Blank/black screen w/ kernel 6.4.any ASUS GU502GV

English Install/Boot/Login
1

Hello

Apologies if this isn’t the right place or if this has been discussed.

OS: Tumbleweed(8months+)

Not the first time experiencing no video issues, but usually could fall back to one or the other driver.

The screen goes blank/black after the bootloader stage - there are no cursors, and no spinner (usually overlaid underneath the asus rog logo),
which makes me think it’s not the DM(but I’ve tried gdm, sddm, lightdm).

Graphics:

  • Integrated Graphics: Intel UHD Graphics 630
  • Dedicated Graphics: NVIDIA GeForce RTX 2060

What I’ve tried:

  • kernels 6.4 .2/.3/.4
  • prime-select intel
  • prime-select nvidia
  • prime-select offload
  • mitigations=off
  • ibt=off

journalctl show no notable errros

What works:

  • nomodesetting - there’s a brief splash/boot screen with three green squares(never seen them otherwise) and then I get dropped off to a console login

When k6.4.2 first got installed via zypper dup and there were no graphics on next reboot I dismissed it as an issue with the nvidia driver not having been updated for 6.4(was using previous for k6.3.9), so I just rolled back.
A week later nvidia did release a new driver matching k6.4.3 so I tried again with the result being the same.

Currently rocking 6.3.9 with latest nvidia(matching k6.4.3)
prime-select is offload

There were a lot of warning from objtool while compiling the nvidia module(s) - … missing int3 after … (quite a few screens)

happy to provide more info and thank you

Regards

2

You’re not alone in this, I have the same problem with two AMD Ryzen machines, I’m forced to avoid kernel updates, rollback saved my bacon many times.

3

Provide full output as root

journalctl -b --no-pager --full

in both cases (after booting with and without nomodeset). Upload to https://susepaste.org/

4

Thank you for the replies

I already went back through the logs and a few things that stand out:
k6.3

journalctl -b -0 | grep i915
Jul 28 23:01:22 ost kernel: i915 0000:00:02.0: vgaarb: deactivate vga console
Jul 28 23:01:22 ost kernel: i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=none:owns=io+mem
Jul 28 23:01:22 ost kernel: i915 0000:00:02.0: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)
Jul 28 23:01:22 ost kernel: [drm] Initialized i915 1.6.0 20201103 for 0000:00:02.0 on minor 0
Jul 28 23:01:22 ost kernel: fbcon: i915drmfb (fb0) is primary device
Jul 28 23:01:23 ost kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer device

k6.4

journalctl -b -1 | grep i915
Jul 28 23:00:18 ost kernel: i915 0000:00:02.0: vgaarb: deactivate vga console
Jul 28 23:00:18 ost kernel: i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=none:owns=io+mem
Jul 28 23:00:18 ost kernel: i915 0000:00:02.0: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)
Jul 28 23:00:18 ost kernel: [drm] Initialized i915 1.6.0 20201103 for 0000:00:02.0 on minor 0
Jul 28 23:00:18 ost kernel: i915 0000:00:02.0: [drm] Cannot find any crtc or sizes
Jul 28 23:00:19 ost kernel: i915 0000:00:02.0: [drm] Cannot find any crtc or sizes

