Bluetooth issue - Failed to activate service

English Hardware
#1

Hi,
I have searched (and tried many things) as deep as I can, without sucess.
Gigabyte Aorus GC-WBAX200, the wifi works fine but no bluetooth.
My Tumbleweed is updated

> cat /etc/os-release
NAME="openSUSE Tumbleweed"
# VERSION="20230215"
ID="opensuse-tumbleweed"
ID_LIKE="opensuse suse"
VERSION_ID="20230215"
PRETTY_NAME="openSUSE Tumbleweed"
ANSI_COLOR="0;32"
CPE_NAME="cpe:/o:opensuse:tumbleweed:20230215"
BUG_REPORT_URL="https://bugs.opensuse.org"
HOME_URL="https://www.opensuse.org/"
DOCUMENTATION_URL="https://en.opensuse.org/Portal:Tumbleweed"
LOGO="distributor-logo-Tumbleweed"

But …

> journalctl -b | grep Bluetooth
févr. 17 15:14:53 lagaffe systemd[1]: Bluetooth service was skipped because of an unmet condition check (ConditionPathIsDirectory=/sys/class/bluetooth).
févr. 17 16:17:04 lagaffe systemd[1]: Bluetooth service was skipped because of an unmet condition check (ConditionPathIsDirectory=/sys/class/bluetooth).


> lspci
01:00.0 Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)

> systemctl status systemd-firstboot.service 
○ systemd-firstboot.service - First Boot Wizard
     Loaded: loaded (/usr/lib/systemd/system/systemd-firstboot.service; static)
     Active: inactive (dead)
  Condition: start condition failed at Fri 2023-02-17 15:14:32 CET; 2h 14min ago
       Docs: man:systemd-firstboot(1)

févr. 17 15:14:32 lagaffe systemd[1]: First Boot Wizard was skipped because of an unmet condition check (ConditionFirstBoot=yes).
févr. 17 15:14:32 lagaffe systemd[1]: First Boot Wizard was skipped because of an unmet condition check (ConditionFirstBoot=yes).

> journalctl -b -r -p err
lagaffe pulseaudio[2256]: GetManagedObjects() failed: org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms)

Since I use Opensuse ( Suse 10.2), I’ve always managed to get by on my own but here I’m stuck.
thanks by advance.

#2

Please show the results of

rfkill

journalctl | grep irmware

systemctl status bluetooth

(all commands issued as “root” in a terminal)

Please show the outputs unabridged.

#3

Hello susejunky,

I don’t know if it’s important but I’m usually wired to network, i just want to use the bluetooth with this hardware.

> rfkill
ID TYPE DEVICE     SOFT     HARD
 0 wlan phy0   débloqué débloqué

débloqué = unlocked

Next command, just today.

