cannot connect acer liquid glow e330 MTP protocol

pier_andreit · November 11, 2012, 7:26pm

on suse tumbleweed (and 12.2 too) with kde 4.9.3 kio-mtp libmtp and libmtp-tools and libmtpfs installed.
If I connect my acer liquid glow e330 a popuo raise from device notifier, if I click on it an advice appear "the mtp protocol unaspectately died "
in the open dolphin window appear a “portable media player” icon, if I click on it someting open at this address in the bar:
mtp:udi=/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/
but after some minutes nothing opens and appear an error like this:
“The process for the mtp protocol died unexpectedly.”
and the address in the bar change in:
mtp:/E330/

I read this thread and this,
I inserted the acer and dmesg gave this:

 7219.283450] usb 2-1.1: new high-speed USB device number 6 using ehci_hcd
 7219.369952] usb 2-1.1: New USB device found, idVendor=0502, idProduct=339f
 7219.369959] usb 2-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=4
 7219.369964] usb 2-1.1: Product: E330
 7219.369969] usb 2-1.1: Manufacturer: Acer
 7219.369994] usb 2-1.1: SerialNumber: BK26R00075

so I added a rule in /lib/udev/rules.d/51-android.rules

# For acer E330
SUBSYSTEM=="usb", ATTRS{idVendor}=="0502", ATTRS{idProduct}=="339f", SYMLINK+="libmtp-%k", MODE="0666", GROUP="users"

before the last line

RUN+="udev-acl --action=$env{action} --device=$env{DEVNAME}"

I installed jmtpfs , rebooted, but the problem persist.
if I run

pla@pla-tumbleweed:~> jmtpfs
Device 0 (VID=0502 and PID=339f) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
ignoring usb_claim_interface = -6ignoring usb_claim_interface = -5PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
LIBMTP libusb: Attempt to reset device
inep: usb_get_endpoint_status(): Device or resource busy
outep: usb_get_endpoint_status(): Device or resource busy
usb_clear_halt() on IN endpoint: Device or resource busy
usb_clear_halt() on OUT endpoint: Device or resource busy
usb_clear_halt() on INTERRUPT endpoint: Device or resource busy
ignoring usb_claim_interface = -6ignoring usb_claim_interface = -5LIBMTP PANIC: failed to open session on second attempt
terminate called after throwing an instance of 'MtpErrorCantOpenDevice'
  what():  Can't open device
Aborted

this is the result.

is there any way to solve??
thnx, ciao pla:-)

malcolmlewis · November 11, 2012, 7:58pm

On Sun 11 Nov 2012 06:36:03 PM CST, pier andreit wrote:

on suse tumbleweed (and 12.2 too) with kde 4.9.3 kio-mtp libmtp and
libmtp-tools and libmtpfs installed.
If I connect my acer liquid glow e330 a popuo raise from device
notifier, if I click on it an advice appear "the mtp protocol
unaspectately died "
in the open dolphin window appear a “portable media player” icon, if I
click on it someting open at this address in the bar:
mtp:udi=/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/
but after some minutes nothing opens and appear an error like this:
“The process for the mtp protocol died unexpectedly.”
and the address in the bar change in:
mtp:/E330/

I read this ‘thread’ (http://tinyurl.com/apvcfb5) and ‘this’
apvcfb5 ->
http://forums.opensuse.org/opensuseforums/english/get-technical-help-here/hardware/480191-usb-mtp-unable-connect-kindle-fire-hd.html
(http://tinyurl.com/9ocqqnt), 9ocqqnt ->
http://forums.opensuse.org/english/get-technical-help-here/hardware/478602-cannot-connect-samsung-galaxy-s3-android-4-via-usb-cable-6.html
I inserted the acer and dmesg gave this:

Code:

7219.283450] usb 2-1.1: new high-speed USB device number 6 using
ehci_hcd 7219.369952] usb 2-1.1: New USB device found, idVendor=0502,
idProduct=339f 7219.369959] usb 2-1.1: New USB device strings: Mfr=2,
Product=3, SerialNumber=4 7219.369964] usb 2-1.1: Product: E330
7219.369969] usb 2-1.1: Manufacturer: Acer
7219.369994] usb 2-1.1: SerialNumber: BK26R00075

so I added a rule in /lib/udev/rules.d/51-android.rules

Code:

For acer E330

SUBSYSTEM==“usb”, ATTRS{idVendor}==“0502”, ATTRS{idProduct}==“339f”,
SYMLINK+=“libmtp-%k”, MODE=“0666”, GROUP=“users” --------------------

before the last line
Code:

