I began back on SuSE 10.0 and SuSE has always “just worked”, I have been a most vocal proponent of SuSE and Linux and have a large number of converts, and now I discover I am a total PUTZ!
I’ve gotten my butt kicked around the block and still don’t have a clue,
SuSE 11.2-64-KDE
Symptomatology; when Clam/Klam is enabled error dialog “ KDE mediamanager is not running”,
then I loose mailbox passwords in Thunderbird, in a few days it will then give a warning of corrupted fstab entries (splash =verbose) and boot to a bash prompt. Which is a good emulation of Windows but one I can do without.
At this point I don't have a clue on how to interrogate the system or anything for that matter, obviously I need education, so far the manual pages have reams of info but how to apply it remains a mystery, there is a ton of data that would be bad to loose, and there are full system yast backups in the
/var/ partition but I need the GUI to get there, bad planning on my part.
Platform: Gateway NV5214u/Athlon 64X2 Qt @2.1 Ghz/4GB/ Raideon HD3200/500GB
To knowledge, the eternal quest.
Daized and confused
I am not familiar with the software in question, but
there is a ton of data that would be bad to loose, and there are full system yast backups in the
/var/ partition but I need the GUI to get there, bad planning on my part.
On this point, a liveCD will allow you to save the info you need. (any liveCD), and with a GUI.
Once you have that, I think you should then look at your application problem.
I am not aware of a problem with this antivirus software.
What windows systems are you protecting with clamav?
Hi DenverD,
My apologies for being unclear, this is a new comp with a fresh installation of 11.2 on a virgin 500GB GB WD. This system came with Vista which never got farther than BSOD, however it identified all it’s hardware and operated fine off the 11.2 live CD
I downloaded the 64 bit DVD and installed.
I am just flustered at being so woefully unprepared for a kink in the plan, I thank you for your time.
CFN7 wrote:
> This system came with Vista which never got farther than BSOD
sounds like a hardware problem to me…
boot your install disk again and select and run “Firmware Test” then
select and run “Memory Test”, the latter should be allowed to run at
least 12 hours…
any fault in either we need to hear about…
how much ram do you have?
maybe you have a bad install due to a faulty install disk, did you:
Hello again DenverD
Just got back to town heres the goodies.
System: Gateway NV5214u/Athlon QT-64x2@2.1Ghz/4GB Ram/Radeon HD3200/500GB/
The DVD was downloaded from your recommended source, DVD is high quality and was burned by K3b at the slowest rate, the MD5 checksum verified.
This system seems fine for several months and performs admirably well, I should mention that often I try out apps just to see what is available, I should just leave it alone after my required apps are loaded. By what I have seen in the firmware report I believe a few workarounds are missing. Firmware report,
[FAIL] OS/2 memory hole test
F The memory map has a memory hole between 15mb and 16mb
[FAIL] MTBR validation
F Memory range 0x100000000 to 0x137FFFFFF (system RAM) has incorrect attribute default
F Memory range 0x100000000 to 0x137FFFFFF (system RAM) is lacking attribute write-back
[FAIL]DMI information check
F No SMBIOS nor DMI entry point found.
[FAIL] HPET configuration test
F Failed to locate HPET base
[FAIL] CPU frequency scaling tests (1-2 mins)
2 CPU frequency steps supported
F Supposedly higher frequency is slower on CPU 0!
F Supposedly higher frequency is slower on CPU 0!
F Supposedly higher frequency is slower on CPU 0!
F Supposedly higher frequency is slower on CPU 0!
F Supposedly higher frequency is slower on CPU 0!
F Supposedly higher frequency is slower on CPU 0!
