Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 1c7a:0603 LighTuning Technology Inc.
Bus 001 Device 003: ID 8087:0a2b Intel Corp.
Bus 001 Device 002: ID 04f2:b59e Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Yast only sees an Intel sound card which I guess is for the HDMI display.
I cannot remove the Intel sound card it won’t disappear.
I tried to add a sound card and there are no Realtek or HD Audio ones listed.
Well, Ubuntu 17.04 has a MUCH newer kernel - which also likely means a newer audio driver.
I am not familiar with the XFCE desktop - does that mean pulse audio is not enabled ?
I appreciate you providing various output - but I confess I am not smart enough to understand why those would help me understand your audio problem. I do see its a realtek but what is one to do with that ? The “Audio device: Intel Corporation Device a171 (rev 31)” is not something I can interpet.
There is a better way to get excellent audio diagnostic information.
Please could you run in an xterm, as a regular user, with PC connected to the internet, the following command (which runs a diagnostic script and uploads output to a shared place on internet) :
/usr/sbin/alsa-info.sh
select the SHARE/UPLOAD option when prompted. Let the script run to completion. When it is complete it will have in the xterm the URL/address where the script’s configuration check (upload) was placed. Please post that URL/address here so we can look at that and try to make a judgment call as to your audio problem.
Hopefully its not the kernel (for openSUSE-42.3 has a 4.4.87 kernel as opposed to the much newer Ubuntu-17.04 v 4.10 kernel).
From this I deduce you are trying to use analog audio ?
Maybe it is supposed to be an Intel (for HDMI).
Lets start by checking the diagnostic script.
Note there is planned work tomorrow which may disrupt the forum for a while.
I recommend following oldcpu’s advice first and foremost, …but if it does turn out to be down to the kernel version in use, then you might try upgrading to the current stable kernel…
zypper ar -f http://download.opensuse.org/repositories/Kernel:/stable/standard/ kernel
zypper ref
zypper dup -r kernel
then reboot and see if you then have working sound.
Ok thanks. I note only one instance of the "snd_hda_intel " sound module loaded where HDMI and analog audio share the same sound module. I note pulse audio is running.
The mixer setup is not good , and I recommend you focus your attention there initially. Note this from the script:
!!Amixer output
!!-------------
**
!!-------Mixer controls for card 0 [PCH]**
Card hw:0 'PCH'/'HDA Intel PCH at 0xdf420000 irq 138'
Mixer name : **'Realtek ALC269VC'**
...
**Simple mixer control 'Master',0**
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 87
Mono: Playback 87 [100%] [0.00dB] **[off]**
.....**
Simple mixer control 'Speaker',0**
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 87 [100%] [0.00dB] **[off]**
Front Right: Playback 87 [100%] [0.00dB] **[off]**
Both the ‘master’ and the ‘Speaker’ outputs are “off” which is guaranteed to block sound. Please unmute those and switch them to ON. If you need help knowing how to do that please ask.
Further there are also some entries in the dmesg that suggest there may be other problems:
15.136122] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to polling mode: last cmd=0x208f8100
16.144111] snd_hda_intel 0000:00:1f.3: No response from codec, disabling MSI: last cmd=0x208f8100
17.152208] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to single_cmd mode: last cmd=0x208f8100
17.152338] azx_single_wait_for_response: 102 callbacks suppressed
17.162287] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f0d00. -5
but lets first fix the mixer settings and then see where we may be.
I cannot shutdown on the 4.13 Kernel, which is outside the scope of this thread. I got Yast2 to get grub to boot the previous kernel. I still have sound and can shutdown cleanly.
Here is the current alsa-info as running at this time.
I cannot shutdown on the 4.13 Kernel, which is outside the scope of this thread. I got Yast2 to get grub to boot the previous kernel. I still have sound and can shutdown cleanly.
Are you saying that even when using the older Leap kernel you still have sound? Perhaps using the newer kernel-firmware was the answer here. The stable kernel repo currently has kernel-firmware-20170906-35.1 available, while the Leap 42.3 OSS repo has 20170530-9.1.
Thanks. The above actually appears to be your Ubuntu boot with its 4.10 kernel.
That’s your openSUSE with the older 4.4.87 kernel.
Anyway, not showing the 4.13 kernel is a mute point as you now have this working - which (pardon the pun) is not ‘mute’. Congratulations!
I’m happy to read sound works now. Kudo’s to deano_ferrari for suggesting the updated kernel.
That’s always an annoyance. You could try opening an xterm and with root permissions type: ‘shutdown -h now’ and see if that works to shutdown. But as you note that is outside the scope of this thread.
I confess as a moderator, I don’t know how to do that with out breaking the NNTP threads which use the title to order their posts.
I think we do close a thread after some period of time (preventing posts in such) but I believe we wait some TBD period of time before doing such.
.
Congratulations!