Can't install opensuse on my computer

English Install/Boot/Login
#1

Hello,

I’m trying to install opensuse 12.1 (the latest stable version) on my computer, but I can’t. Let me tell you about my hardware and steps I follow and messages that are displayed on the screen.

1. First of all I tell you about my hardware:
Processor AMD Dual Core Athlon™ II X2 250 de 3.0GHz (2 cores, 64 bits, 4000MHz HyperTransport™ bus, 1MB de caché, Socket AM3, 45nm, 65W)
4GB RAM (1 x 4GB DDR3 1333MHz)
Hard Disk de 500GB SATA II
DVD recorder dual layer
MotherBoard AsRock N68-VS3 FX, with free PCI-E slot
6 ports USB (4 backs y 2 in the front)
Video 3d integrated NVIDIA® GeForce 7025, with a maximum of 256MB de memory comparted
Net card integrated

**2. Steps I follow: **
I start the installation with DVD with these options:
Source: DVD
Kernel: Default
Driver: No

After doing some checks in my computer with the graphic screen, suddenly a text screen appears with the folowing text.

3. Text that are shown
Loading basic drivers
If a driver is not working for you try brokenmodules=driver_name
Intel IDE interface
drivers pata_generic pata_acpi
loading ata_generic
Intel IDE interface
drivers pata_generic pata_acpi
Activating usb devices
Attansic Ethernet controller
drivers atcl1*

And that is … then A text blue screen is is displayed displaying a message: “Make sure cd 1 is in you drive” (and the cd is in the drive)
2 buttons appears: “Ok” or “Back”.

Pressing Ok nothing happens
Pressing Back The system ask me for a language to install and a language for my keyboard, but then I can’t go bakc to the graphic (yast) installation, I have to do it manually. And I have no Idea how to make a manual installation of opensuse.

4. Additional information
When you are in the “Make sure cd 1 is in you drive” screen with the “ok” and “back” buttons, pressing Ctrl+Alt+F3 you can see the end of the log until the installation stops. This is the log:

scanning devices
dvd url: disk:/?device=usball=1&quiet=1
Reading driver update: disk:/?device=usb&all=1&quiet=1
rescanning devices
url mount: trying disk:/?device=usb
No new dirvers update found
repository: looking for cd:/
rescanning devices
repository not found
no opensuse repository found
Automatic setup not possible

That’s all.

Can anybody can tell me how can install with yast ?
What is wrong with my system ?
Or at least where I can found a guide to install opensuse manually? (I think this option maybe too dificult for me, but if it’s the only chhoice to install opensuse will be wellcome)

Thanks in advance for any feedback
Regards

Agunet

#2

There is but one version of openSUSE 12.1. Did you download the DVD from software.opensuse.org: Download openSUSE 12.1 ?
When yes, which one did you choose: 32 Bit PC or 64 Bit PC?
Did you do verify the download with e.g. the md5 checksum (as mentioned on that page)?
Did you burn as alw as possible to a good DVD?
And did you do the media check on that DVD (as is offered on booting from it)?

#3
  1. Yes, I downloaded from software.opensuse.org.
  2. I choose 64 bits. (I also try to install 32 bits, which I have download with my old machine, with the same results)
  3. I can’t check the md5 checksum, because the only way is to check when I’m doing the installation, and when I choose to ccheck installation media, something very similar happens. (I’m using another partition with windows right now)
  4. I burned in three different DVD’s. So, I don’t think the DVD has to do with this.
  5. Idem 3. Can’t check any media.

Any other questions ? Or sugestions ?

#4

Down to around the text that you show under (3), it looks normal.

Up until this time, the reading of the DVD is being handled by the BIOS. You have reached the stage where there is a switchover to directly accessing the devices (such as DVD) via the kernel.

Apparently that switchover did not go very well. It probably has something to do with your hardware.

Is this, by any chance, an external DVD drive that is plugged into a USB port?

#5

I have only 1 cd/dvd drive in my computer plugged to the motherboad.

