Brother Scanner Issue

English Hardware
1

I upgraded to 15.2 and now it does not recognize my brother scanner.

Brother DCP-8085DN
Connected to network router

I installed the drivers manually and it seems they are properly installed


brsaneconfig3 -q | grep myScanner
0 myScanner           "DCP-8085DN"        I:192.168.1.113

however, if I open xsane, it does not recognize it. It used to work perfectly under 15.1.

Any suggestions?

2

Repaired the typo in your thread title.

3

Is there an uncommented ‘brother3’ driver entry in /etc/sane.d/dll.conf?

4

Yes. brother3 is uncommented

5

There are a couple of wiki pages (Gentoo and openSUSE) that suggest libusb-0_1-4 (libusb compatibility wrapper) library is required for some Brother scanner drivers even for networked devices…
https://wiki.gentoo.org/wiki/Brother_networked_printer/en#Scanner_not_detected
https://en.opensuse.org/SDB:Brother_How_to_setup_a_Networked_Printer_Scanner#Step_4:_Install_the_Scanner_Drivers_and_Check

I’m not sure why that is, but check what you have installed. Mine for reference

~> zypper se -si libusb
Loading repository data...
Reading installed packages...

S | Name               | Type    | Version            | Arch   | Repository
--+--------------------+---------+--------------------+--------+--------------------------
i | libusb-0_1-4       | package | 0.1.13-lp152.3.5   | x86_64 | openSUSE-Leap-15.2-Oss
i | libusb-1_0-0       | package | 1.0.21-lp152.4.3.1 | x86_64 | openSUSE:Leap:15.2:Update
i | libusb-1_0-0       | package | 1.0.21-lp152.4.3.1 | x86_64 | openSUSE:Leap:15.2:Update
i | libusb-1_0-0       | package | 1.0.21-lp152.4.3.1 | x86_64 | openSUSE-Leap-15.2-Update
i | libusb-1_0-0-32bit | package | 1.0.21-lp152.4.3.1 | x86_64 | openSUSE:Leap:15.2:Update
i | libusb-1_0-0-32bit | package | 1.0.21-lp152.4.3.1 | x86_64 | openSUSE:Leap:15.2:Update
i | libusb-1_0-0-32bit | package | 1.0.21-lp152.4.3.1 | x86_64 | openSUSE-Leap-15.2-Update
i | libusbmuxd4        | package | 1.0.10-lp152.5.5   | x86_64 | openSUSE-Leap-15.2-Oss
i | libusbmuxd4-32bit  | package | 1.0.10-lp152.5.5   | x86_64 | openSUSE-Leap-15.2-Oss
i | libusbredirhost1   | package | 0.7.1-lp152.3.6    | x86_64 | openSUSE-Leap-15.2-Oss
i | libusbredirparser1 | package | 0.7.1-lp152.3.6    | x86_64 | openSUSE-Leap-15.2-Oss
6

Also, is the scanner reported with

scanimage -L
7

I’m not any good at the high-tech analysis of this stuff, but I’ll add this if it is useful. For what it’s worth this has worked with my locally installed Brother HL-L2390DW.

I’m assuming you’ve first done the basic task of deleting the drivers, rebooting, and re-installing them?

8

Thank you!!! this fixed it!
I wonder why there was no error on dependencies when the drivers were installed.

9

Glad to read that was it!

I wonder why there was no error on dependencies when the drivers were installed.

The brscan* packages don’t include this dependency (but probably should).