F Processors are set to SW_ANY
[WARN] EDD Boot disk hinting
device 80: The system boots from device 0000:00:00.0 channel : 2 device: 0
W device 80: No matching MBR signature (0x0050d10) found for the boot disk
device 81: is provided by device 0000:00:13.2 channel: 0 serial_number: 11612431a43005dc
device 81: This disk has Linux device name /dev/sdb
[WARN] Fan tests
W No fan information present
[INFO] Battery tests
Battery BAT0 us model AS09A75 and is currently charged
[INFO] Processor microcode update
Kernal too old: the kernel does not export microcode version
Kernal too old: the kernel does not export microcode version
[INFO] (experimental) DMA Remapping (VT-d) test
No DMAR ACPI table found
[PASS] General ACPI information
[PASS] EBDA reigon
EDBA reigon is correctly reserved in the E820 table
[PASS] SVM Virtualization extensions
[PASS] Validate assigned PCI resources
[PASS] SUN duplicate test
Tested _SUN ids, successfully found no duplicates
[PASS] PCI Express MaxReadReq tuning
[PASS] DSDT AML verification
Tested table DSDT .dsl
[PASS] (experimental) APIC Edge/Level check
Memory Test,
26 hours, 13 passes, 0 errors
would you like the yast hardware list or boot logs?
My sincere thanks!
CFN7 wrote:
> This system seems fine for several months and performs admirably well,
> I should mention that often I try out apps just to see what is
> available,
it is really unfortunate that your install media is perfect and the
system “seems fine for several months and performs admirably well” and
then all of a sudden you have the problems you describe in your first
post:
when Clam/Klam is enabled error “KDE mediamanager is not running”
I loose mailbox passwords in Thunderbird
corrupted fstab entries
Deteriorating boot to no boot
i say it is unfortunate because i can’t figure out what you might have
done to so damage a system that ran fine for months…
so, i guess you have to figure out you did, and undo it…or, restore
from the latest backup you made prior to these symptoms…
oh, someone other than me will have to evaluate your firmware report
and advise…
oh2: this might be some good advice i read somewhere: “I should just
leave it alone after my required apps are loaded.”
or, leave it alone until you have a nice fresh backup of the running
just fine system…
As always I thank you for your time and expertise!
I have accepted the reality of rebuilding the install, there is about 19.2 GB of video and multi track audio that is edited and irreplaceable, thats all I have to recover, not really a disaster.
My concern is the “incompatibility” in the memory map and disk status, did I destroy this with my meddling or is there really an issue here? I shall find out soon. If anyone can offer any insight I am more than willing to listen and learn.
My aspiring geek slogan, “oh, a computer, you just keep building it until it works” (and then LEAVE IT ALONE) I can be such a jerk!
CFN7 wrote:
> My concern is the “incompatibility” in the memory map and disk status
the disk status thing i don’t understand and can’t help with…but
the memory “problem” isn’t a problem until and unless you decide to
load and run IBM’s OS/2 Warp…see, it says “OS/2 memory hole test”
well, i don’t know if the following two fails are related to the OS/2
test or not…
i think if i were you i’d begin a fresh thread in the hardware forum
with a subject like: firmware test fails MTBR/DMI/HPET and warns EDD
and, i’d arrange it so the post listed your machine hardware/softwar
first, then post the “Firmware report” and follow that with some
questions, kinda like:
are those errors/warnings above a problem?
and, could they be the cause of these problems which came up suddenly
after months of smooth operations?
when Clam/Klam is enabled error “KDE mediamanager is not running”
I loose mailbox passwords in Thunderbird
corrupted fstab entries
Deteriorating boot to no boot
or, are those problems unrelated and maybe due to operator errors?
I thank you for the input, after almost 9 years of pleasure on SuSE this is my
first real encounter with a challenge, every rock in the road is an opportunity
to learn and meet good knowledgeable people on the forums.
Thanks again!
Cfn7
Heres to Murphy’s Law, The only constant in the universe.
CFN7 wrote:
> opportunity to learn and meet good knowledgeable people on the forums.
there are some really knowledgeable folks here…i was hoping some of
them would drop in (as i’ve only been using non-MS software since '95,
i’m still pretty much a newbee)…
If my opinion is worth considering, Is this as it reads?
this is a new comp with a fresh installation of 11.2 on a virgin 500GB GB WD. This system came with Vista which never got farther than BSOD, however it identified all it’s hardware and operated fine off the 11.2 live CD
I downloaded the 64 bit DVD and installed.
Hi Dvhenry,
Your opinion is always valuable, on advise from DenverD and Knurpht I hopped strings to the laptop section, gained some good knowledge and believe the situation is now resolved.
As it turned out there was an apparent hardware assembly issue in addition to some very unsound thinking on my part. I have finally learned a valuable lesson “If it ain’t broke, Don’t fix it !” I believe my wounds were self inflicted, please pardon my delayed reply.