#6

On 07/04/2012 06:46 PM, agunet74 wrote:
> I have only 1 cd/dvd drive in my computer plugged to the motherboad.

you have not answered Henk’s very important questions:

  1. did you download the 32 or 64 bit DVD?

  2. did you md5 or sha1 check the downloaded iso prior to burning the
    install disk? (if you don’t understand the question or know how to do
    the check, then say so.)

  3. once the disk was burned and you booted from it, did you do this
    http://tinyurl.com/3qde66h before the failed install attempt? (if not,
    please, boot from the install media, do it now and report results–any
    error is too many!)

there is no path forward without your answers to those
questions…because if your install disk is corrupted it is most
likely the cause of your problems…

–
dd

#7

I had issues with my desktop PC as well. i am a complete newbie but maybe my experience in installation issues helps a bit. In the end I tried to select text mode in the installation start screen by pressing F2. Itsquite simple but when it comes to seleceting software packages which are not default. It shows you on a bit more high level where the installation stops. in my case it showed:

*Actions peformed:
Install symlinks in /lib/mkinitrd/setup
Install symlinks in /libmkinitrd/boot

Installing kernel-desktop-3.1.0-1.2.1.x86_64.rpm (installed size 144.00 MB.*

If during the check installation media issues pop up I would not necessarily proceed with the installation. If the check doesn’t work already then its likely that it doesn’t work with your software and / or hardware config. The check should look as follows:

LINK

Hope that helps

#8

sorry, here the link:

SUSE Paste

#9

Peter1Pan I don’t think your issue is the same as the OP (Original Poster) you should start a new thread

#10
  1. I download 64 bits DVD and 32 bits (I have 2 computers)
  2. Both disks (32 and 64 bits ) were md5 checked. 32 bits also, were installed in another computer. I try to install the 32 bits version here but is the same problem as the 64 bits: “Suse does not recognize the cd-rom”.
  3. I didn’t do it. I’ll try and I’ll show the results.

Thank so mucho for your feedback, and forgive me if I don’t understand something on the first sight.

#11

What I did was:

  1. Boot from the cd (Suse 64 bits)
  2. choose source HTTP instead of DVD: and write the url you give me: http://tinyurl.com/3qde66h
    The install begins normal, but was “almost” the same result:

Loading basic drivers
If a driver is not working for you try brokenmodules=driver_name
Intel IDE interface
drivers pata_generic pata_acpi
loading ata_generic
Intel IDE interface
drivers pata_generic pata_acpi
Activating usb devices
Attansic Ethernet controller
drivers atcl1*
Sending DHCP request to eth0…

[FONT=arial]The “Sending DHCP” line was new, but after that a blue screen, with red window appears, and say:

“Could not find the opensuse repository”
“Activating manual setup program”

Then again (all in text, no graphics)

Select language
Select a keyboard map
And a window:

with 4 options:

  • Start installation
  • Settings
  • Expert
  • Exit or reboot

I always choose exit or reboot, because I don’t know what to do from there.

Any other suggestions how can I run the url ? maybe from windows ? (I have windows in another partition)

regards,

[/FONT]

#12

P.S.: Tomorrow I will check md5 again in another computer.
In this computer I can’t bot from the cd and choose “Check installation media”, simply the installation does not reach that program, on this machine.
Let’s see tomorrow, maybe it is the md5. let see. I can´t check it in this computer.

#13

On 2012-07-05 01:56, agunet74 wrote:

> 1. Boot from the cd (Suse 64 bits)
> 2. choose source HTTP instead of DVD: and write the url you give me:
> http://tinyurl.com/3qde66h
> The install begins normal, but was “almost” the same result:
>
> Loading basic drivers
> If a driver is not working for you try brokenmodules=driver_name
> Intel IDE interface
> drivers pata_generic pata_acpi
> loading ata_generic
> Intel IDE interface
> drivers pata_generic pata_acpi
> Activating usb devices
> Attansic Ethernet controller
> drivers atcl1*
> Sending DHCP request to eth0…
>
> The “Sending DHCP” line was new, but after that a blue
> screen, with red window appears, and say:
>
> “Could not find the opensuse repository”
> “Activating manual setup program”

This means that the URL was wrong, or that internet is not fully activated.

