Cannot install Canon MG2550 printer in Leap-16 KDE

I hope somebody can help me installing a Canon MG2550 printer in Leap 16 KDE. System Settings : Printers does see the printer, it calls it : Canon MG 2500 series . “Select recommended driver” is checked, but Canon is not in the list. hwinfo --printer does give information about the printer.

Did you install the drivers?

https://www.canon-europe.com/support/consumer/products/printers/pixma/mg-series/pixma-mg2550.html?type=drivers&language=EN&os=Linux%20(64-bit)

The drivers for your printer are avalaible here

https://www.canon.fr/support/consumer/products/printers/pixma/mg-series/pixma-mg2550.html?type=drivers&os=Linux%20(64-bit)

Just download in your local repository.

As others have said, install the vendor drivers. There is dedicated scanner software for this device as well.

I have downloaded the drivers as well as the drivers for ScanGear. But how do I install the drivers ? The files are rpm files.

Unpack the archive. Navigate to the “packages” directory.

sudo zypper in cnijfilter-mg2500series-4.00-1.x86_64.rpm cnijfilter-common-4.00-1.x86_64.rpm

You must ignore the warning regarding missing package signing key.

Adapt the package names accordingly for the scanner drivers.

1 Like

Thank you very much for this information and your quick response.

I’m sorry I have to tell you I was not able to install the drivers. It says :
Failed dependencies:
gtk2 is needed by cnijfilter-mg2500series-4.00-1.x86_64
gtk2 is needed by scangearmp-common-2.20-1.x86_64

Do NOT use the install.sh file!

Use the command which i provided above. By using zypper, all needed dependencies are installed automatically (when available). I tested the above command in a Leap 16 VB environment. The drivers install just fine.

test@leaptest:~/Downloads/cnijfilter-mg2500series-4.00-1-rpm/packages> LANG=C sudo zypper in cnijfilter-mg2500series-4.00-1.x86_64.rpm cnijfilter-common-4.00-1.x86_64.rpm
Refreshing service 'openSUSE'.
Loading repository data...
Reading installed packages...
Resolving package dependencies...

The following 2 recommended packages were automatically selected:
  gtk2-branding-openSUSE gtk2-data

The following 13 NEW packages are going to be installed:
  cnijfilter-common cnijfilter-mg2500series gtk2-branding-openSUSE gtk2-data gtk2-lang gtk2-metatheme-adwaita gtk2-metatheme-breeze6 gtk2-theming-engine-adwaita gtk2-tools libcanberra-gtk0 libcanberra-gtk2-module
  libgtk-2_0-0 libqt5-qtstyleplugins-platformtheme-gtk2

13 new packages to install.

Package download size:     6.1 MiB

Package install size change:
              |      25.5 MiB  required by packages that will be installed
    25.5 MiB  |  -      0 B    released by packages that will be removed

Backend:  classic_rpmtrans
Continue? [y/n/v/...? shows all options] (y): 
Preloading: gtk2-metatheme-breeze6-6.4.2-bp160.1.2.noarch.rpm [done]
Preloading: gtk2-theming-engine-adwaita-3.28-160000.2.2.x86_64.rpm [done]
Preloading: gtk2-branding-openSUSE-15.0-lp160.4.1.noarch.rpm [done]
Preloading: gtk2-tools-2.24.33-160000.2.2.x86_64.rpm [done]
Preloading: libcanberra-gtk0-0.30+2-160000.2.2.x86_64.rpm [done]
Preloading: gtk2-metatheme-adwaita-3.28-160000.2.2.noarch.rpm [done]
Preloading: libqt5-qtstyleplugins-platformtheme-gtk2-5.0.0+git20170311-bp160.1.13.x86_64.rpm [done]
Preloading: libcanberra-gtk2-module-0.30+2-160000.2.2.x86_64.rpm [done]
Preloading: gtk2-data-2.24.33-160000.2.2.noarch.rpm [done]
Preloading: gtk2-lang-2.24.33-160000.2.2.noarch.rpm [done]
Preloading: libgtk-2_0-0-2.24.33-160000.2.2.x86_64.rpm [done]
Preload finished. [success (4.8 MiB/s) ] .................................................................................................................................................................................[done]
Retrieving: gtk2-data-2.24.33-160000.2.2.noarch (repo-oss (16.0))                                                                                                                                          (1/13), 128.4 KiB    
Retrieving: gtk2-metatheme-breeze6-6.4.2-bp160.1.2.noarch (repo-oss (16.0))                                                                                                                                (2/13),  24.1 KiB    
Retrieving: gtk2-tools-2.24.33-160000.2.2.x86_64 (repo-oss (16.0))                                                                                                                                         (3/13), 132.5 KiB    
Retrieving: libgtk-2_0-0-2.24.33-160000.2.2.x86_64 (repo-oss (16.0))                                                                                                                                       (4/13),   2.2 MiB    
Retrieving: gtk2-theming-engine-adwaita-3.28-160000.2.2.x86_64 (repo-oss (16.0))                                                                                                                           (5/13),  39.8 KiB    
Retrieving: gtk2-metatheme-adwaita-3.28-160000.2.2.noarch (repo-oss (16.0))                                                                                                                                (6/13), 135.2 KiB    
Retrieving: gtk2-branding-openSUSE-15.0-lp160.4.1.noarch (repo-oss (16.0))                                                                                                                                 (7/13),  12.0 KiB    
Retrieving: libqt5-qtstyleplugins-platformtheme-gtk2-5.0.0+git20170311-bp160.1.13.x86_64 (repo-oss (16.0))                                                                                                 (8/13), 173.2 KiB    
Retrieving: libcanberra-gtk0-0.30+2-160000.2.2.x86_64 (repo-oss (16.0))                                                                                                                                    (9/13),  27.0 KiB    
Retrieving: gtk2-lang-2.24.33-160000.2.2.noarch (repo-oss (16.0))                                                                                                                                         (10/13),   2.5 MiB    
Retrieving: libcanberra-gtk2-module-0.30+2-160000.2.2.x86_64 (repo-oss (16.0))                                                                                                                            (11/13),  28.9 KiB    
Retrieving: cnijfilter-common-4.00-1.x86_64 (Plain RPM files cache)                                                                                                                                       (12/13), 210.2 KiB    
cnijfilter-common-4.00-1.x86_64.rpm:
    Package header is not signed!

