And to add that the USB connection to HP MFP M282 PRINTER setup works fine on my workstation
# lsusb | grep Hewlet
Bus 005 Device 002: ID 03f0:0970 Hewlett-Packard
Perhaps you are impacted by this bug?
Is your model listed explicitly in /usr/share/hplip/data/models/models.dat?
Yes, it is listed in the latter file
> egrep 'm282|M282' /usr/share/hplip/data/models/models.dat
[hp_colorlaserjet_mfp_m282-m285]
model1=HP Color LaserJet Pro MFP M282nw
ppd-name=hp-color_laserjet_m282-m285-ps.ppd
Yet, I’ve wondered where “yast2 scanner” auto detects the “hpaio” driver and “HP Color LaserJet Pro MFP M282nw” model from? When I do a manual search I have not found this on the long list of several hp_colorlaserjet_mfp_ models.
Possibly this system list correspons to the OpenPrinting.org’s list where this M282nw or driver is not found.
Driver: hplip | OpenPrinting - The Linux Foundation
Hower according to the home of HP’s Linux Imaging and Printing software (HPLIP), model M282nw should be fully supported
https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index
|**Model Name**|**Min. HPLIP Version**|**Chrome OS Support**|**Driver Plug-in[8](https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index#note8)**|**Support Level[9](https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index#note9)**|**Print Mode**|**Scan to PC[3](https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index#note3)**|**PC Send Fax[5](https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index#note5)**|**Connectivity
|---|---|---|---|---|---|---|---|
USB
Network
Parallel[1](https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index#note1)**|**Note**|
|HP Color LaserJet Pro MFP M282nw|3.19.12|Yes|Yes|Full|Color|Yes|Yes| USB,Network||
|---|---|---|---|---|---|---|---|---|---|
My hplip version is
S | Name | Type | Version | Arch | Repository
---+------------------+-------+------------------+--------+---------------
i+ | hplip | pakke | 3.21.2-lp152.5.1 | x86_64 | home:Sauerland
i+ | hplip-hpijs | pakke | 3.21.2-lp152.5.1 | x86_64 | home:Sauerland
i+ | hplip-sane | pakke | 3.21.2-lp152.5.1 | x86_64 | home:Sauerland
i+ | hplip-scan-utils | pakke | 3.21.2-lp152.5.1 | x86_64 | home:Sauerland
I should also add that C&P the error message from “yast2 scanner” Other> Test is
Test with 'scanimage -d hpaio:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNC17GM -v' failed.
The results are:
Output format is not set, using pnm as a default.
scanimage: open of device hpaio:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNC17GM failed: Error during device I/O
And lastly
Failed to test hpaio.
Hmmm…is the plugin installed? Any other dependency issues?
hp-check
Thank you for the “hp-check” command, which created hp-check.log file from where I have extracted the following information:
[hplip]
version=3.21.2
hp-check[3663]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[3663]: info: :
hp-check[3663]: info: :[01mCurrent contents of '/var/lib/hp/hplip.state' file:[0m
hp-check[3663]: info: :[plugin]
installed = 1
eula = 1
version = 3.20.11
I don’t know how or from where to update the plugin version - is it part of the hplip package or?
Warnings:
warning: Failed to read /etc/cups/ppd/HP-ColorLaserJet-MFP-M282-M285.ppd ppd file
warning: Failed to read /etc/cups/ppd/HP-ColorLaserJet-MFP-M282-M285-Fax-2.ppd ppd file
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Errors:
hp-check[3663]: info: :| SUMMARY |
hp-check[3663]: info: :-----------
hp-check[3663]: info: :
hp-check[3663]: info: :[01mMissing Required Dependencies[0m
hp-check[3663]: info: :[01m-----------------------------[0m
error: 'dbus-1-devel' package is missing/incompatible
error: 'python-gobject2' package is missing/incompatible
error: 'cups-devel' package is missing/incompatible
error: 'cupsddk' package is missing/incompatible
error: 'cups-devel' package is missing/incompatible
error: 'sane-backends-devel' package is missing/incompatible
error: 'libavahi-devel' package is missing/incompatible
error: 'net-snmp-devel' package is missing/incompatible
error: 'openssl' package is missing/incompatible
hp-check[3663]: info: :
hp-check[3663]: info: :[01mMissing Optional Dependencies[0m
hp-check[3663]: info: :[01m-----------------------------[0m
error: 'xsane' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
hp-check[3663]: info: :
hp-check[3663]: info: :Total Errors: 9
hp-check[3663]: info: :Total Warnings: 1
hp-check[3663]: info: :
hp-check[3663]: info: :
hp-check[3663]: info: :Done.