–
Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

#14

On 2012-07-05 01:26, agunet74 wrote:

> 1. I download 64 bits DVD and 32 bits (I have 2 computers)
> 2. Both disks (32 and 64 bits ) were md5 checked. 32 bits also, were
> installed in another computer. I try to install the 32 bits version
> here but is the same problem as the 64 bits: “Suse does not recognize
> the cd-rom”.

Yes, that’s the problem: for some reason Linux does not read your DVD. Some
have managed to pass this point by manually mounting the DVD.

–
Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

#15

On 07/05/2012 01:56 AM, agunet74 wrote:
>
> What I did was:
>
> 1. Boot from the cd (Suse 64 bits)
> 2. choose source HTTP instead of DVD:

i do not understand that line! where and how are you choosing the source
as HTTP instead of DVD?

i have never seen anything like that.

i wonder if you have noticed or looked at any of the information
available to help you have a smooth install?

look just below the big “Download DVD” button on the 12.1 download page
http://software.opensuse.org/121/en and you will see a link named
“openSUSE startup guide”, if you click it you land here:

http://doc.opensuse.org/documentation/html/openSUSE/opensuse-startup/art.osuse.installquick.html

where you will find pictures of the screens seen during a normal install
process…those are what you should expect to see!!

the very first things you will see on your screen will only last a
very few seconds…be a few words usually white letters on black
background and maybe the name of your computer maker–then you should
see the green screen very much like the first screen shot in that
tutorial…look at it…

there are NO instructions in that tutorial saying to press F4, so do NOT
touch F4, or any of the other F keys unless you have reason to! (good
reasons are few [1] the default install does not go smoothly and someone
here tells you to press one of those buttons, [2] curiosity.

now, curiosity is great, but it won’t make your install go
smoother–unless you have problems with the default install.

that is, the install should go smoothly without you doing anything
other than FIRST selecting “Check Installation Media” with the down
arrow key, and then pressing the computer’s Enter button

if the install media checks out ok then boot again and select
“Installation” after you have looked at all the other pictures in
the tutorial and read the info so you have an idea of what you are doing
as you proceed…

installation of an operating system is far different than opening a
sealed box with a new machine and just plugging it in.

and, i would also encourage you to review the very wise and detailed
information, instructions and tips contained in:

http://forums.opensuse.org/english/get-technical-help-here/how-faq-forums/new-user-how-faq-read-only/424611-new-users-opensuse-pre-install-general-please-read.html

and

http://forums.opensuse.org/english/get-technical-help-here/how-faq-forums/new-user-how-faq-read-only/467087-new-users-opensuse-12-1-pre-installation-please-read.html

> and write the url you give me:
> http://tinyurl.com/3qde66h

no! that url was a picture similar to the first one in the tutorial
named “Chapter 1. Installation Quick Start” above…it is NOT a source
for software.

> The install begins normal, but was “almost” the same result:

no, if you are not seeing a progression of screens like the ones in the
installation tutorial you are NOT having a “normal” install…

> I always choose exit or reboot, because I don’t know what to do from
> there.

actually, it seems you didn’t know how to get to where you were…

BUT the good news is: You can correct that knowledge deficit…but, it
will take a little reading and understanding…

NOW lets back up a little…more than once you have stated that you
md5sum checked “the disk”…that is NOT what we wanted you to do…in
fact, i have no idea how to do such a check…

instead you need to do is md5sum check the downloaded .iso file!

look just below the big “Download DVD” button, and then down below the
“openSUSE startup guide” and then you will see a section with the title
“Need help?” and the first link in that section is “Download
Help”…click it and you will see a LOT of really helpful
information…including exactly how to check iso files (using either a
Windows or Linux computer, as well as using either md5sum or sha1sum
methods)

the only way to know if you have a full, complete and correct iso is to
perform one of those checks, without errors…any error is too much
and you must repair the iso prior to burning a disk (otherwise you
just waste a disk burning garbage to it!)

how do you repair the iso? look on that page and you will learn how.

