Can't shutdown/reboot?

English Install/Boot/Login
1

Hello.

For some reason, everytime I try to shutdown/reboot, it gets to the screen where it has the green/bold status messages on the side, but then it simply stops.

The cursor doesn’t blink, nothing happens…you could wait 10 minutes, and it would still be at that same screen.

I don’t know if I’ve described this well enough for anyone to understand, but I hope so! I don’t have a camera, but if I did…I’d post a picture of where I mean…

But like I said, after getting to a certain, without actually shutting down, it simply stops and does absolutely nothing.

This is rather inconvenient, and I’d like to find a solution to this if possible.

Thanks in advance!

EDIT: I’m sorry I didn’t provide any hardware info, but I’m using Gnome…This didn’t happen 100% of the time KDE like it does now though. (But it DID happen in KDE as well)

I’m using OpenSUSE 11.2… I’ll be back in a moment with hardware info, assuming it may aid in a solution.

Okay, this is what lspci says:

00:00.0 Host bridge: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface (rev 01)
00:02.0 VGA compatible controller: Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device (rev 01)
00:1d.0 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 (rev 01)
00:1d.7 USB Controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 81)
00:1f.0 ISA bridge: Intel Corporation 82801DB/DBL (ICH4/ICH4-L) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801DB (ICH4) IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) SMBus Controller (rev 01)
01:05.0 Modem: Broadcom Corporation BCM4212 v.90 56k modem (rev 02)
01:06.0 Multimedia audio controller: Creative Labs [SB Live! Value] EMU10k1X
01:06.1 Input device controller: Creative Labs [SB Live! Value] Input device controller
01:09.0 Ethernet controller: Broadcom Corporation BCM4401 100Base-T (rev 01)

2

Press Esc. as the green screen appears during shutdown and watch error messages

3

Pressing esc. doesn’t do anything, I’m afraid…

4

KrimsonKnightX wrote:
> Pressing esc. doesn’t do anything, I’m afraid…

-“screen where it has the green/bold status messages on the side” what
is that? i don’t know that…what kind of status messages…gimme
some examples, please…

-did it ever shut down cleanly in Gnome?

-what happens if you actually wait 20 minutes?

i’d like to hear more about that screen with status
messages…especially i’ll like to hear what the last status message
you can see is like…

but, if you must do something, you may try this, it might work, might not:

-open a terminal
-type


su - -c "shutdown -rF now"

and press enter

NOTE: that is TWO dashes, one following a space after su and then a
space, then another dash followed by c then a space and a "…and,
the r must be little and the F a capital…

-type your root password when asked (you will not see what you type)

the machine should shutdown smoothly and reboot…during the next
boot process it will take LONGER than usual (checking your disk for
mistakes) so WAIT on it…take a shower if you have to…

when it is up and running then shutdown by using the shutdown icon in
the menu…if it doesn’t shut down cleanly come back and tell us more
about your system…

–
palladium

5

It has a list of “tasks”, I guess, on the left side…and on the right, it says “done” in green and bold text.

http://lh4.ggpht.com/_ZmgfsgbGDLs/ScVNslVwUgI/AAAAAAAAEB4/hVPU4voSaHA/s400/opensuse1.png

It does this when shutting down, and starting up. This isn’t my image, I simply found it on the net. But this is an example of the screen.

It’s not exactly where it stops, but I guess I don’t need to tell you that.

Interestingly enough, it always freezes at the same spot…

The last few lines are

Shutting down HAL daemon
Saving random seed
Shutting down (localfs) network interfaces
eth0 name:BCM4401106

Finally, no, it has never shutdown properly in the Gnome version. This same problem occasionally happened in KDE, but it would USUALLY shutdown properly…

6

KrimsonKnightX wrote:
> http://tinyurl.com/yb29nc8

ok…that is NOT how a Gnome should shutdown OR start up (unless you
want it to…did you purposefully set it to not have the green screen
overlaid?

