Dell XPS m1330 sound

Installed Suse 11.0 on Dell XPS M1330 laptop. Everything actaully installed extremely well except sound.

I looked up all the issues I could and fixes- but nothing.

It shows the sound icon, but I have nothing on speakers or headphones.

Please help!

OK, got sound to work on headphones- but no matter what I do to volumne, it does not change. It is very quiet.

Still can’t get onboard speakers to work.

Congratulations on making some progress.

I need some more information to help you solve this. The reference for my information request is here: SDB:AudioTroubleshooting - openSUSE

To provide more information, with your PC connected to the internet copy and paste the following into a gnome-terminal or konsole:

wget http://home.roadrunner.com/~infofiles/tsalsa && su -c 'bash ./tsalsa' 

when prompted for a password please enter your root password. Please try to accurately answer the question on the number of plugs/jacks on your PC (for example my PC has 3 i/o plugs/jacks). When the script completes it will pass you a URL. Please post that URL here.

Also, please copy and paste the following into a gnome-terminal or konsole and post the output here.rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

Thank you for the quick response. For the first part I got;

jmariscal@linux-u9bl:~> lsof: WARNING: can’t stat() fuse.gvfs-fuse-daemon file system /home/jmariscal/.gvfs

> Output information may be incomplete.

> uploading /tmp/tsalsa.txt to nopaste.com

> Uploading /tmp/tsalsa.txt: #-------------------------------------------------] 0.2 Seconds

> tsalsa completed in 172 seconds

> paste this url in #alsa:

The second part I got;

options snd slots=snd-hda-intel

u1Nb.vD9VbU_X1r7:82801H (ICH8 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel

And there was no URL ? Ok, then please copy and paste this into a konsole or gnome-terminal with your PC connected to the internet:

 wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh 

it will provide you a URL. Please paste the URL here.

How about the output of the other commands I asked you run ? i.e. specifically : rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a

http://www.alsa-project.org/db/?f=30789a7ab6d096386df01b594462376fe103b573

Thanks for that! How about the output from the other commands? I hate providing recommendations with less than full information … ie … being forced to provide a recommendation with one hand tied behind my back :slight_smile:

The script tells me this about your mixer settings:
mixer control ‘Surround’,0 - Playback 127 [100%] [0.00dB] off] and Front Right: Playback 127 [100%] [0.00dB] off]
mixer control ‘Center’,0 and Playback 127 [100%] [0.00dB] off]
mixer control ‘LFE’,0 and Playback 127 [100%] [0.00dB] off]
mixer control ‘IEC958’,0 - Playback off]
mixer control ‘IEC958 Default PCM’,0 - Playback on ]
How about switching surround sound, and center and LFE on ? And testing your sound?

That script tells me your Dell XPS m1330 has a stac 9228. The ALSA-Configuration.txt file for 1.0.16 of alsa notes this as possible options for the Dell XPS m1330:

	STAC9227/9228/9229/927x
	  ref		Reference board
	  3stack	D965 3stack
	  5stack	D965 5stack + SPDIF
	  dell-3stack	Dell Dimension E520 

So a 3stack, or a 5stack, or indeed a dell-3stack may be an appropriate option to try. I do not know which.

So lets try each one until one (hopefully) works, and then stop. :slight_smile: so change your /etc/modprob.d/sound file, adding a line to the end, as follows:

options snd slots=snd-hda-intel
# u1Nb.vD9VbU_X1r7:82801H (ICH8 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel 
options snd-hda-intel model=3stack

save that, and then in a gnome-terminal or konsole restart your sound with su -c ‘rcalsasound restart’ enter root password when prompted for a password and then test your sound.

If that does not work, replace “3stack” with “5stack” and restart your alsa and test sound again. If “5stack” does not work try “dell-3stack”.

