Can't install the 64bit Version of 11.x

Hello,
at first excuse my very bad english.
I’ll try to explain my problem, i hope you understand.
My problem:
If I boot from the opensuse 64bit DVD (Ver.11.0/11.1/11.2 - its the same effect)-the bootmenu appears-i choose to install opensuse in the menu-
now the kernel is loading-then i see shortly the next screen-and then
my notebook reboot.
I have the effect also in the live-version 64bit.
The 32bit version works properly.

My notebook: Lenovo N500 4233-47G

Original description: T5800(2GHz), 4GB RAM, 320GB 5400rpm HD, 15.4in 1280x800 LCD, 256MB nVIDIA GeForce 9300M, CDRW/DVDRW, Intel 802.11agn wireless, Bluetooth, Modem, 10/100 Ethernet, Touchpad, Camera, 6c Li-Ion

Now an important effect:
if i remove one ram module (then i have 2GB), the installation works without any problems!!!
2 new RAM Modules i build in –> same problem

i haven’t any problems with vista 64bit or Ubuntu/Kubuntu 64bit, but the same
effect with mandriva 2010.0 64bit.

Do you have any idea??? i need a solution!

Greetings from Kiel/Germany

harry

If you hit Escape during boot, you should see the boot messages. Can you tell us where it stops?

Which resolution do you choose at boot, or which one is auto-selected. It’s values may not exceed your LCD screen’s.

Another important Info:
I removed one RAM Module so that i have “only” 2GB Ram on my laptop.
Then i install the 11.2 64Bit Version, after installation is complete i build in the next 2 GB Module - always the same effect, while the
system is booting the laptop is rebooting…
i go crazy-need an idea !!!

Greetz

Thx for the answer,
i also thought to hit the esc button.shortly before the PC reboot
there appears a lot of messages at the same time.
Is there a possibility to show the messages slowly???

The resolution,i am not shure but i think 800x600 or 1024x768.

Sounds like the 2GB module you take out is defective in some way.
It doesn’t bother the 32-bit version because a 32-bit OS can only use 3.25GB and thus is not able to use the full 4GB. Therefore, it never accesses the faulty areas on the second memory stick.

You could still do a memory test to be absolutely sure (although that would need to run for many hours), but I’m pretty sure that’s the cause of your problem.

well even if he cant use the 64bit version the 32bit version does a fair job at things.

I build in two new RAM Modules (2x2GB) - its always the same.
The Memtest runs a night - without any error.
???

Resolution is not the problem AFAICS. RAM is excluded. So something else is wrong. I suggest you install 32bit. Unless you’re going to use the laptop for heavy video processing, 3D rendering etc., but then I would doubt if a laptop is the ideal machine for it.

I have tested the 11.2 64bit DVD at
another Notebook -anonther Lenovo N500 (exactly the same model)
The same problem - reeboot after loading the
bootkernel.
Its definitely not a hardware error.

Seems like the problem is due to your system bios, it is not mapping memory over 3GB correctly.

boot with the option mem=4096M

That should work although only 3GB of memory will be available.

Check with lenova if a bios update has been released to allow 64 bit operation.

On Tue, 12 Jan 2010 23:46:01 GMT, Tokugawa-Ieyasu <Tokugawa-Ieyasu@no-mx.forums.opensuse.org> wrote:

>
>Frankie1970;2103270 Wrote:
>> Another important Info:
>> I removed one RAM Module so that i have “only” 2GB Ram on my laptop.
>> Then i install the 11.2 64Bit Version, after installation is complete i
>> build in the next 2 GB Module - always the same effect, while the
>> system is booting the laptop is rebooting…
>> i go crazy-need an idea !!!
>Sounds like the 2GB module you take out is defective in some way.
>It doesn’t bother the 32-bit version because a 32-bit OS can only use
>3.25GB and thus is not able to use the full 4GB. Therefore, it never
>accesses the faulty areas on the second memory stick.
>
>You could still do a memory test to be absolutely sure (although that
>would need to run for many hours), but I’m pretty sure that’s the cause
>of your problem.

I have seen cases where there is a drive problem with 2 memory modules
installed but not for just one. If OP could try BIOS settings to set
memory timing more conservatively the issue may go away.

The BIOS Options Of Lenovo are very small.
Its just a notebook, a desktop pc Bios have
these Ram Timing options…

I’ve already installed the latest BIOS version.
Seems there is no solution for this problem.

On Tue, 19 Jan 2010 07:06:01 GMT, Frankie1970 <Frankie1970@no-mx.forums.opensuse.org> wrote:

>
>The BIOS Options Of Lenovo are very small.
>Its just a notebook, a desktop pc Bios have
>these Ram Timing options…
>
>I’ve already installed the latest BIOS version.
>Seems there is no solution for this problem.

Perhaps there may be a way to replace existing RAM with more
conservatively rated modules.