k6.3 Xorg log

.....
[    17.112] (II) modeset(0): glamor X acceleration enabled on Mesa Intel(R) UHD Graphics 630 (CFL GT2)
[    17.112] (II) modeset(0): glamor initialized
[    17.112] (==) modeset(0): VariableRefresh: disabled
[    17.112] (==) modeset(0): AsyncFlipSecondaries: disabled
[    17.114] (II) modeset(0): Output eDP-1 has no monitor section
[    17.116] (II) modeset(0): EDID for output eDP-1
[    17.116] (II) modeset(0): Manufacturer: AUO  Model: 82ed  Serial#: 0
[    17.116] (II) modeset(0): Year: 2018  Week: 10
[    17.116] (II) modeset(0): EDID Version: 1.4
[    17.116] (II) modeset(0): Digital Display Input
[    17.116] (II) modeset(0): 8 bits per channel
[    17.116] (II) modeset(0): Digital interface is DisplayPort
[    17.116] (II) modeset(0): Max Image Size [cm]: horiz.: 34  vert.: 19
[    17.116] (II) modeset(0): Gamma: 2.20
[    17.116] (II) modeset(0): No DPMS capabilities specified
[    17.116] (II) modeset(0): Supported color encodings: RGB 4:4:4
[    17.116] (II) modeset(0): First detailed timing is preferred mode 
[    17.116] (II) modeset(0): Preferred mode is native pixel format and refresh rate  
[    17.116] (II) modeset(0): redX: 0.642 redY: 0.338   greenX: 0.322 greenY: 0.611
[    17.116] (II) modeset(0): blueX: 0.153 blueY: 0.046   whiteX: 0.313 whiteY: 0.329
[    17.116] (II) modeset(0): Manufacturer's mask: 0
[    17.116] (II) modeset(0): Supported detailed timing:
[    17.116] (II) modeset(0): clock: 368.1 MHz   Image Size:  344 x 194 mm
[    17.116] (II) modeset(0): h_active: 1920  h_sync: 1968  h_sync_end 2000 h_blank_end 2102 h_border: 0
[    17.116] (II) modeset(0): v_active: 1080  v_sync: 1090  v_sync_end 1095 v_blanking: 1216 v_border: 0
[    17.116] (II) modeset(0): Supported detailed timing: 
[    17.116] (II) modeset(0): clock: 368.1 MHz   Image Size:  344 x 193 mm
[    17.116] (II) modeset(0): h_active: 1920  h_sync: 1968  h_sync_end 2000 h_blank_end 2102 h_border: 0
[    17.116] (II) modeset(0): v_active: 1080  v_sync: 1090  v_sync_end 1095 v_blanking: 2915 v_border: 0
[    17.116] (II) modeset(0):  AUO
[    17.116] (II) modeset(0):  B156HAN08.2
[    17.116] (II) modeset(0): EDID (in hex):
[    17.116] (II) modeset(0):   00ffffffffffff0006afed8200000000
[    17.116] (II) modeset(0):   0a1c0104a5221378026a75a456529c27
[    17.116] (II) modeset(0):   0b505400000001010101010101010101
[    17.116] (II) modeset(0):   010101010101ce8f80b6703888403020
[    17.116] (II) modeset(0):   a50058c210000000ce8f80b670382b47
[    17.116] (II) modeset(0):   3020a50058c110000000000000fe0041
[    17.116] (II) modeset(0):   554f0a202020202020202020000000fe
[    17.116] (II) modeset(0):   004231353648414e30382e32200a0017
[    17.116] (II) modeset(0): Printing probed modes for output eDP-1
[    17.116] (II) modeset(0): Modeline "1920x1080"x144.0  368.14  1920 1968 2000 2102  1080 1090 1095 1216 -hsync -vsync (175.1 kHz eP)
[    17.116] (II) modeset(0): Modeline "1920x1080"x60.1  368.14  1920 1968 2000 2102  1080 1090 1095 2915 -hsync -vsync (175.1 kHz e)
[    17.116] (II) modeset(0): Modeline "1920x1080"x120.0  356.38  1920 2080 2288 2656  1080 1081 1084 1118 doublescan -hsync +vsync (134.2 kHz d)
[    17.116] (II) modeset(0): Modeline "1920x1080"x119.9  266.50  1920 1944 1960 2000  1080 1081 1084 1111 doublescan +hsync -vsync (133.2 kHz d)
[    17.116] (II) modeset(0): Modeline "1920x1080"x60.0  173.00  1920 2048 2248 2576  1080 1083 1088 1120 -hsync +vsync (67.2 kHz d)
[    17.116] (II) modeset(0): Modeline "1920x1080"x59.9  138.50  1920 1968 2000 2080  1080 1083 1088 1111 +hsync -vsync (66.6 kHz d)
[    17.116] (II) modeset(0): Modeline "1680x1050"x60.0  146.25  1680 1784 1960 2240  1050 1053 1059 1089 -hsync +vsync (65.3 kHz d)
[    17.116] (II) modeset(0): Modeline "1680x1050"x59.9  119.00  1680 1728 1760 1840  1050 1053 1059 1080 +hsync -vsync (64.7 kHz d)
============= many more _sane_ values =================
[    17.117] (II) modeset(0): Output eDP-1 connected
[    17.117] (II) modeset(0): Using exact sizes for initial modes
[    17.117] (II) modeset(0): Output eDP-1 using initial mode 1920x1080 +0+0
[    17.118] (==) modeset(0): Using gamma correction (1.0, 1.0, 1.0)
[    17.118] (==) modeset(0): DPI set to (96, 96)
[    17.118] (II) Loading sub module "fb"
[    17.118] (II) LoadModule: "fb"
[    17.118] (II) Module "fb" already built-in
[    17.139] (==) modeset(0): Backing store enabled
[    17.139] (==) modeset(0): Silken mouse enabled
[    17.168] (II) modeset(0): Initializing kms color map for depth 24, 8 bpc.
[    17.169] (==) modeset(0): DPMS enabled
[    17.169] (II) modeset(0): [DRI2] Setup complete
[    17.169] (II) modeset(0): [DRI2]   DRI driver: iris
[    17.169] (II) modeset(0): [DRI2]   VDPAU driver: va_gl
.....

