Audigy 2 sound problem

Hi all probably me being stupid but I am having problems with my Audigy 2 ZS. I get the sound when suse boots up, then that is it? I cant seem to get any other sounds from the net or any players etc…

I have gone into the mixer and turned up all the volumes incase one of them is low, but still nothing?

Any ideas?

John

In case the problem is your mixer, please take a look at this guide … yes it is written for an older openSUSE version, but it is still applicable:
[Solution] Creative Audigy 1/2 + 11.0 + KDE/GNOME + ALSA - openSUSE Forums](http://forums.opensuse.org/hardware/386773-solution-creative-audigy-1-2-11-0-kde-gnome-alsa.html)

For testing your sound, you should use a better sound test than the net or players or your start up sound. Still , the fact you have start up sound indicates it functions.

What have you done to replace the crippled Novell codecs with proprietary codecs? Please follow the guide here: Multi-media and Restricted Format Installation Guide - openSUSE Forums

Note packman packaged rpms have ‘pm’ in the version number. I recommend you replace any Novell/SuSE-GmbH packaged apps with packman versions if packman packaged versions are available. Also, do NOT add videolan as a repository.

Hi, the mixer settings was the first thing I played with, because I had to set it up with previous versions of suse. I’m wondering if I have messed up the players? Is there a speaker test program I can try?

Yes, there is a good speaker test here:
SDB:AudioTroubleshooting - openSUSE
… try each of the two speaker tests, and also the alsa "aplay’ test. If any ONE of those works, then your sound is fine, and the problem is somewhere else.

Note if you wish us to take a more detailed look atthis, you need to provide the information that is recommended to be provided from the 2nd half of our multimedia stickie: Welcome to multimedia sub-area - openSUSE Forums

Well the speaker test didn’t work, which I dont understand as I have sound when the pc starts up? I do have a ATI 4890 graphics card installed which has HDMI sound built in, and I have found it sets that up as first sound device? But I have nothing with HDMI on it so I dont use the sound output from it.

John

… which one? all 3 ?

Note if you wish us to take a more detailed look atthis, you need to provide the information that is recommended to be provided from the 2nd half of our multimedia stickie: Welcome to multimedia sub-area - openSUSE Forums

Hi again, I got the first 2 to work but I’m not sure on how to run the last one?

John

Its typical that only one 1 of the 3, or that only 2 of the 3 will work.

This means your sound works, and all you need to now is sort codecs. Welcome to multimedia sub-area - openSUSE Forums

Sorry I just realized what I typed. I got the first 2 commands to work but I had no speaker output. I was not sure on how to get the last commands to work?

Sorry for the mix up.

John

ok, then once gain, please note, if you wish us to take a more detailed look atthis, you need to provide the information that is recommended to be provided from the 2nd half of our multimedia stickie: Welcome to multimedia sub-area - openSUSE Forums

Ok, here is the output URL :-

http://www.alsa-project.org/db/?f=c5139a2413241f3e1aa1e6881d67dd44758670bd

John

Please read that stickie again. I also need output of:

rpm -qa '*alsa*'
rpm -qa '*pulse*'
rpm -q libasound2
uname -a
cat /etc/modprobe.d/50-sound.conf

I note you have multiple sound cards installed:

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [Audigy2        ]: Audigy2 - SB Audigy 2 ZS [SB0350]
                      SB Audigy 2 ZS [SB0350] (rev.4, serial:0x20021102) at 0xe880, irq 16
 1 [HDMI           ]: HDA-Intel - HDA ATI HDMI
                      HDA ATI HDMI at 0xfaefc000 irq 17
 2 [CX8811         ]: CX88x - Conexant CX8811
                      Conexant CX8811 at 0xfc000000
 3 [camera         ]: USB-Audio - USB camera
                      USB camera at usb-0000:00:1d.1-1, full speed

… for the future, it would be REAL NICE if you also passed that information as it is relevant.

Could it be that you have the WRONG sound card selected?

Please take a look at this step in the audio troubleshooting guide: SDB:AudioTroubleshooting - openSUSE - Step#9 - determine the order of sound devices

Hi again, I did set the audigy as the primary sound card. It only sees the audigy and the ATI card anyway in YAST.

linux-xsat:/home/MW0DBB # rpm -qa ‘alsa
alsa-firmware-1.0.20-3.2.noarch
alsa-oss-1.0.17-25.2.x86_64
alsa-plugins-32bit-1.0.21-3.3.x86_64
alsa-oss-32bit-1.0.17-25.2.x86_64
alsa-utils-1.0.21-3.1.x86_64
alsa-1.0.21-3.2.x86_64
alsa-plugins-1.0.21-3.3.x86_64
linux-xsat:/home/MW0DBB # rpm -qa ‘pulse
libpulse0-0.9.19-2.3.x86_64
libxine1-pulse-1.1.16.1-7.6.x86_64
linux-xsat:/home/MW0DBB # rpm -q libsound2
package libsound2 is not installed
linux-xsat:/home/MW0DBB # rpm -q libasound2
libasound2-1.0.21-3.2.x86_64
linux-xsat:/home/MW0DBB # uname -a
Linux linux-xsat 2.6.31.5-0.1-desktop #1 SMP PREEMPT 2009-10-26 15:49:03 +0100 x86_64 x86_64 x86_64 GNU/Linux
linux-xsat:/home/MW0DBB # cat /etc/modprobe.d/50-sound.conf

options snd slots=snd-emu10k1,snd-hda-intel

NXNs.h2kiZ7VIR82:Sapphire HD 4850 512MB GDDR3 PCI-E Dual Slot Fansink

alias snd-card-1 snd-hda-intel

YmUS.9jPiZAnlR97:SB Audigy 2 ZS (SB0350)

alias snd-card-0 snd-emu10k1
linux-xsat:/home/MW0DBB #

Did you double check to see if sound is still coming out of the other sound device by mistake?

Did you install applications per this guide as recommended in an earlier post:
Multi-media and Restricted Format Installation Guide - openSUSE Forums

I’m not able to check the sound from the graphics as it is an HDMI output and I dont have any HDMI display devices. The other 2 devices in the list, well one is the webcam and the other is a TV card, which I think is the audio encoder chip?

When I was setting up the multimedia support I just did the one-click from this site?

At this rate I think I will go back to 11.1.

John

This is new information to the thread. Are you saying it worked for you under 11.1 ? If so, I don’t suppose you have a backup copy of your /etc/modprobe.d/sound file from 11.1 ?

No I ended up formatting the hard drive so all the info has gone. I have been using the Audigy 2 ZS for about 3 years now with no problems at all in all the suse’s to date. I do remember having to switch something in the mixer though, I think the output channel was just muted?

John

It sees only audigy in YaST? Why is that? Is that because the CX88x - Conexant CX8811 is your motherboard sound device, and has been disabled?

Anyway, you note the start up sound works.

Did you follow this guide: http://forums.opensuse.org/new-user-how-faq-read-only/407184-multi-media-restricted-format-installation-guide.html

All I have in Yast is the ATI sound which is built into my graphics card as it has an HDMI output socket and the Audigy 2ZS, I have set the audigy 2 as the primary sound card. I am not able to test the ATI as I dont have any HDMI tv sockets to try it on.

The other CX88 etc… is my TV card which does not even have a line out? so i guess this is just a sound encoder, this did work fine but I have no TV antenna up at the moment so im unable to test it. The 4th device is just a webcam so no sound output anyway.

John