> Any other suggestions how can I run the url ? maybe from windows ? (I
> have windows in another partition)

you don’t run any urls to install openSUSE…

so, gather up your courage and patience and do a little reading, and iso
checking, and install disk checking and THEN attempt an install from a
known good disk without pressing F1, F2, F3, F4, F5 or F6…

now, that may not be successful–you may run into a problem (which you
will instantly recognize if suddenly you see screens which are NOT like
the ones in the installation tutorial which you are very familiar with!)

if you have a problem, write down what you see (or take a photo of it)
and tell us about it here…maybe we tell you to press F5, or . . .

learning is fun…Have a lot of fun!

–
dd

#16

That’s right carlos. I could check that url in windows, anyway-

Thanks

#17

On 2012-07-05 07:56, dd@home.dk wrote:
> On 07/05/2012 01:56 AM, agunet74 wrote:
>>
>> What I did was:
>>
>> 1. Boot from the cd (Suse 64 bits)
>> 2. choose source HTTP instead of DVD:
>
> i do not understand that line! where and how are you choosing the source as
> HTTP instead of DVD?
>
> i have never seen anything like that.

That’s a network install :slight_smile:

It is a possible way to install if the DVD fails to read; I used it once or
twice, local source. Time ago, you had to give the IP of the server and
directory, not name, because the system had no name resolution. I don’t
know about the current version, but the software is complaining that the
repo is not in that URL. He can try one directory up or down.

However, by no means can the URL be the one he says:


http://tinyurl.com/3qde66h

which is a slideshow of caf4926, not the download site!

–
Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

#18

dd:

I understood some thing wrong. 1.

I though I have to enter the url from the installation, not seems from here. Now, that is clear.

look just below the big “Download DVD” button on the 12.1 download page
software.opensuse.org: Download openSUSE 12.1 and you will see a link named
“openSUSE startup guide”, if you click it you land here:

http://doc.opensuse.org/documentatio…tallquick.html

where you will find pictures of the screens seen during a normal install
process…those are what you should expect to see!!

I know I should expect to see that. I wsaw that in another computer, but not here. :frowning:

I checked md5 sum lot of disks since suse 9.3. I know how to do it ! Even in yast with the system running or in the installlation shoosing the “check installation media” option.

I always (except sometimes) run the installation without pressing any F1, F2, etc key

I don’t know what can else can I do. But this error is an opensuse error, not the way I install or my machine.

I’ll try different things.

see you

#19

On 07/05/2012 02:46 PM, agunet74 wrote:
> I don’t know what can else can I do. But this error is an opensuse
> error, not the way I install or my machine.

ok…i will assume you did both: checked the iso prior to burning, and
self-checked the disk prior to beginning the install…

that is the first step in solving your problem.

second step: lets learn if the problem is that openSUSE does not like
your graphics set…to do that type this single word into the boot
options, then press enter:


nomodeset

if you can then get through the install someone can help you with the
next step…

if not, i don’t know what to do next…probably make a openSUSE 12.1
Live CD of the desktop environment you want to use and just boot from
it…does it run??

if not you have hardware which is not supported by 12.1 (even if it was
with 9.3), or something wrong in the BIOS, or or or or ???

btw: when you run the install disk self test, what does it say at the
end of the test, exactly?

–
dd

#20

I don’t knwo where I have to write that nomodeset command. It is not a linux command… so I am cnfised with that.

I tried with the Live CD, but in some point stack the installation, and the “Make sure that cd number 1 is in yuor drive” is displayed.

But yesterday I googled “Make sure that cd number 1 is in yuor drive” and I found in a opensuse forum that they solved by setting the sata mode from Ide to AHCI. The bad new is that I don’t know how to do that. :frowning:

I post this error on buzilla, a month ago, but it doesn’t seeems to advance.

I don’t want to give up, but I’ll try the bios settings. (Although I haev to study my motherboard (ASROCK))

regards

P.S. What is a disk self test ? Where I can ge one ?