Bug reporting in bugzilla

English Open Chat
#1

Well, there is Submitting Bug Reports - openSUSE
Even more clear https://bugzilla.novell.com/enter_bug.cgi?product=openSUSE+11.2&format=guided
It is redorecting to:
https://bugzilla.novell.com/ichainlogin.cgi?target=enter_bug.cgi?product%3DopenSUSE%2011.2%26format%3Dguided
Please confirm that your email address is valid by clicking here and following the instructions. If you have already done so, please log out and log back in.

(iChain.pm: message 3)

Then I’m logging out, logging into (guess what - Novell Customer Support). What’s then - service request, buy, train, call by phone, any order or anything else?

#2

The registration and login portal for Bugzilla is a Novell portal but once you have registered/logged in you should go straight to Bugzilla.

It’s a long time since I first registered but I’m sure you get an email to confirm your registration and to set up a password before you can log in for the first time.

#3

I logged in

Then I'm logging out, logging into (guess what - Novell Customer Support).

What’s now? Where to go, buy, call by phone, training, any other place?

#4

Hi
You need to regurgitate your original link;
https://bugzilla.novell.com/enter_bug.cgi?product=openSUSE+11.2&format=guided
Then login and you will be there.

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 2.6.27.37-0.1-default
up 2 days 19:48, 2 users, load average: 0.12, 0.13, 0.17
GPU GeForce 8600 GTS Silent - CUDA Driver Version: 190.18

#5

I’m there. What’s now? Buy, call by phone, training, any other solution?

#6

Hello,
Afer validating your access, you seem to get in the : Novell Customer Center, where you can adjust your profile info, and also get support for Enterprise solutions and OSes. Now you have access to a portion of Novell sites, including the bugzilla part.
Now, I think you may check again : Submitting Bug Reports - openSUSE for some additional info, especially for How to to report a bug (there are links for searching open bugs, submitting ones for the appropriate version, and using some web browser customization to make navigation clearer).
The homepage is : https://bugzilla.novell.com/index.cgi (and now you see that you are logged in with your novell account, validated as per previous step)
You may also want to check out OpenFATE, https://features.opensuse.org/
(more info on OpenFATE - openSUSE , for feature requests.)
cheers,

#7

That was the answer I was waiting for, but: I’m logging in, then entering this address in firefox https://bugzilla.novell.com/index.cgi and a message appears:
Please confirm that your email address is valid by clicking here and following the instructions. If you have already done so, please log out and log back in.

(iChain.pm: message 3)

Then log out, logging in, and everything repeating rotfl! kind of funny

#8

I did that myself just some minutes before and I think the page says as well that you can send or resend an activation email to your email address.
Then when you get this email from Novell, there is a link and an activation code to use, after that you should be up and running… and loged in with your account. If the account is not validated, I imagine you ll get this message again and again!
hope this helps…