Cups error on OpenSuse 11.3

English Hardware
1

I installed Open Suse 11.3
When I try to install a local printer with CUPS, the installation is successful but at the moment to launch a test print does not leave any documents, despite indications of printing done.
If I try to relaunch a print error message appears: “Unsupported format ‘application / vnd.cups-command’”… :’(

2

I installed Open Suse 11.3
When I try to install a local printer with CUPS, the installation is successful but at the moment to launch a test print does not leave any documents, despite indications of printing done.
If I try to relaunch a print error message appears: “Unsupported format ‘application / vnd.cups-command’”… :cry:

Sorry to hear of this problem. I must ask the questions:

  1. Model and Brand of Printer
  2. How is it connected: USB, LPT, Wired Network, Wireless?
  3. Did you load any special printer driver or is it built in to CUPs?
  4. Did you install the printer with root authority?
  5. Any reason why you are still using openSUSE 11.3 as 11.4 is the most recent version? (openSUSE 11.3 is still supported here)

Thank You,

3

Well,

  1. HP LaserJEt 1020
  2. USB
  3. It’s buit in to Cups
  4. I installed it with root authority
  5. All the pc in my company using OPenSUse 11.3. If you think that the problem is this version I can try to install 11.4 version. But…we have 400 pc!! :wink:

Thanks!

4

So, you are not using hplip? I normally suggest you use hplip for HP printers. I run the command when using KDE (you did not mention your desktop) as:

Alt-F2 (or menu Run Command) kdesu hp-setup

Have you tried using this method before?

Thank You,

5

No, i didn’t try it…
I’ll try tomorrow … I hope it works!!
I’ll let you know

thanks a lot :slight_smile:

6

On 2011-07-16 18:06, opensusenews wrote:

> 5) All the pc in my company using OPenSUse 11.3. If you think that the
> problem is this version I can try to install 11.4 version. But…we
> have 400 pc!! :wink:

Are updates current? (ie, via YOU)

–
Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

7

Well,
I run the command kdesu hp-setup but it continue do not work.
In my cups.log I see:

“15/Jul/2011:08:43:11 +0200] PID 3211 (/usr/lib/cups/filter/hpcups) crashed on signal 6!”

8

there are no updates current

9

See if this command (as root) picks up any problems

hp-check -t
10

Very interesting deano_ferrari. I ran the following command on my setup:

hp-check -t

It came up with 10 errors, some were only an error if you were doing a compile of the driver, but six claimed to be required while it is in use. This is not being picked up when the hplip file comes pre-installed in openSUSE for some reason though, printing was working just fine. Perhaps some are required when using the built-in scanner, but I don’t know. I had one dependency for usb that I could not make the program hp-check happy with. When run, my PC said it was up-to-date, but the check program thought otherwise.

Summary of needed commands to run to satisfy missing dependencies:
su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses libusb-1_0-devel libusb-1_0-0"

su -c "zypper --non-interactive --no-gpg-checks in --auto-agree-with-licenses libusb-1_0-devel libusb-1_0-0"
Password: 
Loading repository data...
Reading installed packages...
'libusb-1_0-devel' is already installed.
No update candidate for 'libusb-1_0-devel-1.0.8-4.1.x86_64'. The highest available version is already installed.
'libusb-1_0-0' is already installed.
No update candidate for 'libusb-1_0-0-1.0.8-4.1.x86_64'. The highest available version is already installed.
Resolving package dependencies...

Nothing to do.

Otherwise, my hplip setup is now fully good it would seem.

Thank You,

11

On 2011-07-17 11:06, opensusenews wrote:
>
> there are no updates current

Then do update ASAP!

–
Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)