bluetooth adapter not found at LifeBook S760

English Network/Internet
1

I can’t use bluetooth at my Fujitsu LifeBook S760 where is running openSUSE Leap 42.1
Gnome -setting - bluetooth : simple says no adapter

lspci, lsusb, dmesg |grep blue —> no blue was found

**lsmod |grep blue
**

bluetooth             532480  5 bnep
rfkill                 28672  5 cfg80211,bluetooth

**rfkill list
**

bluetooth             532480  5 bnep
rfkill                 28672  5 cfg80211,bluetooth
linux-pdpp:/home/sklep/Downloads # rfkill list
0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no

service bluetooth status

bluetooth.service - Bluetooth service
   Loaded: loaded (/usr/lib/systemd/system/bluetooth.service; enabled)
   Active: active (running) since Sat 2016-02-27 21:03:34 CET; 58min ago
     Docs: man:bluetoothd(8)
 Main PID: 1432 (bluetoothd)
   Status: "Running"
   CGroup: /system.slice/bluetooth.service
           └─1432 /usr/lib/bluetooth/bluetoothd

Feb 27 21:03:34 linux-pdpp bluetoothd[1432]: Bluetooth daemon 5.35
Feb 27 21:03:34 linux-pdpp bluetoothd[1432]: Starting SDP server
Feb 27 21:03:34 linux-pdpp bluetoothd[1432]: Bluetooth management interface 1.9 initialized

It looks like it’s somehow blocked. I didn’t find any bluetooth option in BIOS. Wifi is working well so we should omit hardware switch.
When I bought notebook I directly install Suse and didn’t check how Win works with bluetooth. new BIOS version exist but for upgrade I need install win what I won’t.

Do you see some way how to enable bluetooth, what I don’t know about?
Fanda

2

“blue” might not be sufficient: On my machine for example the bluetooth device is called “BT-253” so searching for “blue” does not help.

This shows that your bluetooth device is not recognized in a very early state of system start up. Examine the result of

dmesg | grep usb

closely. Probably you are missing some firmware file which needs to be loaded to get the device running.

“lsusb” might help to find the name of your bluetooth device.

Best regards

susejunky

3

lsusb

Bus 004 Device 003: ID 04f2:b169 Chicony Electronics Co., Ltd 
Bus 004 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 006: ID 1c4f:0003 SiGma Micro HID controller
Bus 001 Device 003: ID 03f0:0024 Hewlett-Packard KU-0316 Keyboard
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

lspci

00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 12)
00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 12)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 6 (rev 06)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 06)
00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06)
00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 06)
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6)
00:1f.0 ISA bridge: Intel Corporation HM55 Chipset LPC Interface Controller (rev 06)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 06)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 06)
01:00.0 VGA compatible controller: NVIDIA Corporation GT218M [GeForce 310M] (rev a2)
01:00.1 Audio device: NVIDIA Corporation High Definition Audio Controller (rev a1)
10:00.0 Network controller: Intel Corporation Centrino Advanced-N 6200 (rev 35)
18:00.0 Ethernet controller: Broadcom Corporation NetLink BCM57780 Gigabit Ethernet PCIe (rev 01)
20:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 03)
ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
ff:02.1 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor QPI Physical 0 (rev 02)
ff:02.2 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02)
ff:02.3 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02)

dmesg is too big, any idea for what to search?