RUN+=“udev-acl --action=$env{action} --device=$env{DEVNAME}”

I installed jmtpfs , rebooted, but the problem persist.
if I run

Code:

pla@pla-tumbleweed:~> jmtpfs
Device 0 (VID=0502 and PID=339f) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp
development team ignoring usb_claim_interface = -6ignoring
usb_claim_interface = -5PTP_ERROR_IO: failed to open session, trying
again after resetting USB interface LIBMTP libusb: Attempt to reset
device inep: usb_get_endpoint_status(): Device or resource busy outep:
usb_get_endpoint_status(): Device or resource busy usb_clear_halt() on
IN endpoint: Device or resource busy usb_clear_halt() on OUT endpoint:
Device or resource busy usb_clear_halt() on INTERRUPT endpoint: Device
or resource busy ignoring usb_claim_interface = -6ignoring
usb_claim_interface = -5LIBMTP PANIC: failed to open session on second
attempt terminate called after throwing an instance of
‘MtpErrorCantOpenDevice’ what(): Can’t open device Aborted

this is the result.

is there any way to solve??
thnx, ciao pla:-)

Hi
I would guess it’s not there yet, hence the report request;


Device 0 (VID=0502 and PID=339f) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team

Is there a phone setting to change the storage mode? Also does running
the command usb_modeswitch as root user change anything?

–
Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 12.2 (x86_64) Kernel 3.4.11-2.16-desktop
up 1 day 15:15, 3 users, load average: 0.15, 0.09, 0.07
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

pier_andreit · November 11, 2012, 8:39pm

Hi :-), is your :home where I installed jmtpfs from??

malcolmlewis:

Hi
I would guess it’s not there yet, hence the report request;
Device 0 (VID=0502 and PID=339f) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team

my /lib/udev/rules.d/51-android.rules is this

# Android devices - UDEV Rule

# For ASUS Transformer TF101
SUBSYSTEM=="usb", ATTRS{idVendor}=="0b05", ATTRS{idProduct}=="4e0f", SYMLINK+="libmtp-%k", MODE="0666", GROUP="users"
# For Samsung GT
SUBSYSTEM=="usb", ATTRS{idVendor}=="04e8", ATTRS{idProduct}=="6860", SYMLINK+="libmtp-%k", MODE="0666", GROUP="users"
# For acer E330
SUBSYSTEM=="usb", ATTRS{idVendor}=="0502", ATTRS{idProduct}=="339f", SYMLINK+="libmtp-%k", MODE="0666", GROUP="users"
RUN+="udev-acl --action=$env{action} --device=$env{DEVNAME}"

yes, and it is in MTP mode, the other is CAMERA mode PTP, if I try to open with filemanager dolphin from device notifier (in dolphin don’t appear any icon for camera) the result is an error “bad parameters”, if I try to open with gwenview I can see photos.

this:

pla-tumbleweed:/home/pla # usb_modeswitch -v 0502 -p 339f

Looking for default devices ...
 No devices in default mode found. Nothing to do. Bye.

after this if I insert the usb, anything change (also as root dolphin), and also jmtpfs give the same result as before

thnx, ciao :-), pier

malcolmlewis · November 11, 2012, 9:00pm

On Sun 11 Nov 2012 07:46:02 PM CST, pier andreit wrote:

Hi :-), is your :home where I installed jmtpfs from??
malcolmlewis;2503120 Wrote:
> Hi
> I would guess it’s not there yet, hence the report request;
> >
Code:

> >
> Device 0 (VID=0502 and PID=339f) is UNKNOWN.
> Please report this VID/PID and the device model to the libmtp
development team >

> >

my /lib/udev/rules.d/51-android.rules is this

Code:

Android devices - UDEV Rule

For ASUS Transformer TF101

SUBSYSTEM==“usb”, ATTRS{idVendor}==“0b05”, ATTRS{idProduct}==“4e0f”,
SYMLINK+=“libmtp-%k”, MODE=“0666”, GROUP=“users” # For Samsung GT
SUBSYSTEM==“usb”, ATTRS{idVendor}==“04e8”, ATTRS{idProduct}==“6860”,
SYMLINK+=“libmtp-%k”, MODE=“0666”, GROUP=“users” # For acer E330
SUBSYSTEM==“usb”, ATTRS{idVendor}==“0502”, ATTRS{idProduct}==“339f”,
SYMLINK+=“libmtp-%k”, MODE=“0666”, GROUP=“users” RUN+=“udev-acl
–action=$env{action} --device=$env{DEVNAME}”

malcolmlewis;2503120 Wrote:
> Is there a phone setting to change the storage mode? yes, and it is
> in MTP mode, the other is CAMERA mode PTP, if I try to
open with filemanager dolphin from device notifier (in dolphin don’t
appear any icon for camera) the result is an error “bad parameters”, if
I try to open with gwenview I can see photos.
malcolmlewis;2503120 Wrote:
> Also does running the command usb_modeswitch as root user change
> anything?this:

Code:

pla-tumbleweed:/home/pla # usb_modeswitch -v 0502 -p 339f

Looking for default devices …
No devices in default mode found. Nothing to do. Bye.

after this if I insert the usb, anything change (also as root dolphin),
and also jmtpfs give the same result as before

thnx, ciao :-), pier

Hi
Yes, it’s my repo you installed jmtpfs from

I would suggest jumping on the libmtp forum or if they have an IRC
channel there and see if they have an idea on how to add your device,
if they can provide advice, patch or later version to build I can sort
that out.

–
Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 12.2 (x86_64) Kernel 3.4.11-2.16-desktop
up 1 day 16:18, 3 users, load average: 0.13, 0.16, 0.14
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

pier_andreit · November 18, 2012, 3:31pm

I installed the 1.1.5 version of libmtp9 from here, it works now, only sdcard is visible, but, I don’t know why, only some files are detected and not all the files present in the directory…
thnx, ciao, P:-)

malcolmlewis · November 18, 2012, 3:55pm

On Sun 18 Nov 2012 02:36:01 PM CST, pier andreit wrote:

I installed the 1.1.5 version of libmtp9 ‘from here’
(http://download.opensuse.org/repositories/home:/TheBlackCat/), it works
now, only sdcard is visible, but, I don’t know why, only some files are
detected and not all the files present in the directory…
thnx, ciao, P:-)

Hi
Not sure (my Transformer is rooted). Have you looked at just using ssh
(sshdroid) or bluetooth to transfer files as an alternative method.

–
Cheers Malcolm °¿° (Linux Counter #276890)
openSUSE 12.2 (x86_64) Kernel 3.4.11-2.16-desktop
up 15:15, 3 users, load average: 0.07, 0.07, 0.08
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

pier_andreit · November 18, 2012, 4:53pm

yes, the problem is not transfer files, in one way or another I can do it, the problem is to tranfer files by usbcable, I tried ftpserver and it works perfectly, ssh not yet, but they need a network to work, bluetooth I tried and it works only from phone to pc, the sendfile bluetooth from pc to phone don’t works, and I also don’t like sendfle, I prefere browse files instead to send, but now the browse option is not present in BT, I suppose I have to wait when BTdevelopers will implemento mtp over BT…
thnx, ciao, P

pier_andreit · November 19, 2012, 4:55pm

It works, but it is terribly slow, 56kb in 4minutes… like water…byte by byte by your hand… or better by your ear…:-))

cannot connect acer liquid glow e330 MTP protocol

Code:

Code:

For acer E330

before the last line
Code:

RUN+=“udev-acl --action=$env{action} --device=$env{DEVNAME}”

Code:

Hi :-), is your :home where I installed jmtpfs from??
malcolmlewis;2503120 Wrote:
> Hi
> I would guess it’s not there yet, hence the report request;
> >
Code:

> >
> Device 0 (VID=0502 and PID=339f) is UNKNOWN.
> Please report this VID/PID and the device model to the libmtp
development team >

Code:

Android devices - UDEV Rule

For ASUS Transformer TF101

Code:

Looking for default devices …
No devices in default mode found. Nothing to do. Bye.

cannot connect acer liquid glow e330 MTP protocol

Code:

Code:

For acer E330

before the last line Code:

RUN+=“udev-acl --action=$env{action} --device=$env{DEVNAME}”

Code:

Hi :-), is your :home where I installed jmtpfs from?? malcolmlewis;2503120 Wrote: > Hi > I would guess it’s not there yet, hence the report request; > > Code:

> > > Device 0 (VID=0502 and PID=339f) is UNKNOWN. > Please report this VID/PID and the device model to the libmtp development team >

Code:

Android devices - UDEV Rule

For ASUS Transformer TF101

Code:

Looking for default devices … No devices in default mode found. Nothing to do. Bye.

before the last line
Code:

Hi :-), is your :home where I installed jmtpfs from??
malcolmlewis;2503120 Wrote:
> Hi
> I would guess it’s not there yet, hence the report request;
> >
Code:

> >
> Device 0 (VID=0502 and PID=339f) is UNKNOWN.
> Please report this VID/PID and the device model to the libmtp
development team >

Looking for default devices …
No devices in default mode found. Nothing to do. Bye.