Brasero can't detect dvd-burner

OpenSUSE 11.3, Brasero 2.30.1

Brasero can’t detect dvd-burner. Dialogs, that should allow burner-device selection is grayed out and contain only one option “No disc available”. The device itself is known to be working. How to fix this?

http://i.piccy.info/i5/69/58/1045869/snapshot15_240.jpg](http://piccy.info/view3/1045869/ac6b35f3e6902c9d59bd9f856202540d/) http://i.piccy.info/i5/86/58/1045886/snapshot16_240.jpg](http://piccy.info/view3/1045886/61c51058ff35c85c65f72d5ae6983681/)

do those screen shots come from openSUSE running on hardware, or in a
VM? (if a VM, which and have you enabled the burner in its setup?)

is the burner known to be working in openSUSE, or in some other
system? which system or situation?

is it known to be working as a burner, or as a reading device?
(a working reader may not always ensure a working writer)

is the burner directly connected to the motherboard, or via USB? if
USB was it plugged in while booting, or not? what happens if you plug
it into another port?


DenverD
CAVEAT: http://is.gd/bpoMD
[NNTP posted w/openSUSE 11.3, KDE4.5.5, Thunderbird3.0.11, nVidia
173.14.28 3D, Athlon 64 3000+]
“It is far easier to read, understand and follow the instructions than
to undo the problems caused by not.” DD 23 Jan 11

openSUSE running on hardware.

Burner works perfectly in XP in any situation possible.

It is perfectly working as a burner under XP with CDBurnerXP and ImgBurn.

The burner is Optiarc 7240s and it is directly connected to the motherboard SATA port.

Also I’ve tried to run brasero with “gnomesu brasero” in case there is some permissions problem, but that didn’t help.

On 02/03/2011 08:36 AM, D E wrote:
> DenverD;2285671 Wrote:
>> is it known to be working as a burner, or as a reading device?
>> (a working reader may not always ensure a working writer)
> It is perfectly working as a burner under XP with CDBurnerXP and
> ImgBurn.

i’m trying to learn if it is seen at all by Linux: if you put a (say)
movie DVD in does it pop up a notification and allow you to play it?
or a music CD?

how about, if you open a terminal and type/enter


eject -T

does anything happen?

or, do this and copy paste the output back to here:


dmesg | grep -i cd-r

if none of those do anything, or results in some output, stop (do not
do the below) and let us know…

(i’m not a Gnome guru by ANY stretch of the imagination)…but, if you
will, open YaST, go “Security and Users” (on the left) > “User and
Group Management” (on the right) in the pop up, click to highlight
yourself, and then click “Edit” (at the bottom), then click on the
“Details” tab (at the top)…look to the right to the “Additional
Groups”, and scroll down to “cdrom” and single left click the box to
the left (to place a check mark in) and then click ok…

and try again, let us know if that helps, or not

see, there IS the chance that your device will not work with Linux,
Sony provide drivers ONLY for Win, see
http://www.sony-optiarc.us/en/support-service/warranty-test3

and, not all folks with that device are perfectly happy with it, even
in Win:
http://www.tomshardware.co.uk/forum/250495-14-sony-optiarc-7240s-drivers

you might try K3B, look around these fora and you can see that LOTs of
folks fix their Brasero by simply switching to K3B, its easy to instal
with YaST…if you don’t know how, ask…


DenverD
CAVEAT: http://is.gd/bpoMD
[NNTP posted w/openSUSE 11.3, KDE4.5.5, Thunderbird3.0.11, nVidia
173.14.28 3D, Athlon 64 3000+]
“It is far easier to read, understand and follow the instructions than
to undo the problems caused by not.” DD 23 Jan 11

First of all thank you for your help!

It is seen by Linux. Files on CDs-DVDs can be accessed, movies can be played an so on.

It works. On first run it opens tray and on second closes it.

It does not produce any output. Nor before brasero launch nor after.

I forgot to mention, that I already seen this recipe and already done that. But it didn’t help.

On 02/04/2011 01:06 PM, D E wrote:

>> dmesg | grep -i cd-r
> It does not produce any output.

strange!!

> Nor before brasero launch nor after.

i wouldn’t expect launching brasero to change whether or not the
hardware is being seen by the underlying operating system (which one
of many possible reasons brasero can’t see the disk)…

when you open the caddy drawer and insert a (say) music CD does a
popup ask you what you want to do with the device?

when you insert a blank disk does a similar popup ask what you want to do?

since “dmesg | grep -i cd-r” produced no output, how about this:


dmesg | grep -i dvd

if still nothing do the below and then look through the readout and
see what it might say about CD or DVD


dmesg | grep -i cd

if nothing is found in either of those it sounds like the hardware
is not making itself known to the system in a way useful to Linux…

if you go into YaST, Hardware (on left) > Hardware Information (on the
right), is your CD/DVD burner/player found and correctly identified?

i’m mostly out of ideas on which way to go to get closer to
discovering what the problem actually is (brasero not seeing the disk
is not the problem, it is the symptom of an underlying and still
hidden problem)…

by the way: i do all of this hoping if i can help find the problem
some hardware/software guru will happen by and tell how to fix!