4

dmesg | grep usb
I see for sure only mouse and keyboard

    3.037491] usbcore: registered new interface driver usbfs
    3.037506] usbcore: registered new interface driver hub
    3.037537] usbcore: registered new device driver usb
    3.056222] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
    3.056225] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    3.056228] usb usb1: Product: EHCI Host Controller
    3.056229] usb usb1: Manufacturer: Linux 4.1.15-8-default ehci_hcd
    3.056231] usb usb1: SerialNumber: 0000:00:1a.0
    3.058123] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
    3.058127] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    3.058129] usb usb2: Product: xHCI Host Controller
    3.058131] usb usb2: Manufacturer: Linux 4.1.15-8-default xhci-hcd
    3.058133] usb usb2: SerialNumber: 0000:20:00.0
    3.061152] usb usb3: We don't know the algorithms for LPM for this host, disabling LPM.
    3.061194] usb usb3: New USB device found, idVendor=1d6b, idProduct=0003
    3.061196] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    3.061199] usb usb3: Product: xHCI Host Controller
    3.061201] usb usb3: Manufacturer: Linux 4.1.15-8-default xhci-hcd
    3.061203] usb usb3: SerialNumber: 0000:20:00.0
    3.076125] usb usb4: New USB device found, idVendor=1d6b, idProduct=0002
    3.076128] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    3.076130] usb usb4: Product: EHCI Host Controller
    3.076132] usb usb4: Manufacturer: Linux 4.1.15-8-default ehci_hcd
    3.076134] usb usb4: SerialNumber: 0000:00:1d.0
    3.368157] usb 1-1: new high-speed USB device number 2 using ehci-pci
    3.432194] usb 4-1: new high-speed USB device number 2 using ehci-pci
    3.500604] usb 1-1: New USB device found, idVendor=8087, idProduct=0020
    3.500608] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
    3.564641] usb 4-1: New USB device found, idVendor=8087, idProduct=0020
    3.564644] usb 4-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
    3.772407] usb 1-1.1: new low-speed USB device number 3 using ehci-pci
    3.836506] usb 4-1.3: new high-speed USB device number 3 using ehci-pci
    3.873266] usb 1-1.1: New USB device found, idVendor=03f0, idProduct=0024
    3.873270] usb 1-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
    3.873272] usb 1-1.1: Product: HP Basic USB Keyboard
    3.873274] usb 1-1.1: Manufacturer: CHICONY
    3.944513] usb 1-1.2: new low-speed USB device number 4 using ehci-pci
    3.988649] usb 4-1.3: New USB device found, idVendor=04f2, idProduct=b169
    3.988652] usb 4-1.3: New USB device strings: Mfr=2, Product=1, SerialNumber=0
    3.988654] usb 4-1.3: Product: CNF8248
    3.988655] usb 4-1.3: Manufacturer: Chicony Electronics Co., Ltd.
    4.046002] usb 1-1.2: New USB device found, idVendor=1c4f, idProduct=0003
    4.046006] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
    4.046008] usb 1-1.2: Product: Usb Mouse
    4.046011] usb 1-1.2: Manufacturer: SIGMACHIP
    4.116691] usb 1-1.6: new high-speed USB device number 5 using ehci-pci
    4.221526] usb 1-1.6: New USB device found, idVendor=0bda, idProduct=0138
    4.221532] usb 1-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
    4.221536] usb 1-1.6: Product: USB2.0-CRW
    4.221539] usb 1-1.6: Manufacturer: Generic
    4.221542] usb 1-1.6: SerialNumber: 20090516388200000
    5.402286] usbcore: registered new interface driver usbhid
    5.402289] usbhid: USB HID core driver
    5.402445] usbcore: registered new interface driver usb-storage
    5.403595] usbcore: registered new interface driver uas
    5.434221] scsi host6: usb-storage 1-1.6:1.0
    5.434426] usbcore: registered new interface driver ums-realtek
    5.446196] input: CHICONY HP Basic USB Keyboard as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1:1.0/0003:03F0:0024.0001/input/input18
    5.505895] hid-generic 0003:03F0:0024.0001: input,hidraw0: USB HID v1.10 Keyboard [CHICONY HP Basic USB Keyboard] on usb-0000:00:1a.0-1.1/input0
    5.506067] input: SIGMACHIP Usb Mouse as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0/0003:1C4F:0003.0002/input/input19
    5.506855] hid-generic 0003:1C4F:0003.0002: input,hidraw1: USB HID v1.10 Mouse [SIGMACHIP Usb Mouse] on usb-0000:00:1a.0-1.2/input0
    5.521526] input: CNF8248 as /devices/pci0000:00/0000:00:1d.0/usb4/4-1/4-1.3/4-1.3:1.0/input/input21
    5.521746] usbcore: registered new interface driver uvcvideo
    5.609544] usb 1-1.6: USB disconnect, device number 5
 8916.834244] usb 1-1-port2: disabled by hub (EMI?), re-enabling...
 8916.834450] usb 1-1.2: USB disconnect, device number 4
 8917.072113] usb 1-1.2: new low-speed USB device number 6 using ehci-pci
 8917.169662] usb 1-1.2: New USB device found, idVendor=1c4f, idProduct=0003
 8917.169670] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
 8917.169674] usb 1-1.2: Product: Usb Mouse
 8917.169678] usb 1-1.2: Manufacturer: SIGMACHIP
 8917.173725] input: SIGMACHIP Usb Mouse as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0/0003:1C4F:0003.0003/input/input30
 8917.174130] hid-generic 0003:1C4F:0003.0003: input,hidraw1: USB HID v1.10 Mouse [SIGMACHIP Usb Mouse] on usb-0000:00:1a.0-1.2/input0
5

You could search for “firmware” (in case the problem is caused by a missing firmware file). But are you sure that your computer has a bluetooth device at all? I can’t see anything in “lsusb” or “lspci” that looks like a bluetooth device and looking at this

http://sp.ts.fujitsu.com/dmsp/Publications/public/ds-LIFEBOOK-S760.pdf
bluetooth is only OPTIONAL and your wifi device

does not include bluetooth: http://ark.intel.com/de/products/59470/Intel-Centrino-Advanced-N-6200-Dual-Band

Best regards

susejunky

6

Well that is a good question what should I raised much earlier…
lshw doesn’t show it either
http://slymak.com/index.php?menu=lshw&source=fujitsu

Honestly I don’t know how to verify, I will buy jungle bluetooth via USB

7

Yes, i as well can’t see anything in there that looks like a bluetooth device to me. And as far as i know if “lsusb” or “lspci” do not reveal a device then its really hard (if not impossible) to activate it.

This indeed might be the easiest way to solve the problem.

But beware that there might be still some bluetooth devices out there which won’t work with Linux ( i have an usb bluetooth dongle that worked fine up to kernel 3.9 but does not work with any of the recent kernels). So check carefully before you buy a one.

Good luck!

Best regards

susejunky

8

Thank you for your help, I was a lucky
I bought
DIGITUS USB Bluetooth 2.0 EDR V2.0+ miniaturní adaptérhttp://krup.cz/?cls=stoitem&stiid=4973

what lsusb shows as
Bus 001 Device 003: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)

works well just plugin thats all.