cnijfilter-common-4.00-1.x86_64 (Plain RPM files cache): Signature verification failed [6-File is unsigned]
Abort, retry, ignore? [a/r/i] (a): i
Retrieving: cnijfilter-mg2500series-4.00-1.x86_64 (Plain RPM files cache)                                                                                                                                 (13/13), 570.9 KiB    
cnijfilter-mg2500series-4.00-1.x86_64.rpm:
    Package header is not signed!

cnijfilter-mg2500series-4.00-1.x86_64 (Plain RPM files cache): Signature verification failed [6-File is unsigned]
Abort, retry, ignore? [a/r/i] (a): i

Checking for file conflicts: .............................................................................................................................................................................................[done]
( 1/13) Installing: gtk2-data-2.24.33-160000.2.2.noarch ..................................................................................................................................................................[done]
( 2/13) Installing: gtk2-metatheme-breeze6-6.4.2-bp160.1.2.noarch ........................................................................................................................................................[done]
( 3/13) Installing: gtk2-tools-2.24.33-160000.2.2.x86_64 .................................................................................................................................................................[done]
( 4/13) Installing: libgtk-2_0-0-2.24.33-160000.2.2.x86_64 ...............................................................................................................................................................[done]
( 5/13) Installing: gtk2-theming-engine-adwaita-3.28-160000.2.2.x86_64 ...................................................................................................................................................[done]
( 6/13) Installing: gtk2-metatheme-adwaita-3.28-160000.2.2.noarch ........................................................................................................................................................[done]
( 7/13) Installing: gtk2-branding-openSUSE-15.0-lp160.4.1.noarch .........................................................................................................................................................[done]
( 8/13) Installing: libqt5-qtstyleplugins-platformtheme-gtk2-5.0.0+git20170311-bp160.1.13.x86_64 .........................................................................................................................[done]
( 9/13) Installing: libcanberra-gtk0-0.30+2-160000.2.2.x86_64 ............................................................................................................................................................[done]
(10/13) Installing: gtk2-lang-2.24.33-160000.2.2.noarch ..................................................................................................................................................................[done]
(11/13) Installing: libcanberra-gtk2-module-0.30+2-160000.2.2.x86_64 .....................................................................................................................................................[done]
(12/13) Installing: cnijfilter-common-4.00-1.x86_64 ......................................................................................................................................................................[done]
(13/13) Installing: cnijfilter-mg2500series-4.00-1.x86_64 ................................................................................................................................................................[done]
Running post-transaction scripts .........................................................................................................................................................................................[done]
test@leaptest:~/Downloads/cnijfilter-mg2500series-4.00-1-rpm/packages> 

I have installed the drivers for the printer. The printer works. But unfortunately I was not able to install the ScanGear common drivers for the scan function. It seems not able to find a package that should deliver ‘libpangox-1.0.so.0()(64bit)’

But the printer scans nevertheless. Thank you very much for all your effort !

That is good to know. I guess it is supported by SANE in any case.

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