OldCPu-

First I gotta thank you for all your help. Unfortunately, no dice yet. When I tried the alternate code, I did not have sound and even lost headphones. The original code from my sound files is as follows and all I get are very quiet headphones;

options snd slots=snd-hda-intel

u1Nb.vD9VbU_X1r7:82801H (ICH8 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel

The results of the second piece is this;

linux-u9bl:/etc/modprobe.d # rpm -qa | grep alsa
alsa-oss-1.0.15-48.1
alsa-utils-1.0.16-35.1
alsa-plugins-1.0.16-57.1
alsa-1.0.16-39.1
alsa-plugins-pulse-1.0.16-57.1
linux-u9bl:/etc/modprobe.d # rpm -qa | grep pulse
gstreamer-0_10-pulse-0.9.5-54.1
libpulsecore4-0.9.10-26.5
pulseaudio-0.9.10-26.5
pulseaudio-module-bluetooth-0.9.10-26.5
pulseaudio-esound-compat-0.9.10-26.5
pulseaudio-utils-0.9.10-26.5
libpulse0-0.9.10-26.5
pulseaudio-module-x11-0.9.10-26.5
pulseaudio-module-zeroconf-0.9.10-26.5
libpulse-mainloop-glib0-0.9.10-26.5
pulseaudio-module-gconf-0.9.10-26.5
alsa-plugins-pulse-1.0.16-57.1
libpulse-browse0-0.9.10-26.5
pulseaudio-module-lirc-0.9.10-26.5
linux-u9bl:/etc/modprobe.d # rpm -q libasound2
libasound2-1.0.16-39.1
linux-u9bl:/etc/modprobe.d # uname -a
Linux linux-u9bl 2.6.25.18-0.2-pae #1 SMP 2008-10-21 16:30:26 +0200 i686 i686 i386 GNU/Linux

Hmmm… Ok, … so we may need to go beyond just some simple edit to /etc/modprobe.d/sound file, and either create another fix by itself, or apply one of the edit with another fix.

There is a massive thread on notebookreview.com forum on your laptop model, most of which is Ubuntu users, but there may be useful tidbits there:
~~ Dell XPS M1330 Linux Users ~~ - Notebook Forums and Laptop Discussion](http://forum.notebookreview.com/showthread.php?t=153973)

When reading Ubuntu threads, my experience one has to be very careful, as often there are suggestions, most of which don’t work (sadly, sort of the way this thread is heading :frowning: ). Also, when Ubuntu users refer to the /etc/modprobe.d/alsa-base file, the openSUSE approximate equivalent is an /etc/modprobe.d/sound file, although the openSUSE and Ubuntu philosophy’s as to what goes in that file is different in many respects.

For example, in one case, they reference a ubuntu user who got sound working: InstallingUbuntuOnADellXPSM1330 - Ubuntu Wiki
they managed to use the line:
options snd-hda-intel model=3stack
They noted getting the mixer right was important (ie unmute FRONT in addition to unmuting PCM).

Here is an example where a slackware user:
http://intr.overt.org/blog/?page_id=56
they had to use the line:
options snd-hda-intel model=5stack
They also referred to a patch in 1.0.14 of alsa. But you have 1.0.16 so it should include the patch.

In another post, on 01-12-2008, 03:26 AM , a user notes:

I just found a solution for the integrated speakers. In GNOME just go to your “Volume Control” => “Switches” and tick “Line In as Output”. Voila.
so again, you need to check your mixer. That may or may not be with the 3stack option.

If one searches on the alsa site for the Dell 1330 one gets this hit:
Search results for 1330 - AlsaProject
so it does indicate alsa driver support.

Your dell has a stack9228, and a search for 9228 gives this:
Search results for 9228 - AlsaProject and those fixes are in your alsa version.

A more generic search for a stac92xx give:
Search results for stac92xx - AlsaProject and those fixes are in your alsa version.

A more general search for a stac9200 yields this
Search results for stac9200 - AlsaProject
and there has been only one update to alsa since your 1.0.16, and that was not for your model laptop.

So I think this should be able to work with your model laptop.

Please try those model options again, restarting alsa as noted after each edit, and then very carefully check your mixer. Note the suggestions above re: “Front” and also “line in”.