aspire one D255 webcam microphone problems

English Applications
1

I am using KDE on opensuse 11.4. just made the change from WINDOWs but having trouble getting SKYPE to work properly…
going on a conference in a couple of day and would like to stay in touch with family…any suggestions.

ps - i have be read and installing different things for a couple of days.

lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 0402:9665 ALi Corp.

2

The webcam (0402:9665 ALi Corp) that comes with that Aspire One D255 is not well supported in GNU/Linux.

What problem are you encountering ? Does sound work ? Does your Mic work ? Does the webcam work ? Does it all work fine and you are having some other problem? Sorry, I can not tell from reading your post.

Is your openSUSE-11.4 a 32-bit or a 64-bit openSUSE-11.4 ?

Your webcam does not appear to be a uvc webcam. I read a reference in a Puppy Linux forum that it could be a gspca webcam. There is advice here in this URL as to a preload command one can use when running Skype to get a gspca webcam to function: HCL:Web cameras - openSUSE

Sorry, I can’t be more specific until you are more specific with more detail.

Good luck.

3

I am having second thoughts on that. I note a different model acer with an 0402:9665 webcam using the uvc driver according to this thread: InstallingDebianOn/Acer/Aspire_4741 - Debian Wiki

In addition to answering the questions I asked above, can you also please advise what is the output of the commands:


dmesg | grep uvc
dmesg | grep -i gspca
lsmod | grep uvc
lsmod | grep -i gspca

I’m trying to see if your webcam is detected as a uvc (or gspca) and if so if the kernel module is being loaded.

4

dmesg | grep uvc

8.050514] uvcvideo: Found UVC 1.00 device 1.3M WebCam (0402:9665)
8.053541] usbcore: registered new interface driver uvcvideo

dmesg | grep -i gspca

**nothing happens

lsmod | grep uvc

uvcvideo 64293 0
videodev 72163 1 uvcvideo
v4l1_compat 15285 2 uvcvideo,videodev

lsmod | grep -i gspca

**nothing happens

…to the questions asked : mic does not work, cam doesn’t appear and my opensuse 11.4 32 bit
…sorry for the lack information…new computer and took a chance with opensuse and the main reason i bought this was to stay in
touch with family(travel alot) and its not working. All this is very very appreciated!!

5

It appears your computer’s openSUSE has identified the webcam as a UVC compatible webcam. The question now is why does Skype not work since the webcam has been identified … Please, what is the output of:


rpm -qa '*skype*' '*v4l*'

(that will tell us what skype and what video-for-linux (v4l) apps/rpms you have installed).

Reference that, are you using KDE or Gnome ?

Can you provide the information that is recommended to be provided in the multimedia stickie ? Welcome to multimedia sub-area I will quote it here for you to make it easier as to what I mean:

/usr/sbin/alsa-info.sh

and select the SHARE/UPLOAD option and after the script finishes it will give you a URL to pass to the support personnel. Please post here the output URL/website-address that gives. Just the URL/website-address. You may need to run that script twice (the first time with root permissions to update in the /usr/sbin directory, and the second time to get the URL).
.
Note if for some reason that gives you no website/url/address then run it with the no-upload option:

/usr/sbin/alsa-info.sh --no-upload

and post the file /etc/alsa-info.txt it creates to Pastebin.comand press SUBMIT on that site and again post here the URL/website-address it provides.

.
… some clarification on running the script “alsa-info.sh” … when you run:

/usr/sbin/alsa-info.sh

you should get something like this (if it asks for an update, select NO):
http://thumbnails33.imagebam.com/9280/a5973e92794041.jpg](ImageBam)

followed by this (select the SHARE/UPLOAD option):
http://thumbnails30.imagebam.com/9280/5e84f992794044.jpg](ImageBam)

followed by this (its quickest if you simply select ‘NO’ to seeing the output - you will see it on the web page) :
http://thumbnails32.imagebam.com/9280/214da092794048.jpg](ImageBam)

followed by this (where in RED is the URL).
http://thumbnails23.imagebam.com/9280/d9858092794051.jpg](ImageBam)

Just post the URL you get (similar to the RED URL in my example, but yours will be different).

Again, if you can not get that, then run this with the no upload option:

/usr/sbin/alsa-info.sh --no-upload

which will create the file /tmp/alsa-info.txt. Copy that file and paste it on [Pastebin.com](http://pastebin.com) and press submit. That will give you a URL address. Please post that URL here.
 

Also provide the following:
  • in a terminal, or xterm, or konsole, type: rpm -qa ‘alsa’ #and post output here
  • in a terminal, or xterm, or konsole, type: rpm -qa ‘pulse’ #and post output here
  • in a terminal, or xterm, or konsole, type: rpm -q libasound2 #and post output here
  • in a terminal, or xterm, or konsole, type: uname -a #and post output here
  • …
  • for openSUSE-11.2 or newer, in a terminal, or xterm, or konsole, type: cat /etc/modprobe.d/50-sound.conf #and post output here

Please provide the above. It will hopefully help me determine what is misconfigured.

6

On 10/02/2011 10:36 PM, oldcpu wrote:
>
> The webcam (0402:9665 ALi Corp) that comes with that Aspire One D255 is
> not well supported in GNU/Linux.

i have a acer aspire one D255 and everything works:

i used the multimedia one click here
http://forums.opensuse.org/english/get-technical-help-here/how-faq-forums/advanced-how-faq-read-only/452883-multimedia-one-click.html

and the skype instructions here: http://en.opensuse.org/SDB:Skype

the only problem i had was i couldn’t use the built in mike in Skype
initially, documented here:

http://forums.opensuse.org/english/get-technical-help-here/laptop/461570-opensuse-11-4-acer-aspire-one-d255e-netbook-any-issues.html#post2354096

the fix is explained here:

http://forums.opensuse.org/english/get-technical-help-here/laptop/461570-opensuse-11-4-acer-aspire-one-d255e-netbook-any-issues.html#post2354479

hint: follow the install skype instructions carefully.

–
DD
Caveat-Hardware-Software-
openSUSE®, the “German Automobiles” of operating systems