Disk drive failing ?

openSuse 13.2

and this might be related to my troubles with keeping a USB connected, external HDD drive, connected.

I have been hearing weird thumping sounds at a regular frequency coming from somewhere near my PC and I suspect the external drive.

Are there any utilities or commands that can report on disk failures so that I can check it ?

thanks

Hi,

you could use the smart tools, e.g.:

smartctl -a /dev/sdb

if your external drive is sdb.

Hendrik

Thank you Hendrik and this is what it says !
My word, but there is a lot of stuff there and I don’t have a clue as to if what it says is serious or not.


hexdump@Corky-PC:~> sudo smartctl -a /dev/sdd
root's password:
smartctl 6.3 2014-07-26 r3976 [x86_64-linux-3.16.7-7-desktop] (SUSE RPM)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Blue (SATA)
Device Model:     WDC WD5000AAKS-00TMA0
Serial Number:    WD-WMAPW1200500
LU WWN Device Id: 5 0014ee 0aab5e39c
Firmware Version: 12.01C01
User Capacity:    500,107,862,016 bytes [500 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA/ATAPI-7 (minor revision not indicated)
Local Time is:    Sat Mar 21 05:10:21 2015 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status command failed: scsi error medium or hardware error (serious)
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.
See vendor-specific Attribute list for marginal Attributes.

General SMART Values:
Offline data collection status:  (0x84) Offline data collection activity
                                        was suspended by an interrupting command from host.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                (12000) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 150) minutes.
Conveyance self-test routine
recommended polling time:        (   6) minutes.
SCT capabilities:              (0x103f) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   200   200   051    Pre-fail  Always       -       79
  3 Spin_Up_Time            0x0003   182   157   021    Pre-fail  Always       -       5883
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       151
  5 Reallocated_Sector_Ct   0x0033   178   178   140    Pre-fail  Always       -       175
  7 Seek_Error_Rate         0x000e   200   200   051    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   027   027   000    Old_age   Always       -       53944
 10 Spin_Retry_Count        0x0012   100   100   051    Old_age   Always       -       1
 11 Calibration_Retry_Count 0x0012   100   253   051    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       91
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       113
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       137
194 Temperature_Celsius     0x0022   127   087   000    Old_age   Always       -       23
196 Reallocated_Event_Count 0x0032   026   026   000    Old_age   Always       -       174
197 Current_Pending_Sector  0x0012   195   193   000    Old_age   Always       -       471
198 Offline_Uncorrectable   0x0010   200   193   000    Old_age   Offline      -       2
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   064   001   051    Old_age   Offline  In_the_past 9134

SMART Error Log Version: 1
ATA Error Count: 1432 (device log contains only the most recent five errors)
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1432 occurred at disk power-on lifetime: 53754 hours (2239 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 08 f0 5c ec 40  Error: UNC 8 sectors at LBA = 0x00ec5cf0 = 15490288

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 03 08 f0 5c ec 00 00   2d+12:14:03.895  READ DMA EXT
  25 03 08 e8 5c ec 00 00   2d+12:14:03.894  READ DMA EXT
  25 03 08 e0 5c ec 00 00   2d+12:14:03.893  READ DMA EXT
  25 03 08 d8 5c ec 00 00   2d+12:14:03.892  READ DMA EXT
  25 03 08 d0 5c ec 00 00   2d+12:14:03.891  READ DMA EXT

Error 1431 occurred at disk power-on lifetime: 53754 hours (2239 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  01 51 08 f8 fb e0 40  Error: AMNF 8 sectors at LBA = 0x00e0fbf8 = 14744568

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 03 08 f8 fb e0 00 00   2d+12:12:49.133  READ DMA EXT
  25 03 08 f8 fb e0 00 00   2d+12:12:46.637  READ DMA EXT
  25 03 08 f0 fb e0 00 00   2d+12:12:46.636  READ DMA EXT
  25 03 08 e8 fb e0 00 00   2d+12:12:46.636  READ DMA EXT
  25 03 08 e0 fb e0 00 00   2d+12:12:46.636  READ DMA EXT

Error 1430 occurred at disk power-on lifetime: 53754 hours (2239 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  01 51 08 f8 fb e0 40  Error: AMNF 8 sectors at LBA = 0x00e0fbf8 = 14744568

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 03 08 f8 fb e0 00 00   2d+12:12:46.637  READ DMA EXT
  25 03 08 f0 fb e0 00 00   2d+12:12:46.636  READ DMA EXT
  25 03 08 e8 fb e0 00 00   2d+12:12:46.636  READ DMA EXT
  25 03 08 e0 fb e0 00 00   2d+12:12:46.636  READ DMA EXT
  25 03 08 d8 fb e0 00 00   2d+12:12:46.635  READ DMA EXT

Error 1429 occurred at disk power-on lifetime: 53754 hours (2239 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  01 51 08 38 1d e0 40  Error: AMNF 8 sectors at LBA = 0x00e01d38 = 14687544

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 03 08 38 1d e0 00 00   2d+12:12:37.809  READ DMA EXT
  25 03 08 30 1d e0 00 00   2d+12:12:37.809  READ DMA EXT
  25 03 08 28 1d e0 00 00   2d+12:12:37.807  READ DMA EXT
  25 03 08 20 1d e0 00 00   2d+12:12:37.807  READ DMA EXT
  25 03 08 18 1d e0 00 00   2d+12:12:37.806  READ DMA EXT

Error 1428 occurred at disk power-on lifetime: 53754 hours (2239 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  01 51 08 d0 11 e0 40  Error: AMNF 8 sectors at LBA = 0x00e011d0 = 14684624

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 03 08 d0 11 e0 00 00   2d+12:12:32.856  READ DMA EXT
  25 03 08 c8 11 e0 00 00   2d+12:12:32.856  READ DMA EXT
  25 03 08 c0 11 e0 00 00   2d+12:12:32.856  READ DMA EXT
  25 03 08 b8 11 e0 00 00   2d+12:12:32.855  READ DMA EXT
  25 03 08 b0 11 e0 00 00   2d+12:12:32.855  READ DMA EXT

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

hexdump@Corky-PC:~> 
                                                                                          




It says:

ATTENTION: Quick. If you have anything of value on this drive, get it off of here before it is too late!:wink:

On 2015-03-21 11:26, hextejas wrote:
>
> Thank you Hendrik and this is what it says !
> My word, but there is a lot of stuff there and I don’t have a clue as to
> if what it says is serious or not.

YES.

Replace disk.

> Code:
> --------------------
> SMART Attributes Data Structure revision number: 16
> Vendor Specific SMART Attributes with Thresholds:
> ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE

> 5 Reallocated_Sector_Ct 0x0033 178 178 140 Pre-fail Always - 175

That’s bad. The disk is reallocating bad sectors.

> 9 Power_On_Hours 0x0032 027 027 000 Old_age Always - 53944

Very old disk.

> 197 Current_Pending_Sector 0x0012 195 193 000 Old_age Always - 471

And that is bad.

> SMART Error Log Version: 1

> No self-tests have been logged. [To run self-tests, use: smartctl -t]

And you have never tested it. Don’t test it before backing it up
completely somewhere else, because your disk is very probably damaged.


Cheers / Saludos,

Carlos E. R.

(from 13.1 x86_64 “Bottle” (Minas Tirith))