I installed or updated the missing/incompatible packages as verified with:
# zypper se -is dbus-1-devel python-gobject2 cups-devel cupsddk cups-devel sane-backends-devel libavahi-devel net-snmp-devel openssl xsane python3-notify2
Loading repository data...
Reading installed packages...
S | Name | Type | Version | Arch | Repository
---+---------------------+---------+------------------------------+--------+----------------------------------
i+ | cups-devel | package | 2.2.7-lp152.9.3.1 | x86_64 | openSUSE:Leap:15.2:Update
i+ | cups-devel | package | 2.2.7-lp152.9.3.1 | x86_64 | Hovedpakkebrønn for oppdateringer
i+ | cups-devel | package | 2.2.7-lp152.9.3.1 | x86_64 | Hovedpakkebrønn for oppdateringer
i+ | dbus-1-devel | package | 1.12.2-lp152.5.27 | x86_64 | Main Repository
i+ | libavahi-devel | package | 0.7-lp152.3.6.1 | x86_64 | openSUSE:Leap:15.2:Update
i+ | libavahi-devel | package | 0.7-lp152.3.6.1 | x86_64 | Hovedpakkebrønn for oppdateringer
i+ | libavahi-devel | package | 0.7-lp152.3.6.1 | x86_64 | Hovedpakkebrønn for oppdateringer
i+ | libopenssl1_1 | package | 1.1.1d-lp152.7.9.1 | x86_64 | openSUSE:Leap:15.2:Update
i+ | libopenssl1_1 | package | 1.1.1d-lp152.7.9.1 | x86_64 | Hovedpakkebrønn for oppdateringer
i+ | libopenssl1_1 | package | 1.1.1d-lp152.7.9.1 | x86_64 | Hovedpakkebrønn for oppdateringer
i+ | libopenssl1_1-32bit | package | 1.1.1d-lp152.7.9.1 | x86_64 | openSUSE:Leap:15.2:Update
i+ | libopenssl1_1-32bit | package | 1.1.1d-lp152.7.9.1 | x86_64 | Hovedpakkebrønn for oppdateringer
i+ | libopenssl1_1-32bit | package | 1.1.1d-lp152.7.9.1 | x86_64 | Hovedpakkebrønn for oppdateringer
i | net-snmp-devel | package | 5.7.3-lp152.8.9 | x86_64 | Main Repository
i+ | openssl | package | 1.1.1d-lp152.1.1 | noarch | Main Repository
i+ | openssl-1_1 | package | 1.1.1d-lp152.7.9.1 | x86_64 | openSUSE:Leap:15.2:Update
i+ | openssl-1_1 | package | 1.1.1d-lp152.7.9.1 | x86_64 | Hovedpakkebrønn for oppdateringer
i+ | openssl-1_1 | package | 1.1.1d-lp152.7.9.1 | x86_64 | Hovedpakkebrønn for oppdateringer
i+ | python-gobject2 | package | 2.28.7-lp152.3.7 | x86_64 | Main Repository
i+ | python3-notify2 | package | 0.3.1-lp152.4.1 | noarch | Main Repository
i+ | python3-pyOpenSSL | package | 17.5.0-lp152.6.1 | noarch | Main Repository
i+ | sane-backends-devel | package | 1.0.32.git20210304-lp152.3.1 | x86_64 | home:Sauerland
i+ | xsane | package | 0.999-lp152.58.8 | x86_64 | home:Sauerland
And then confirmed by a second “hp-check” (warnings as above):
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Total Errors: 0
Total Warnings: 1
Done.
But sorry, the Scan issue still exists, also after reboot, trying to re-configure the “yast2 scanner” and power off/on the device.
Tested additional the xsane and skanlite scanner application
> skanlite
"deviceOption value="
("image/bmp", "image/jp2", "image/jpeg", "image/png", "image/tiff", "image/vnd.microsoft.icon", "image/vnd.wap.wbmp", "image/webp", "image/x-icns", "image/x-pcx", "image/x-pic", "image/x-portable-bitmap", "image/x-portable-graymap", "image/x-portable-pixmap", "image/x-rgb", "image/x-tga", "image/x-xbitmap", "image/x-xpixmap")
"hpaio:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNC17GM"
"hpaio:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNC17GM"
sane_open(" "hpaio:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNC17GM" ", &handle) failed! status = Error during device I/O
(In case I didn’t already mentione it; when I encountered the hp scanning issue a few days ago, I reconfigured my legacy Epson Perfection 1640 scanner via “yast2 scanner” and with usb wire to the workstation, and it worked immediately with the same scanning applications - as always)
Finally I found a working solution or workaround.
