Brother all in one printer problems wifi

English Network/Internet
1

I hope this is the correct place to ask this question
I’m new to Linux

Bought a Brother DCP j925dw all in one printer,
Down loaded the Linux Cups drivers from the brother site;- Brother Solutions Center : Brother Driver for Linux Distributions
so far I have managed to print and scan from OpenSuse 12.2 from the programs office, gimp, etc on the Linux box
I can’t Scan to the computer from the scanner (this works for the windows computers on the net work),
The wireless router shows the printer on 192.168.1.22
My guess is the OpenSuse firewall is blocking the relevant ports or I haven’t loaded the correct modules / server
I wonder if anyone can help with this issue
I am waiting for a reply from Brother on this issue (I suspect they will say it’s to do with the Linux firewall).
Thank you for your help
2

Best way to check if it’s a firewall issue, is to turn the firewall off, then try to scan.
Another thing: check Yast - Hardware - scanner

3

On 2/18/2013 4:06 PM, dkar0011 wrote:
>
> I hope this is the correct place to ask this question
> I’m new to Linux
>
> Bought a Brother DCP j925dw all in one printer,
> Down loaded the Linux Cups drivers from the brother site;- ‘Brother
> Solutions Center : Brother Driver for Linux Distributions’
> (http://tinyurl.com/yjwyjff)
> so far I have managed to print and scan from OpenSuse 12.2 from the
> programs office, gimp, etc on the Linux box
> I can’t Scan to the computer from the scanner (this works for the
> windows computers on the net work),
> The wireless router shows the printer on 192.168.1.22
> My guess is the OpenSuse firewall is blocking the relevant ports or I
> haven’t loaded the correct modules / server
> I wonder if anyone can help with this issue
> I am waiting for a reply from Brother on this issue (I suspect they
> will say it’s to do with the Linux firewall).
> Thank you for your help
>
>
dkar0011;

AS well as the CUPS driver, did you also get the brscan4 driver and
scan-key-tool from here:

http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/download_scn.html

The installation instructions indicate that you need UDP port 54925 open on the
firewall:

YaST > Security and Users > Firewall > Allowed Services > Advanced

–
P.V.
“We’re all in this together, I’m pulling for you” Red Green

4

I think an even better approach is to enable firewall logging of dropped packets and looking through the logs :slight_smile:

5

It is also useful to use the brsaneconfig command as mentioned in the install instructions:

**Step 5. Setting for your network scanner
*Use brsaneconfig (for brscan models), brsaneconfig2 (for brscan2 models) or brsaneconfig3 (for brscan3 models) accordingly.

5-1. Add network scanner entry

Command : brsaneconfig2 -a name=(name your device) model=(model name) ip=xx.xx.xx.xx

Brother Solutions Center : Brother Driver for Linux Distributions

6

Yes thanks for the question I have the drivers on the system brscan4 & scan-key tool
I did wonder if my system being 64bit might have been part of the issue,
I had tried port udp 54925 and a number of others inc 137 161 631 138
also turning the firewall off isn’t curing the problem

7

Despite loading the drivers and allowing the automated program to load it when using terminal super-user and trying to load the drivers in sudo & checking the integrity of the files it tells me there is no such program,
could this be the issue ,

8

Super user tells me there is no such program despite “apper installer” being used looks like I might have to delete and reload it

9

The hard ware scanner had dropped out but it still is not working

10

but bash tells me it is loaded but access is denied

  •  		 			>:):)" title="Devil" border="">
11

Brothers reply tells me to load the scan-key-tool

12

It can or must be executed as normal user, as the “$” before the command implies.