cups printing problem with brother mfc5680cn

Hi,

I am facing a problem not being able to print OpenOffice or PDF docs
by any user other than root. The symptom is that adobe commands will be
printed out instead the rendered doc. This just works fine if the root
user prints a doc. I created a new user to verify this is not a setting
tied to my account but it happens as well to the new user. A test page
and printing from gedit works fine

I installed:

  • mfc5860cncupswrapper-1.0.1-1.i386.rpm
  • mfc5860cnlpr-1.0.1-1.i386.rpm

Thanks in advance for any kind of help

Klaus

Hi, I’m using cups as well, but never had this issue, however I found this

Restricting User Access to a Printer

The -u option of the lpadmin command controls which users can print to a printer. The default configuration allows all users to print to a printer:
/usr/sbin/lpadmin -p printer -u allow:all ENTER

CUPS supports allow and deny lists so that you can specify a list of users who are allowed to print or not allowed to print. Along with your list of users, you can specify whether they are allowed or not allowed to use the printer:
/usr/sbin/lpadmin -p printer -u allow:peter,paul,mary ENTER

This command allows peter, paul, and mary to print to the named printer, but all other users cannot print. The command:
/usr/sbin/lpadmin -p printer -u deny:peter,paul,mary ENTER

has the opposite effect. All users except peter, paul, and mary will be able to print to the named printer.

You can control access by UNIX groups as well by placing an “@” character before each group name. The command:
/usr/sbin/lpadmin -p printer -u allow:peter,paul,mary,@printgods ENTER

allows the users peter, paul, and mary to print, as well as any user in the printgods group to print.
in cups manual on CUPS Software Administrators Manual . Don’t know if it helps, but maybe it’s worth giving it a try :slight_smile:

Hi,

It looks like this is a known issue: “https://bugzilla.redhat.com/
show_bug.cgi?id=475583”. Sorry for not being clear but I meant of course
that for non-root users the postscript source is printed instead of the
expected rendered doc. It looks like forcing the re-installation of cups
fixed the problem (without knowing the root cause).

Best Regards

Klaus

> Hi,
>
> I am facing a problem not being able to print OpenOffice or PDF
> docs
> by any user other than root. The symptom is that adobe commands will be
> printed out instead the rendered doc. This just works fine if the root
> user prints a doc. I created a new user to verify this is not a setting
> tied to my account but it happens as well to the new user. A test page
> and printing from gedit works fine
>
> I installed:
> - mfc5860cncupswrapper-1.0.1-1.i386.rpm - mfc5860cnlpr-1.0.1-1.i386.rpm
>
> Thanks in advance for any kind of help
>
> Klaus