> journalctl | grep irmware
févr. 17 06:47:30 lagaffe kernel: Spectre V2 : Enabling Restricted Speculation for firmware calls
févr. 17 06:47:30 lagaffe kernel: ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
févr. 17 06:47:30 lagaffe kernel: acpi PNP0A03:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
févr. 17 06:47:35 lagaffe kernel: iwlwifi 0000:01:00.0: loaded firmware version 72.daa05125.0 cc-a0-72.ucode op_mode iwlmvm
févr. 17 06:47:36 lagaffe systemd[1]: Store a System Token in an EFI Variable was skipped because of an unmet condition check (ConditionPathExists=/sys/firmware/efi/efivars/LoaderFeatures-4a67b082-0a4c-41cf-b6c7-440b29bb8c4f).
févr. 17 06:47:38 lagaffe NetworkManager[1166]: <info>  [1676612858.2870] manager[0x55d73d51d080]: monitoring kernel firmware directory '/lib/firmware'.
févr. 17 14:17:40 lagaffe [RPM][23670]: erase bluez-firmware-1.2-150.1.x86_64: success
févr. 17 14:17:40 lagaffe [RPM][23670]: erase bluez-firmware-1.2-150.1.x86_64: success
févr. 17 14:24:47 lagaffe kernel: Spectre V2 : Enabling Restricted Speculation for firmware calls
févr. 17 14:24:47 lagaffe kernel: ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
févr. 17 14:24:47 lagaffe kernel: acpi PNP0A03:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
févr. 17 14:24:51 lagaffe kernel: iwlwifi 0000:01:00.0: loaded firmware version 72.daa05125.0 cc-a0-72.ucode op_mode iwlmvm
févr. 17 14:24:52 lagaffe kernel: iwlwifi 0000:01:00.0: firmware didn't ACK the reset - continue anyway
févr. 17 14:24:52 lagaffe kernel: iwlwifi 0000:01:00.0: Loaded firmware version: 72.daa05125.0 cc-a0-72.ucode
févr. 17 14:24:53 lagaffe systemd[1]: Store a System Token in an EFI Variable was skipped because of an unmet condition check (ConditionPathExists=/sys/firmware/efi/efivars/LoaderFeatures-4a67b082-0a4c-41cf-b6c7-440b29bb8c4f).
févr. 17 14:25:02 lagaffe NetworkManager[1042]: <info>  [1676640302.8259] manager[0x560ed8a17000]: monitoring kernel firmware directory '/lib/firmware'.
févr. 17 14:29:33 lagaffe NetworkManager[1042]: <info>  [1676640573.3615] manager: kernel firmware directory '/lib/firmware' changed
févr. 17 14:29:33 lagaffe [RPM][4442]: install bluez-firmware-1.2-150.1.x86_64: success
févr. 17 14:29:33 lagaffe [RPM][4442]: install bluez-firmware-1.2-150.1.x86_64: success
févr. 17 14:30:36 lagaffe kernel: Spectre V2 : Enabling Restricted Speculation for firmware calls
févr. 17 14:30:36 lagaffe kernel: ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
févr. 17 14:30:36 lagaffe kernel: acpi PNP0A03:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
févr. 17 14:30:41 lagaffe kernel: iwlwifi 0000:01:00.0: loaded firmware version 72.daa05125.0 cc-a0-72.ucode op_mode iwlmvm
févr. 17 14:30:41 lagaffe systemd[1]: Store a System Token in an EFI Variable was skipped because of an unmet condition check (ConditionPathExists=/sys/firmware/efi/efivars/LoaderFeatures-4a67b082-0a4c-41cf-b6c7-440b29bb8c4f).
févr. 17 14:30:42 lagaffe NetworkManager[1181]: <info>  [1676640642.7929] manager[0x557c7cc78080]: monitoring kernel firmware directory '/lib/firmware'.
févr. 17 15:03:05 lagaffe kernel: Spectre V2 : Enabling Restricted Speculation for firmware calls
févr. 17 15:03:05 lagaffe kernel: ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
févr. 17 15:03:05 lagaffe kernel: acpi PNP0A03:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
févr. 17 15:03:09 lagaffe kernel: iwlwifi 0000:01:00.0: loaded firmware version 72.daa05125.0 cc-a0-72.ucode op_mode iwlmvm
févr. 17 15:03:11 lagaffe systemd[1]: Store a System Token in an EFI Variable was skipped because of an unmet condition check (ConditionPathExists=/sys/firmware/efi/efivars/LoaderFeatures-4a67b082-0a4c-41cf-b6c7-440b29bb8c4f).
févr. 17 15:03:12 lagaffe NetworkManager[1176]: <info>  [1676642592.9141] manager[0x55ff5d3a2080]: monitoring kernel firmware directory '/lib/firmware'.
févr. 17 15:14:27 lagaffe kernel: Spectre V2 : Enabling Restricted Speculation for firmware calls
févr. 17 15:14:27 lagaffe kernel: ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
févr. 17 15:14:27 lagaffe kernel: acpi PNP0A03:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
févr. 17 15:14:32 lagaffe kernel: iwlwifi 0000:01:00.0: loaded firmware version 72.daa05125.0 cc-a0-72.ucode op_mode iwlmvm
févr. 17 15:14:33 lagaffe systemd[1]: Store a System Token in an EFI Variable was skipped because of an unmet condition check (ConditionPathExists=/sys/firmware/efi/efivars/LoaderFeatures-4a67b082-0a4c-41cf-b6c7-440b29bb8c4f).
févr. 17 15:14:34 lagaffe NetworkManager[1159]: <info>  [1676643274.9295] manager[0x555c61f78000]: monitoring kernel firmware directory '/lib/firmware'.
févr. 17 18:54:24 lagaffe kernel: Spectre V2 : Enabling Restricted Speculation for firmware calls
févr. 17 18:54:24 lagaffe kernel: ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
févr. 17 18:54:24 lagaffe kernel: acpi PNP0A03:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
févr. 17 18:54:30 lagaffe kernel: iwlwifi 0000:01:00.0: loaded firmware version 72.daa05125.0 cc-a0-72.ucode op_mode iwlmvm
févr. 17 18:54:32 lagaffe systemd[1]: Store a System Token in an EFI Variable was skipped because of an unmet condition check (ConditionPathExists=/sys/firmware/efi/efivars/LoaderFeatures-4a67b082-0a4c-41cf-b6c7-440b29bb8c4f).
févr. 17 18:54:33 lagaffe NetworkManager[1167]: <info>  [1676656473.6635] manager[0x562239c1c080]: monitoring kernel firmware directory '/lib/firmware'.


> systemctl status bluetooth
○ bluetooth.service - Bluetooth service
     Loaded: loaded (/etc/systemd/system/bluetooth.service; enabled; preset: disabled)
     Active: inactive (dead)
       Docs: man:bluetoothd(8)

févr. 17 18:54:52 lagaffe systemd[1]: Bluetooth service was skipped because of an unmet condition check (ConditionPathIsDirectory=/sys/class/bluetooth).

Thanks

#4

I would add that if it’s anything with UEFI Bios to disabled, there is no option to do that in the boot options.
Unfortunately.

Desktop : Dell T3500 - Bios A17

#5

There is no bluetooth device at all!

By the way: If you use a non-english environment you can do

# LANG=C rfkill
ID TYPE      DEVICE      SOFT      HARD
 0 bluetooth hci0   unblocked unblocked
 1 wlan      phy0   unblocked unblocked
#

to show command line results in English.

Please show the results of

systemctl start bluetooth

and

journalctl -b 0 | grep uetooth
#6 
> LANG=C systemctl start bluetooth

No output

> LANG=C journalctl -b 0 | grep bluetooth
févr. 18 18:36:37 lagaffe NetworkManager[1164]: <info>  [1676741797.6386] Loaded device plugin: NMBluezManager (/usr/lib64/NetworkManager/1.42.0/libnm-device-plugin-bluetooth.so)
févr. 18 18:38:25 lagaffe systemd[1]: Bluetooth service was skipped because of an unmet condition check (ConditionPathIsDirectory=/sys/class/bluetooth).
févr. 18 19:12:51 lagaffe systemd[1]: Bluetooth service was skipped because of an unmet condition check (ConditionPathIsDirectory=/sys/class/bluetooth).
#7

Try

lsusb

If you cannot see the bluetooth-device of the GC-WBAX200 then check the USB-connection of the card.

#8

I went to the store to kick the cable provider’s ass.
Thanks for help.