CUPS+Gutenprint+InkJet+Mac - PROBLEM !

Hi!

I am really desperately need some explanation of one very big issue. I am working in DTP area where ALL printing is PostScript based and vise versa (even with Ink-jet printers).

I have connected Canon BJ8500 to SuSE 11.0 box (CUPS+Gutenprint 5.x), and locally it prints more or less fine (there are some color artifacts, however).

Now I am trying to print the same files from the Mac on that server. On Mac I have installed Leopard version of Gutenprint (also 5.x). However, after jobs are being spooled to server, they are processing 10 min or so, and then simply disappear without a trace. Printer stands still. I have tried to switch to Generic Postscript print driver on Mac, copied Linux Gutenprint PPD on Mac, print via both Samba and IPP, nothing changes :’(

Anyone could suggest where might be a problem?
Thanks in advance.

macguru wrote:

>
> Hi!
>
> I am really desperately need some explanation of one very big issue. I
> am working in DTP area where ALL printing is PostScript based and vise
> versa (even with Ink-jet printers).
>
> I have connected Canon BJ8500 to SuSE 11.0 box (CUPS+Gutenprint 5.x),
> and locally it prints more or less fine (there are some color artifacts,
> however).
>
> Now I am trying to print the same files from the Mac on that server. On
> Mac I have installed Leopard version of Gutenprint (also 5.x). However,
> after jobs are being spooled to server, they are processing 10 min or
> so, and then simply disappear without a trace. Printer stands still. I
> have tried to switch to Generic Postscript print driver on Mac, copied
> Linux Gutenprint PPD on Mac, print via both Samba and IPP, nothing
> changes :’(
>
> Anyone could suggest where might be a problem?
> Thanks in advance.
>
>
macguru;

Do you see anything in /var/log/cups/error_log that would give any additional
information? Do any other clients have a problem with the printer? It could
just be a simple permission problem in CUPS and you only need to adjust
the “allowed users” setting on the printer the log will identify this problem.

P. V.
Cogito cogito ergo cogito sum.

Printer works fine if I print directly from Linux. Now things get even worse. I have connected it to another SuSE 11.0 box, and job is not being spooled from Mac at all - Mac spooler gives endless “busy” message. I have configured printer via YaST with printer sharing enabled and default permissions which seem to enable print to anyone.

macguru wrote:

>
> Printer works fine if I print directly from Linux. Now things get even
> worse. I have connected it to another SuSE 11.0 box, and job is not
> being spooled from Mac at all - Mac spooler gives endless “busy”
> message. I have configured printer via YaST with printer sharing enabled
> and default permissions which seem to enable print to anyone.
>
>
Macguru;

What is in the logs!!? Are you using Samba or IPP? If you go to
http://localhost:631/ → Manage Printers–>Cannon BJ8500–> Set Allowed Users
is the entry either blank or at least includes the MAC user?

P. V.
Cogito cogito ergo cogito sum.

Hi!

I am sorry, it is not clear how Mac users printing via IPP are being identified by CUPS on Linux. Yes, list of allowed users is empty, but which users I should add?

On Tue October 7 2008 12:06 pm, macguru wrote:

>
> Hi!
>
> I am sorry, it is not clear how Mac users printing via IPP are being
> identified by CUPS on Linux. Yes, list of allowed users is empty, but
> which users I should add?
>
>
Just leave it blank! Have you looked in: var/log/cups either access_log or
error_log to see if the Mac is even trying to connect? Is there anything else
that relates to the Mac in either of those logs?

P. V.
Cogito cogito ergo cogito sum.