DVD drive stopped working in 11.3

English Hardware
1

Hi,

Seems that my DVD-RW drive has stopped working at some point. I am pretty sure it worked when I first installed OpenSUSE 11.3. I have also tested with couple of other DVD drives - most of the times any of the discs (DVD or CD) I throw in are not recognized, this is what I get in dmesg:

54.724512] end_request: I/O error, dev fd0, sector 0
168.225670] sr 1:0:0:0: [sr0] Unhandled sense code
168.225676] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
168.225682] sr 1:0:0:0: [sr0] Sense Key : Hardware Error [current]
168.225689] sr 1:0:0:0: [sr0] Add. Sense: Timeout on logical unit
168.225697] sr 1:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 db 80 00 00 02 00
168.225711] end_request: I/O error, dev sr0, sector 224768
168.225718] Buffer I/O error on device sr0, logical block 28096
174.728484] sr 1:0:0:0: [sr0] Unhandled sense code
174.728490] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
174.728496] sr 1:0:0:0: [sr0] Sense Key : Hardware Error [current]
174.728503] sr 1:0:0:0: [sr0] Add. Sense: Timeout on logical unit
174.728512] sr 1:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 db 80 00 00 02 00
174.728526] end_request: I/O error, dev sr0, sector 224768
174.728533] Buffer I/O error on device sr0, logical block 28096
181.190721] sr 1:0:0:0: [sr0] Unhandled sense code
181.190727] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
181.190733] sr 1:0:0:0: [sr0] Sense Key : Hardware Error [current]
181.190740] sr 1:0:0:0: [sr0] Add. Sense: Timeout on logical unit
181.190748] sr 1:0:0:0: [sr0] CDB: Read(10): 28 00 00 00 db 80 00 00 02 00
181.190762] end_request: I/O error, dev sr0, sector 224768
181.190769] Buffer I/O error on device sr0, logical block 28096
223.053529] sr 1:0:0:0: [sr0] Unhandled sense code
223.053536] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
223.053541] sr 1:0:0:0: [sr0] Sense Key : Hardware Error [current]
223.053548] sr 1:0:0:0: [sr0] Add. Sense: Timeout on logical unit
223.053556] sr 1:0:0:0: [sr0] CDB: Read(10): 28 00 00 02 f7 d0 00 00 01 00
223.053571] end_request: I/O error, dev sr0, sector 778048
223.053577] Buffer I/O error on device sr0, logical block 194512
229.484733] sr 1:0:0:0: [sr0] Unhandled sense code
229.484739] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
229.484744] sr 1:0:0:0: [sr0] Sense Key : Hardware Error [current]
229.484751] sr 1:0:0:0: [sr0] Add. Sense: Timeout on logical unit
229.484760] sr 1:0:0:0: [sr0] CDB: Read(10): 28 00 00 02 f7 d0 00 00 01 00
229.484775] end_request: I/O error, dev sr0, sector 778048
229.484781] Buffer I/O error on device sr0, logical block 194512
235.974705] sr 1:0:0:0: [sr0] Unhandled sense code
235.974711] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
235.974717] sr 1:0:0:0: [sr0] Sense Key : Hardware Error [current]
235.974724] sr 1:0:0:0: [sr0] Add. Sense: Timeout on logical unit
235.974732] sr 1:0:0:0: [sr0] CDB: Read(10): 28 00 00 02 f7 d0 00 00 01 00
235.974747] end_request: I/O error, dev sr0, sector 778048
235.974754] Buffer I/O error on device sr0, logical block 194512

Maybe this happened when new kernel (2.6.34.7-0.5-default) was installed as security update but I am not sure. Today I installed yet a another kernel update (2.6.34.7-0.7-default) but the issue remains…

Does anyone else have the same problem? What could I do to fix this?

2

Can you boot install media from the drive?

3

Yes the installation DVD boots fine

4

What does this mean

I have also tested with couple of other DVD drives

5

All DVD drives stop working at some point. I/O error can be everything: bad medium, dirty or broken reader, bad cable, bad controller (on board). You’ll find out when you change the drive. I usually try to replace the cable first (although nowadays it’s more often the drive).

6

Well I installed other DVD drives I have. I was not able to read any discs with any of the 3 drives I have.

7

I have changed the cable and as I said tried 2 other drives. Also OpenSUSE installation medium boots fine. Just installed Ubuntu and it also reads discs fine with the same computer. It is just the Suse that does not work.

8

Indeed. In that case, try with another cable!

9

You may have stumbled in the same issue I have with a laptop. If so, see here for some workarounds.