k6.4 Xorg log

.....
========= where it starts to differ ============
[    16.387] (II) modeset(0): Printing probed modes for output eDP-1
[    16.387] (II) modeset(0): Modeline "15360x8640"x60.0  11669.25  15360 16824 18560 21760  8640 8643 8648 8938 -hsync +vsync (536.3 kHz d)
[    16.387] (II) modeset(0): Modeline "15360x8640"x60.0  8273.75  15360 15408 15440 15520  8640 8643 8648 8886 +hsync -vsync (533.1 kHz d)
[    16.387] (II) modeset(0): Modeline "7680x4320"x120.0  5834.62  7680 8412 9280 10880  4320 4321 4324 4469 doublescan -hsync +vsync (536.3 kHz d)
[    16.387] (II) modeset(0): Modeline "7680x4320"x120.0  4136.88  7680 7704 7720 7760  4320 4321 4324 4443 doublescan +hsync -vsync (533.1 kHz d)
[    16.387] (II) modeset(0): Modeline "7680x4320"x60.0  2892.50  7680 8376 9232 10784  4320 4323 4328 4471 -hsync +vsync (268.2 kHz d)
[    16.387] (II) modeset(0): Modeline "7680x4320"x60.0  2089.75  7680 7728 7760 7840  4320 4323 4328 4443 +hsync -vsync (266.5 kHz d)
[    16.387] (II) modeset(0): Modeline "5120x2880"x60.0  1276.50  5120 5560 6128 7136  2880 2883 2888 2982 -hsync +vsync (178.9 kHz d)
[    16.387] (II) modeset(0): Modeline "5120x2880"x60.0  938.25  5120 5168 5200 5280  2880 2883 2888 2962 +hsync -vsync (177.7 kHz d)
[    16.387] (II) modeset(0): Modeline "4096x2304"x60.0  813.00  4096 4440 4888 5680  2304 2307 2312 2386 -hsync +vsync (143.1 kHz d)
[    16.387] (II) modeset(0): Modeline "4096x2304"x60.0  605.00  4096 4144 4176 4256  2304 2307 2312 2370 +hsync -vsync (142.2 kHz d)
[    16.387] (II) modeset(0): Modeline "3840x2160"x120.0  1446.25  3840 4188 4616 5392  2160 2161 2164 2235 doublescan -hsync +vsync (268.2 kHz d)
[    16.387] (II) modeset(0): Modeline "3840x2160"x120.0  1044.88  3840 3864 3880 3920  2160 2161 2164 2221 doublescan +hsync -vsync (266.5 kHz d)
[    16.387] (II) modeset(0): Modeline "3840x2160"x60.0  712.75  3840 4160 4576 5312  2160 2163 2168 2237 -hsync +vsync (134.2 kHz d)
[    16.388] (II) modeset(0): Modeline "3840x2160"x60.0  533.00  3840 3888 3920 4000  2160 2163 2168 2222 +hsync -vsync (133.2 kHz d)
[    16.388] (II) modeset(0): Modeline "3200x1800"x60.0  492.00  3200 3456 3800 4400  1800 1803 1808 1865 -hsync +vsync (111.8 kHz d)
[    16.388] (II) modeset(0): Modeline "3200x1800"x59.9  373.00  3200 3248 3280 3360  1800 1803 1808 1852 +hsync -vsync (111.0 kHz d)
[    16.388] (II) modeset(0): Modeline "2880x1620"x60.0  396.25  2880 3096 3408 3936  1620 1623 1628 1679 -hsync +vsync (100.7 kHz d)
[    16.388] (II) modeset(0): Modeline "2880x1620"x60.0  303.75  2880 2928 2960 3040  1620 1623 1628 1666 +hsync -vsync (99.9 kHz d)
[    16.388] (II) modeset(0): Modeline "2560x1600"x60.0  348.50  2560 2760 3032 3504  1600 1603 1609 1658 -hsync +vsync (99.5 kHz d)
[    16.388] (II) modeset(0): Modeline "2560x1600"x60.0  268.50  2560 2608 2640 2720  1600 1603 1609 1646 +hsync -vsync (98.7 kHz d)
[    16.388] (II) modeset(0): Modeline "2560x1440"x120.0  638.25  2560 2780 3064 3568  1440 1441 1444 1491 doublescan -hsync +vsync (178.9 kHz d)
