Brother scanner not working after hardware upgrade.

English Hardware
#1

Hi

I have Brother MFC-235C and Brother DPC-7010 scanner/printer devices. After I upgraded my PC hardware the scanner stopped to work. Printer works as it should. When i go to YaST and open scanner section, it says something like: brother2 - no scanners supported by this driver. I tried this https://support.brother.com/g/s/id/linux/en/instruction_scn1c.html?c=pl&lang=pl&prod=mfc235c_eu_as&redirect=on and no effect.

I always install scanner and printer drivers form Brother website.

https://zapodaj.net/images/6f3113a87cb73.gif

#2

Please post:

lsusb

zypper se -si brscan

Please use code-tags (the small # in the bar) for them, not pictures.

#3 
lsusb

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f9:01d5 Brother Industries, Ltd MFC-235C
Bus 001 Device 002: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

zypper se -si brscan

Reading repository data...
Reading list of installed packages...

S  | Name       | Type    | Version  | Architecture | Repository       
---+-------------+--------+---------+--------------+--------------------
i+ | brscan-skey | package | 0.2.4-1 | x86_64       | (System packages)
i+ | brscan2     | package | 0.2.5-1 | x86_64       | (System packages)

I have polish UI, so I translated results to english.

#4

Easier to usr

LANG=C lsusb

and

LANG=C zypper se -si brscan

etc.

BTW it is also easier (at least for us, but I guess also for you) to simply copy/paste in one go: prompt and command line, output lines, next prompt line.

#5

There should be no need to configure your scanner via YaST. The installation of the Brother packages should be all that is required. Can you scan successfully with you favourite scanning application?

#6

Brother scanners can be hard to deal with: https://forums.opensuse.org/showthread.php/513925-Brother-scanner

#7

Post:

zypper se -si libusb
#8 

Loading repository data...
Reading installed packages...

S | Name         | Type    | Version          | Arch   | Repository               
--+--------------+---------+------------------+--------+--------------------------
i | libusb-1_0-0 | package | 1.0.21-lp150.1.8 | x86_64 | Main repository (OSS)
i | libusbmuxd4  | package | 1.0.10-lp150.3.6 | x86_64 | Main repository (OSS)
#9

I installed libusb-0.1-4, and system sees the scanner now. But when i scan something, it saves a file with a strange name (for example: brscan.658Xvq) and Gimp can’t open this file. There appears also a file with name *.pnm.

#10

Gimp can handle PNM images. Any issues with opening such an image? Also, the scanning application should be able to support other file formats if desired.

#11

Scanner sends data to the PC without scanning. PC receives an empty file.

#12

Do you install all Brother driver once more after Upgrade?

#13

I have reinstalled the OS after the upgrade.

#14

I asked about the drivers…

#15

I have installed drivers after the reinstallation of the OS, obviously.

#16

I use a program called Vuescan from www.hamrick.com, it is commercial but does have a free trial. It does support both Brother devices you mention. Could be worth seeing if it works for your scanners as a test. I have no connection with Vuescan other than a satisfied user for many years.

Stuart

#17

I use xsane for scanning and you can choose what file format you want on the scanned image.