I came to mind to test the hp mfp scanner by disabling it’s wifi (ip-address) setup and instead usb connect it to my “scan working” laptop.
The “yast2 scanner” auto-detected the usb scanner, I tested it there and the scanner worked.
The laptop had still installed the previous hplip 3.20.11 package version from obs home:Sauerland which is the same version as the plugin.
My workstation as mentioned has been updated to the latest hplip 3.21.2.
Then I downgraded my workstation to the hplip 3.20.11 package I could find at
https://software.opensuse.org/ymp/Printing/openSUSE_Leap_15.2/hplip.ymp
zypper info hplip
Loading repository data...
Reading installed packages...
Information for package hplip:
------------------------------
Repository : Printing
Name : hplip
Version : 3.20.11-lp152.232.1
Arch : x86_64
Vendor : obs://build.opensuse.org/Printing
Installed Size : 18.8 MiB
Installed : Yes
Status : up-to-date
Source package : hplip-3.20.11-lp152.232.1.src
Summary : HP's Printing, Scanning, and Faxing Software
And that’s it. The scanner applications workes (again) on my workstation. i.e:
> skanlite
"deviceOption value="
("image/bmp", "image/jp2", "image/jpeg", "image/png", "image/tiff", "image/vnd.microsoft.icon", "image/vnd.wap.wbmp", "image/webp", "image/x-icns", "image/x-pcx", "image/x-pic", "image/x-portable-bitmap", "image/x-portable-graymap", "image/x-portable-pixmap", "image/x-rgb", "image/x-tga", "image/x-xbitmap", "image/x-xpixmap")
"hpaio:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNC17GM"
"hpaio:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNC17GM"
"hpaio:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNC17GM"
"hpaio:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNC17GM"
It seems the trouble has been caused by the mismatch between the installed (available?) hp-plugin 3.20.11 version and the latest hplip 3.21.2 version, or possibly a bug somewhere.
Well I’m confused. The output you’ve shared previously was already for a USB-connected HP MFC device!
device for HP-ColorLaserJet-MFP-M282-M285: hp:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNC17GM
> scanimage -L
device `hpaio:/usb/HP_ColorLaserJet_MFP_M282-M285?serial=VNBRNC17GM' is a Hewlett-Packard HP_ColorLaserJet_MFP_M282-M285 all-in-one
Anyway good to read it is finally working as expected.
The laptop had still installed the previous hplip 3.20.11 package version from obs home:Sauerland which is the same version as the plugin.
My workstation as mentioned has been updated to the latest hplip 3.21.2.
Then I downgraded my workstation to the hplip 3.20.11 package I could find at…
Downgrading to a known working version a good move IMO.
It seems the trouble has been caused by the mismatch between the installed (available?) hp-plugin 3.20.11 version and the latest hplip 3.21.2 version, or possibly a bug somewhere.
Quite possibly.
Yes, I know this thread has grown long with the risk of confusing, and I was therefore in doubt if I should continue on the same thread.
To try to sum up, the initial part post #1- post #8 dealed with the title “Configuring a scanner of a wireless HP ColorLaserJet MFP M282nw”. The MFP device was and has been usb wired connected to a local Workstation, while the wireless setup was on a Laptop.
The second part now, post #9 and later, has been troubleshooting why scanning not (longer) did work on the usb connected Workstation (obviously after hplip upgrade from version 3.20.11 to version 3.21.2). The usb scanner device and hpaio driver was still detected yes, but the scan applications failed due to I/O connection error.
Scanning on the Laptop has yet worked wireless since the initial successful setup with hplip 3.20.11. Lastly in post #27 scanning on the laptop was also tested and verified successful also with a usb wired connection to the scanner.
Then I downgraded to hplip 3.20.11 on the Workstation, and usb scanning was fixed.
Thanks for all patience and hints.
Yes, I surmised this, based on your last post. All good. Glad that hplip version 3.20.11 is working as expected. 