Default SUSE gui won't start

Yesterday, I changed the appearance of the KDE in the system settings (new Oxygen theme)and after a reboot the default SUSE wont load the GUI. All I get after the splash screen is the user and password login text line then comes a cursor. The fail safe gui works fine, so my question is how do I find and solve the problem in the default mode?
I hope someone can help me as I’m a newcomer to SUSE and pretty clueless!

Thanks a Million

Welcome to openSUSE forums.

Can you give us some more info, what version of openSUSE 11.2?, 32 or 64 bit?

Tell us about your hardware, please include info on the graphics chip.

Have you used the option to check the install media when you boot from the install CD/DVD?

Thanks for the reply.
I used YaST to carry out a media check on the install dvd which was okay.

Here is the info you requested, I hope that I’ve sent you what you need.


os information:
Linux i686
System: openSUSE 11.2 (i586)
KDE: 4.3.5 (KDE 4.3.5) “release 0”

Disk Information
Device Filesystem Total space Available space
/home ext4 32,3 GiB 26,8 GiB
5,5 GiB
/ ext4 19,7 GiB 14,6 GiB
5,1 GiB
/windows/C ntfs-3g 55,6 GiB 48,9 GiB
6,7 GiB

CPU Information
Processor (CPU): Mobile AMD Sempron™ Processor 3100+
Speed: 800,00 MHz
Memory Information
Total memory (RAM): 866,6 MiB
Free memory: 215,9 MiB (+ 424,3 MiB Caches)
Free swap: 2,3 GiB

Display Info
Vendor: ATI Technologies Inc
Model: Radeon XPRESS 200M 5955 (PCIE)
Driver: Unknown

If you create a new user in YAST can you log in to that user normaly?

Your radeon XPRESS 200M chip could also be a problem here, I have read some issues with drivers for this chip.

Good advice from dvhenry. Read this opensuse-graphic-card-practical-theory-guide to determine which driver is in use (radeon or vesa for example).

The new user profile made no difference.
have a lot of fun…

Thanks for helping.
the sax2 gave me this:
chip0 is -> ATI ATI Radeon Xpress Series (rs480 s955) 01:05:0 ox1002 ox5955 AGP fglrx

After reading the link you sent (very helpful, thanks)I looked at the installed packages in the xorg-x11-driver-video and it gave me the following info:
xorg-x11-driver-video-radeonhd - Driver for AMD GPG (ATI) r5xx/r6xx Chipsets

Alternate Version
Installed Version
xorg-x11-driver-video-radeonhd = 1.3.0_20100216_79a0ab2-0.1.1
xorg-x11-driver-video-radeonhd(x86-32) = 1.3.0_20100216_79a0ab2-0.1.1
xorg-x11-driver-video-radeonhd = 1.3.0_20100216_79a0ab2-0.1.1
xorg-x11-driver-video-radeonhd(x86-32) = 1.3.0_20100216_79a0ab2-0.1.1

rpmlib(CompressedFileNames) <= 3.0.4-1
rpmlib(PayloadFilesHavePrefix) <= 4.0-1
rpmlib(PayloadIsLzma) <= 4.4.6-1
rpmlib(PayloadFilesHavePrefix) <= 4.0-1
rpmlib(CompressedFileNames) <= 3.0.4-1
rpmlib(PayloadIsLzma) <= 4.4.6-1

Being a complete goon when it comes to SUSE I have sent you all there is.
Hope this helps.
By the way, the system info states that the graphic driver is unknown. Could the problem be with the radeonhd driver?

[Post 14 - How to confirm graphic driver in use](Post 14 - How to confirm graphic driver in use)

In particular ensure you check from the third to the sixth.

To reliably determine the graphics driver being used, you can look at /var/log/Xorg.0.log as explained here:

openSUSE Forums - View Single Post - openSUSE Graphic Card Practical Theory Guide for Users

If you’re lucky

/sbin/lspci/ -nnk

will also give you driver information including your active graphics driver.

Now your graphics device is confirmed ATI Radeon XPress 200 (RS480), so you have two choices: vesa (as used with safe mode) or the open source radeon driver. The latter provides 2D and 3D acceleration for R400 series chipsets so your graphics performance should be ok with this.

Read man radeon

radeon is an Xorg driver for ATI RADEON based video cards. It contains full support for 8, 15, 16 and 24 bit pixel depths, dual-head setup, flat panel, hardware 2D acceleration, hardware 3D acceleration (experimental on R300 and R400 series cards), hardware cursor, XV extension, and the Xinerama extension.

Thanks to all who gave me advice on solving my problem. The ATI fglrx driver was causing the trouble.I uninstalled the package and rebooted and presto the default KDE started. The sys info recognised the radeon driver.

Sweat over!

Glad to read that your graphics driver problem is fixed now. :slight_smile:

Why are you running the debug version of the kernel??