> Shutting down HAL daemon
> Saving random seed
> Shutting down (localfs) network interfaces
> eth0 name:BCM4401106

ok…looks like it is hanging trying to undo the network…
i wonder if you had any trouble getting your networking to work??
i ask because i think something is still broken in there…

> Finally, no, it has never shutdown properly in the Gnome version. This
> same problem occasionally happened in KDE, but it would USUALLY shutdown
> properly…

ok…try this:

get the install DVD which matches your installed system (32 or 64)
and boot from it…before you do, look at this:

http://www.novell.com/documentation/opensuse112/art_osuse_installquick_112/?page=/documentation/opensuse112/art_osuse_installquick_112/data/art_osuse_installquick.html

click on next, then it jumps to letting you see the various install
screens of the DVD…on the FIRST screen select “Repair Installed
System” and hold your breath…when it is done see if it will
shutdown ok…if it does not, then boot from the DVD again and go to
the screen in the novell documentation following paragraph 4 and
select “Repair Installed System” and wait, then try another shutdown…

if that doesn’t work then you are gonna (i think) need a networking
guru (which i’m not…well, i’m not any kind of a guru…)

whatever, post again…

–
palladium

7

KrimsonKnightX

You are using a rather old computer with an equally old modem. A linmodem at that. Broadcom 4212. linmodems/winmodems can cause weird problems. Since you seem to be indicating that it’s hanging there and the linmodem, then I would say that the driver for the modem isn’t being removed correctly. Here is a thread from 6 years ago on the linmodem you have. Broadcom Modem BCM4212

If broadband is not available in your area, then I’d suggest getting a new modem HCL/Modems - openSUSE This here is the hardware compatibility list of modems (which would also include linmodems).

I suppose a work around would be, to remove the module before shutting down. From the command line do this.

rm b44

It could also be your eth0, which isn’t in the HCL. Here is the driver from broadcom Broadcom License Agreement

Finally, since it does show in a general Linux HCL, Hardware for Linux - Dell (by Broadcom) / BCM4401 100Base-T If the above does not work, you may need to file a bug report. Submitting Bug Reports - openSUSE

8

want it to…did you purposefully set it to not have the green screen
overlaid?

I probably would have anyway, but no, I didn’t choose to have it do that. It did this by default in KDE as well.

i wonder if you had any trouble getting your networking to work??
i ask because i think something is still broken in there…

Not at all. Only trouble is when shutting down.

get the install DVD which matches your installed system (32 or 64)

Would the 100-200MB Network install CD work for that? Because that’s what I used. Sadly, the CDs I have, though they have a maximum capacity of 700MB, don’t like having more than 550-600MB written to them. I always run into trouble… And no, the drive doesn’t really recognize/isn’t compatible with DVDs…

You are using a rather old computer with an equally old modem.

Yeah, but it usually gets the job done. Except for the fact that compiz doesn’t like my hardware, and desktop effects aren’t really compatible, I’m content.

Which maybe I should have mentioned?..Before I could login, Gnome would appear, then disappear instantly. I used the failsafe mode to remove compiz, and compiz-core, which is the only way I can login in normal mode (Without them).

Anyway, I’m a bit confused about what you’re trying to say.

My Broadband modem that Comcast gave me is connected to my computer through a Ethernet port (Which I apparently need a broadcom driver for in Windows). The modem Comcast gave me is RCA DHG535-2.

Aside from that, I don’t have any kind of network setup. No wireless routers or anything.

9

I said it in my previous post. Unload the driver, before you reboot.

rmmod b44

No, your broadcom device is eth0, which is internal in your Dell. I never said your network doesn’t work. But it seems to be getting stuck at removing the driver.

Please re-read my previous post and follow the links. I gave a lot of information there, Just ignore the stuff about dial-up and linmodems.

Try using Google. BCM4401 in Google works wonders.

I also never said that the old computer doesn’t get the job done. Since we are talking that, and it is an ethernet card, you could consider buying one that is newer and guaranteed to work with Linux. Here is a search from newegg.com Newegg.com - Network Card, NIC, NIC Card, Network Adapter Card, Network Interface Card, Wireless Network Adapter Card, Wireless Adapter Just make sure what you get is compatible with Linux. Netgear, LinkSys, Intel, 3com, D-Link, are usually good.