shall see tonight what a full record would
> be - but since I noticed in other forums that this, indeed, wireless
> broadband umts card is rather wide spread, I was assuming that the
> “gurus” would immediately know what I am talking about.
>
> And when I said upgrade, I referred to opensuse (64bit) 12.1 to 12.2,
> an upgrade that became possible about 10 days ago and which many people
> seemed to be doing.
There are two types of upgrade, online and offline. Which did you do? Did you run all the steps?
Online upgrade method
Offline upgrade method
> Again, maybe this could trigger some useful response - otherwise I
> shall have to try and build a more comprehensive report of this.
In the network forum, maybe. This is not the network or wireless forum. You should ask a
moderator to move it.
–
Cheers / Saludos,
Carlos E. R.
(from 12.1 x86_64 “Asparagus” at Telcontar)
Thanks, Carlos,
I first did it online, and then grub no longer worked (other problem - found that really surprising…). I then downloaded the full DVD and upgraded from that (not a new installation).
I shall follow your suggestion of asking this to be moved.
Cheers
On 09/19/2012 10:36 AM, wolfgangcr wrote:
> I shall follow your suggestion of asking this to be moved.
as you do that, be aware that a bug has been identified which i think is
probably what you are dealing with…
Access Denied and it has many
duplicates under several 'word pictures:
-Network Manager does not connect to wireless automatically during startup
-Network manager cannot connect to the same WIFI network which it was
connected to after relogin
-After initial WiFi setup, KNetwork manager does not connect, and cannot
see router/WiFi
-network manager does not automatically start system wlan connection
-Networkmanager-kde4 doesn’t handle well some networks
with this explanation and work around offered (i guess there will be an
update rather soon, maybe–until then):
By design, NetworkManager finds the best autoconnect
connection when a device is activated. It works fine for the system
connections. However, for the private connections, NM has to request
passwords from the secret agent which stores passwords in gnome-keyring
or kwallet. In gnome3, gnome-shell provides the secret agent. For some
reason, the secret agent in kde was started late, so NM failed to get
the passwords and wpa_supplicant put it into the blacklist due to
connection failure.
A temporary workaround is to mark the connection as non-autoconnect, or
switching the WIFI device on and off to clear the blacklist.
Thank you, but these bugs are not what I see. For me, the regular wireless works perfectly. I nevertheless tried the patch, but this did not affect the behaviour in any way for me.
It is the mobile broadband that no longer works. In 12.1, it asked for the PIN as soon as I logged into KDE no matter which option I chose for networking and then it showed itself as “enabled” in NM. Now, there is no opportunity to give the PIN and consequently it cannot be enabled either.
(When logging into windows on the same machine, the card works perfectly, so there is no actual hardware problem as such).
On 2012-09-19 21:16, wolfgangcr wrote:
>
> Thank you, but these bugs are not what I see. For me, the regular
> wireless works perfectly. I nevertheless tried the patch, but this did
> not affect the behaviour in any way for me.
>
> It is the mobile broadband that no longer works. In 12.1, it asked for
> the PIN as soon as I logged into KDE no matter which option I chose for
> networking and then it showed itself as “enabled” in NM. Now, there is
> no opportunity to give the PIN and consequently it cannot be enabled
> either.
Try a new user… just a wild guess.
Another. In 12.1 that is handled by package “ModemManager”. Do you have it installed?
–
Cheers / Saludos,
Carlos E. R.
(from 12.1 x86_64 “Asparagus” at Telcontar)
yes, I tried the new user - without success.
And indeed, the ModemManager is there…
Too bad, but thanks for your suggestions!
Wolfgang
On 2012-09-19 23:36, wolfgangcr wrote:
>
> yes, I tried the new user - without success.
>
> And indeed, the ModemManager is there…
>
> Too bad, but thanks for your suggestions!
Welcome. It’s all that occurs to me, I do have a mobile connection but I don’t know how it works.
You should ask in the wireless forum here.
–
Cheers / Saludos,
Carlos E. R.
(from 11.4 x86_64 “Celadon” (Minas Tirith))