DenverD
CAVEAT: http://is.gd/bpoMD
[NNTP posted w/openSUSE 11.3, KDE4.5.5, Thunderbird3.0.11, nVidia
173.14.28 3D, Athlon 64 3000+]
“It is far easier to read, understand and follow the instructions than
to undo the problems caused by not.” DD 23 Jan 11

No, there is no any popups. I have to manually mount disk, and after being mounted it works fine.

It seems like in my previous attempt dmesg buffer was overflowed and that’s why there wasn’t any info about burner. Right after reboot dmesg reports about burner. Here is excerpts:


    1.881805] ata4.00: ATAPI: Optiarc DVD RW AD-7240S, 1.U0, max UDMA/100
    1.883916] ata4.00: configured for UDMA/100
    1.905839] scsi 3:0:0:0: CD-ROM            Optiarc  DVD RW AD-7240S  1.U0 PQ: 0 ANSI: 5
    7.018130] sr0: scsi3-mmc drive: 40x/40x writer dvd-ram cd/rw xa/form2 cdda tray
    7.018133] Uniform CD-ROM driver Revision: 3.20
    7.018221] sr 3:0:0:0: Attached scsi CD-ROM sr0

In YaST Hardware Information DVD burner found and correctly identified:

http://i.piccy.info/i5/59/25/1062559/Screenshot-1_240.jpg](http://piccy.info/view3/1062559/86c2b48497d27cb322aaa2fb9fcb8944/)

sure took a lot of back and forth, but i think this thread now has
most of the info needed to troubleshoot the problem…maybe…

i can’t take it further because it seems to me the read/writer IS
being seen by the system and identified correctly, which would mean
the correct driver has been installed…

however, inserted disks are not auto-mounted, as i’m almost certain
they should be…i can guess that maybe that problem is causing
brasero’s inability to ‘see’ a blank disk…but i don’t know how to
get to the fix…

hopefully, now with all the info near at hand someone will happen
along and help more…

in the meantime, while you are waiting for the unknown helper to show
up i could suggest two things:

  1. use YaST to install and try K3b, i think i said before that there
    are several threads in these fora in with every brasero problem
    vanished when the user switched to K3b…ymmv

  2. check bugzilla and see if there is an open bug about interactions
    with your burner; or the operating systems inability to auto-mount its
    disks; or brasero’s inability to ‘see’ a blank disk…

good luck…


DenverD
CAVEAT: http://is.gd/bpoMD
[NNTP posted w/openSUSE 11.3, KDE4.5.5, Thunderbird3.0.11, nVidia
173.14.28 3D, Athlon 64 3000+]
“It is far easier to read, understand and follow the instructions than
to undo the problems caused by not.” DD 23 Jan 11

Just installed OpenSUSE 11.4 and have same issue. Brasero doesn’t see my DVD-burner.

Even in Gnome I don’t use Brasero, it always seems to have issues.
Use k3b

su -
zypper in k3b k3b-codecs

Make sure you have the Packman repo. You should have it if you ran the multimedia
Multimedia in One Click

Brasero is very unreliable :frowning:
It crashes on my machine every single time.

I use ImgBurn, it always works perfectly. And xfburn for CD-Audio.

> Use k3b

+1 +1111111111111111111


DD
openSUSE®, the “German Engineered Automobile” of operating systems!

K3B is indeed very good, but it needs lots of KDE dependiences :(.
While it’s not a big problem, ImgBurn does great job too, even with BluRay.

You must be joking.
If you say K3B needs a lot of dependencies, than what to say about ImgBurn, that is windows application and needs, besides whole wine thing, a lot of additional ms dlls to run? But on the other hand, if we’ll accept your logic, that best apps for linux is windows ones, than it becomes perfectly clear why linux is still only on 1% of desktops.

No I’m not joking. And I didn’t recommend any windows application.

k3b

And stop worrying about dependencies, what the heck difference does it make.
And don’t start a win/lin rant, I’m done with that trat

Actually I’ve answered to this post, not yours.

Yes, I know that.
I just ignore information that makes no sense and assume you’d listen to inspired comments.

I’m using Wine for many things anyway - games, AviSynth, SilkyPix and some more.
And YES, there is no linux version of AviSynth or any alternative yet - but it doesn’t make it bad software.
And ImgBurn is considered one of the best freeware burning applications.

Many users have wine installed and ImgBurn is only few MiB more on HDD.
What DDLs are you talking about? Everything is included in Wine.

I don’t care about dependiences that much, but what’s the point in installing half of KDE and K3B if ImgBurn runs fine for me?
It doesn’t matter if native or thru wine. It works certainly better than brasero does.

I’m not forcing anyone to use Wine or ImgBurn, but that’s a good ALTERNATIVE, at least for those who are running Wine anyway.