CD/DVD burner not seen by burner software..

English Hardware
#1

Not sure where to start, but when I try to burn a CD, i get an error saying no burner is present.

#2

What version of suse? And is this gnome or kde and what burner software (k3b)??

#3

Suse 11.1, Gnome. I have tried Brasero & Gnome CD/DVD Creator.

#4

in a terminal as su

hwinfo

do you see anything like:

48: SCSI 100.0: 10602 CD-ROM (CD-R)
  [Created at block.247]
  UDI: /org/freedesktop/Hal/devices/storage_model_DVD_RAM_UJ_860
  Unique ID: KD9E.QSRiRRVNpME
  Parent ID: w7Y8.WVyICXeONPB
  SysFS ID: /class/block/sr0
  SysFS BusID: 1:0:0:0
  SysFS Device Link: /devices/pci0000:00/0000:00:1f.2/host1/target1:0:0/1:0:0:0
  Hardware Class: cdrom
  Model: "MAT****A DVD-RAM UJ-860"
  Vendor: "MAT****A"
  Device: "DVD-RAM UJ-860"
  Revision: "RB01"
  Driver: "ata_piix", "sr"
  Driver Modules: "ata_piix"
  Device File: /dev/sr0 (/dev/sg1)
  Device Files: /dev/sr0, /dev/scd0, /dev/disk/by-path/pci-0000:00:1f.2-scsi-1:0:0:0, /dev/cdrom, /dev/cdrw, /dev/dvd, /dev/dvdrw
  Device Number: block 11:0 (char 21:1)
  Features: CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD+DL, DVDRAM
  Drive status: no medium
  Config Status: cfg=no, avail=yes, need=no, active=unknown
  Attached to: #28 (IDE interface)
  Drive Speed: 24
#5

47: SCSI 100.0: 10602 CD-ROM (CD-R)
[Created at block.247]
UDI: /org/freedesktop/Hal/devices/storage_model_DVDRAM_GSA_4084N
Unique ID: KD9E.RKhlPR6lGXF
Parent ID: Eu86.J72ZZHyRSFD
SysFS ID: /class/block/sr0
SysFS BusID: 1:0:0:0
SysFS Device Link: /devices/pci0000:00/0000:00:14.1/host1/target1:0:0/1:0:0:0
Hardware Class: cdrom
Model: “HL-DT-ST DVDRAM GSA-4084N”
Vendor: “HL-DT-ST”
Device: “DVDRAM GSA-4084N”
Revision: “KQ09”
Driver: “pata_atiixp”, “sr”
Driver Modules: “pata_atiixp”
Device File: /dev/sr0 (/dev/sg1)
Device Files: /dev/sr0, /dev/scd0, /dev/disk/by-path/pci-0000:00:14.1-scsi-1:0:0:0, /dev/cdrom, /dev/cdrw, /dev/dvd, /dev/dvdrw
Device Number: block 11:0 (char 21:1)
Features: CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD+DL, DVDRAM
Drive status: no medium
Config Status: cfg=no, avail=yes, need=no, active=unknown
Attached to: #18 (IDE interface)
Drive Speed: 24

#6

Is this from Packman and have you tried k3b + k3b-codecs from Packman?

#7

What is packman & k3b?

#8

This is a permissions bug. There are two fixes either go to yast security and add your user ti disk and cd groups or follow this guide

EDIT

What is packman & k3b?

K3B is the kde burner here and packman is a repo source here

/Geoff

#9

do this
I assumed you already had

YAST >> Security and Users >> User Management >> “select your user” >> Edit >> Details >> Groups >> check “cdrom” and “disk” and then click on “ACCEPT”.

check out
Multi-media and Restricted Format Installation Guide - openSUSE Forums

#10

Okay, I just did that. I will check it when I get a blank CD, I am not at home. Now why were thos not selected? Why is default user disabled from those options?

#11

Perfect, worked like a charm, thanks again.

#12

Actually, it didnt work. at the end it gave me an error.

I tried to duplicate, but this time it just hung at “fixating, 100% Done.”

#13

I have the same problem on at least two of 11.1 installs. One is a 32 bit and the other is 64 bit install. The drives do work though after a boot though. I’m wondering if there is a power save feature somewhere causing trouble.

#14

Did you use the fix in the link i provided
Solved : K3b Problem with Normal User on openSUSE 11.1 | Spirit of Change
Works for me

/Geoff

#15

Hi Geoff;

I guess this displays the void betwixt expert linux and beginners, (and I suspect) many in-between …

I have spent a little time on linux, and when I look at the link you suggest; and start to read through it: and get to part 3:

Used acl to give proper access control setting

view plaincopy to clipboardprint?

  1. setfacl -m your-user-gid:rw /dev/sr0

setfacl -m your-user-gid:rw /dev/sr0

to /etc/init.d/boot.local

… I do have to do a double-take on this; ie ?what?

for a linux expert like yourself; (and a web developer to boot, as you commented in a recent post …) the admirable fluency you develop sadly separates you from mere mortals who must plod across the face of the earth, and cannot fly like speeding bullets as you do above the earth …

I would very deferentially suggest that for a post such as you suggest: which undoubtedly displays great knowledge and understanding; should be translated into more detailed explanations for many of the mortals to follow …

#16

I am using Gnome. Do those intruction apply to Gnome- or just KDE?