[    16.388] (II) modeset(0): Modeline "2560x1440"x120.0  469.12  2560 2584 2600 2640  1440 1441 1444 1481 doublescan +hsync -vsync (177.7 kHz d)
[    16.388] (II) modeset(0): Modeline "2560x1440"x60.0  312.25  2560 2752 3024 3488  1440 1443 1448 1493 -hsync +vsync (89.5 kHz d)
[    16.388] (II) modeset(0): Modeline "2560x1440"x60.0  241.50  2560 2608 2640 2720  1440 1443 1448 1481 +hsync -vsync (88.8 kHz d)
[    16.388] (II) modeset(0): Modeline "2048x1536"x60.0  266.95  2048 2200 2424 2800  1536 1537 1540 1589 -hsync +vsync (95.3 kHz d)
[    16.388] (II) modeset(0): Modeline "1920x1440"x60.0  234.00  1920 2048 2256 2600  1440 1441 1444 1500 -hsync +vsync (90.0 kHz d)
[    16.388] (II) modeset(0): Modeline "1856x1392"x60.0  218.30  1856 1952 2176 2528  1392 1393 1396 1439 -hsync +vsync (86.4 kHz d)
[    16.388] (II) modeset(0): Modeline "1792x1344"x60.0  204.80  1792 1920 2120 2448  1344 1345 1348 1394 -hsync +vsync (83.7 kHz d)
[    16.388] (II) modeset(0): Modeline "2048x1152"x120.0  406.50  2048 2220 2444 2840  1152 1153 1156 1193 doublescan -hsync +vsync (143.1 kHz d)
[    16.388] (II) modeset(0): Modeline "2048x1152"x120.0  302.50  2048 2072 2088 2128  1152 1153 1156 1185 doublescan +hsync -vsync (142.2 kHz d)
[    16.388] (II) modeset(0): Modeline "2048x1152"x59.9  197.00  2048 2184 2400 2752  1152 1155 1160 1195 -hsync +vsync (71.6 kHz d)
======== many more funky values (none "XxY"x144.0)
[    16.390] (II) modeset(0): Output eDP-1 connected
[    16.390] (II) modeset(0): Using exact sizes for initial modes
[    16.390] (II) modeset(0): Output eDP-1 using initial mode 15360x8640 +0+0
[    16.390] (==) modeset(0): Using gamma correction (1.0, 1.0, 1.0)
[    16.391] (==) modeset(0): DPI set to (96, 96)
[    16.391] (II) Loading sub module "fb"
[    16.391] (II) LoadModule: "fb"
[    16.391] (II) Module "fb" already built-in
[    16.531] (==) modeset(0): Backing store enabled
[    16.531] (==) modeset(0): Silken mouse enabled
[    16.531] (II) modeset(0): Initializing kms color map for depth 24, 8 bpc.
[    16.531] (==) modeset(0): DPMS enabled
[    16.531] (II) modeset(0): [DRI2] Setup complete
[    16.531] (II) modeset(0): [DRI2]   DRI driver: iris
[    16.531] (II) modeset(0): [DRI2]   VDPAU driver: va_gl
.....

I think this hints at the driver requesting unreasonable resolution and as a result the screen goes dark.

I’ll look into this, and providing the full logs, over the weekend as this would require quite a few restarts :sweat_smile:

5

And I’m in the opposite experience related to this. I have two desktop machines (that I hand built), and two laptop machines. All four are running as AMD Ryzen machines - AMD as in, using AMD processors and AMD graphics cards. And all four were chosen to only use “AMD chipsets” on purpose.

I’ve never had to do a rollback, ever, on any of the four machines. :+1:

6

Tracking issue:

https://bugzilla.suse.com/show_bug.cgi?id=1213693