dbus error

hi folks

I have just installed the latest version which I downloaded last night but have come across a problem.
Every time I try to update I get the following error

DBus error : Unable to get transaction id from packagekit.

any help you can give me with this please since it seems to be affecting everything yast does. I am unable to download anything using yast since I keep getting this error.

Any help you could give me please?

Latest version of what?

I think you are talking about running the software module in Yast (is that right?) in openSUSE (is that right?).

If that’s the case then maybe this message:

implies that there is a problem with one of the software repositories. So if you watch closely, do you see any mention of the repository when this error appears?

Also, you could please post here the repository list which you can copy/paste after you run this command:

zypper ls

ok yes it was opensuse that I installed for the first time.
After installation there was an updater icon that was the first thing to show this error.
when I click the update manually using yast button it comes up with error reports from kupdateapplet so I assume that is the original package you referred to.

I can open yast via the administrator settings link in the start menu type thing. When I click online update on that it comes up with the error

Error while creating client module online_update

same happens with a slightly different error when clicking the online update configuration in the same menu but the module is - online_update_configuration

When I put in the zypper 1s command into terminal it came up with the following -

zypper: error while loading shared libraries: libzypp.so.619: cannot open shared object file: no such file or directory

I hope this helps you guys out to find what is wrong, thanks for the help already

I have seen this problem occurring several times for a few days now, it mostly occurs right after a fresh install, probably because zypper got a major upgrade recently (1.2.8 → 1.3.4 from the ‘update’-repository, which is quite uncommon). I have found a workaround →here which sounds like worth giving a try.

Hi thanks for that info it sounds like that might be the problem that I have

Unfortunately I am new to Linux as a whole, and haven’t got the faintest idea how to “create a symbolic link”, so most of that went straight over my head lol.

As root:

ln -s /usr/lib/libzypp.so.631.0.4 /usr/lib/libzypp.so.619

“libzypper.so.619” (as written by Tony) is actually wrong, probably a typo]

After that, try working with YaST / zypper and do a systemwide upgrade, after that the softlink should be obsolete and can be removed.

I got it eventually lol

thank you very much for all oyur help it is much appreciated.

for info that code worked np once I managed to get into root ( had to open a root terminal through konqueror, I don’t know if that’s the easiest way but it is what I found quickly using google)

Had the same error from the KUpdate applet today. Using YaST worked fine, though (no dbus error).

I too have installed Suse for the first time yesterday and I’m still getting this zypper error. I’ve created the symbolic link but I’m still getting the same error. I think more like a Windows person, so isn’t there just a way to uninstall and reinstall it? :stuck_out_tongue:

Also, when trying to start Yast from Gnome I get:

libzypp.so.619 => not found
warning: the gtk frontend is installed but does not work
GTK GUI wanted but not found, falling back to Qt.
Error while creating client module sw_single.

Check you spelling in the link command and remember that Linux is case sensitive.

Hey, I’m too am a newbie, but love OpenSuse, thanks for this command and steps to fix, it worked perfect for me and now updating all the Recommended and Security updates just fine via Yast, quick question, how can i ‘remove the softlink’? Sorry for the stupid question but I’m trying to learn Suse Linux as fast as I can…

You really don’t need to remove it
A link is just a file.

First check and see if the updates over wrote the link with a new file. Just check properties in a file browser. It will tell you if it is regular file or a link. If you simply delete it you may be removing the fix.

You are right, it straightened itself out. Thanks so much for the reply…

Recently I’ve got the same error - 'Error while creating client module online_update". Got some panic in my head… Thanks for usefull advice with “ln -s” !!! It helped me to solve the problem. THAAAAANKS!!! :slight_smile: