hi all,
Got a new xps z installing opensuse went ok, keyboard and mouse where working.
But but when rebooting it hangs on the opensuse logo, or it boots into opensuse at random.
But when opensuse starts my keyboard en touchepad are not working.
hi all,
Got a new xps z installing opensuse went ok, keyboard and mouse where working.
But but when rebooting it hangs on the opensuse logo, or it boots into opensuse at random.
But when opensuse starts my keyboard en touchepad are not working.
could someone help me with this.
many thanks,
ricardo
Welcome sillentkil to the openSUSE forums. Sorry to hear of your troubles. You did not say in your message, but we do want to know the openSUSE version like 11.4, the desktop you may be using like KDE or GNOME and if you loaded the 32 or 64 bit version. Also, you did not mention the video hardware. Many folks who use nVIDIA or AMD/ATI find they must add in the kernel load option nomodeset. You type in this exact command as an option in the Grub OS selection menu just before you press the enter key to select the standard openSUSE session to start. The nomodeset command is also part of the failsafe selection which you did not indicate if you had tried it or not and what results using failsafe might have had.
Thx for the reply,
Im installing the latest stable 11.4, and got a 2048MB NVIDIA® GeForce® GT and want to use gnome.
Im reinstalling at the moment, got an error on my network connection, and the mouse is not working in the installation. An external usb mouse is working fine as is the internal keyboard.
Its still installing atm will post an update once thats done
Ok installation is complete, and it hangs on the opensuse loading screen.
when i boot the fail save i get the error “[firemware bug]: ACPI (PEGP) defines _DOD not _DOS”
Ok installation is complete, and it hangs on the opensuse loading screen.
when i boot the fail save i get the error “[firemware bug]: ACPI (PEGP) defines _DOD not _DOS”
You did not mention if your tried the nomodeset command or if your tried the failsafe openSUSE startup.
Hi,
i added nomodeset to my menu.lst i think opensuse is booting fine now, but still nog keyboard or mouse.
So, can you give us a make & model on the keyboard and mouse? How do they interface (USB/PS2/Serial). If USB, have you tried more than one USB port on the PC? Try not to use a USB 3.0 port for such devices. Have you turned on Legacy USB support in your BIOS? Does the keyboard work OK in the grub OS boot selection menu?
All external usb devices (Keyboard and mouse) are working fine, the internal keyboard and touchpad are not working.
My keyboard works when installing opensuse but not when its installed, and my touchpad doesnt work at all.
All external usb devices (Keyboard and mouse) are working fine, the internal keyboard and touchpad are not working.
My keyboard works when installing opensuse but not when its installed, and my touchpad doesnt work at all.
And if you unplug the external USB mouse and keyboard, reboot, then what does the internal ones do then? I must say that I have a Dell Latitude, and the internal keyboard and mouse work fine, but I have never used an XPS before, but have had good luck using Dell and Linux together.
when i boot the failsave i still get the error “[firemware bug]: ACPI (PEGP) defines _DOD not _DOS” but didnt add nomodeset dunno if that will help.
opensuse seems to boot better now but still nog mouse or keyboard, unplugging my usb mouse or keyboard have no effect on this.
when i boot the failsave i still get the error “[firemware bug]: ACPI (PEGP) defines _DOD not _DOS” but didnt add nomodeset dunno if that will help.
opensuse seems to boot better now but still nog mouse or keyboard, unplugging my usb mouse or keyboard have no effect on this.
ow my laptop is a new dell xps 15z.
many thanks,
ricardo
So, if you want to know what I would do I would go to Dell and find the latest PC BIOS and download and install it. It really sounds like you could use it and Dell is NOTORIOUS for having to create numerous BIOS updates. My latest laptop must be up to verion 17 or something like that and only a year old. I do have a warning about doing a BIOS update which I must post here, but I am suggesting a BIOS update may be required in your case:
Let me say that upgrading your Personnel Computer BIOS should not be taken lightly and done only if there is a reason to believe it is not working properly and a BIOS update will fix the problem. If anything should go wrong during a BIOS update, it can render your computer useless and unable to boot any disk. If you decide to update your BIOS, you should only use methods supported by your manufacturer. Power failures during a BIOS update without good batteries or a good UPS are fatal.
Some recent methods I have used include:
Booting from a Floppy disk loaded with DOS.
Running a BIOS update from some sort of Windows Utility.
Loading a BIOS update from a built-in BIOS setup update utility, were the actual new BIOS can be loaded from almost any disk, including Thumb Drives.
Item number three should be the choice if you have the option. Number two can only be used if you have a dual boot system using Windows. Number one does work, but bad floppy disks are common and can cause a update failure.
If you can answer yes to one of these, don’t do a BIOS update:
You don’t really understand the BIOS update procedure.
You don’t have any known Computer issue that can be fixed by the update.
You do not have at your disposal any supported BIOS update method.
You have lots of power failures and/or a bad Laptop battery and/or no UPS to protect your power connection.
You are generally a very unlucky person with computers.
Feel free to comment on any of the issues I have mentioned…
Hi,
Did an bios update, but it had no effect.
Opensuse randomly hangs on the startup screen (opensuse loading logo) and booting in save mode still gives an error.
I wonder if you have tried any other Linux distro’s that contain a newer kernel? So we have openSUSE 12.1 M5 you can try with kernel 3.0 and another I might try include Linux MInt. It might be worth a try to use a newer kernel. You can even update the kernel in openSUSE 11.4, but its more difficult than just booting a LiveCD from someone.
Ok tried knoppix 6.7 today, keyboard seems to work fine touchpad isnt working
I think I found that Knoppix 6.7 has only got kernel 2.6.39 installed even as kernel 3.0.4 has been released. I was thinking Linux Mint was up to kernel 3.0 AND kernel.org is back online where you can get the source code for kernel 3.0.4. Basically, I would try the most resent kernel to see if it would help. I don’t know if you have removed openSUSE 11.4 or not, but I have a bash script you can use to install kernel 3.0.4 into openSUSE if you wanted to give it a try.
Yes, I see now that the kernel.org front page is pretty much worthless. Not even sure why they put that up in the first place as its stuck in time when they went offline and no files shown there can be downloaded. Its kind of stupid.
So yes, you have another choice. It a script you can find here.