I would like to be able to support my Logitech QuickCam Pro 3000 (VID 046D; PID 08B0), which is not a UVC camera. I believe it is supported by the pwc driver, but the only source that I can find for this driver is at Welcome to Saillard’s Lair - and my browser times out waiting for a response from that address.
17:00 UK time. I still cannot reach this web-site. I have asked other people in my city to try also. Nobody I have spoken to has been able to brwose this site. Is it something specific to my ISP that might be blocking this site, for example?
Clearly. But what is the cause? None of the 7 computers on my home LAN, running various flavours of Linux, Windows and Mac software, can get to this site. None of the other people in my city, whom I have asked to try, all using the same ISP (Virgin Media) can get to this site.
OK, I may have made a little progress here. After only a mere 1.5 hours of arguing with and being given ‘nothing to do with us’ excuses from Virgin Media technical support in Bangalore, they have finally admitted that this might be a problem with their DNS servers. But only ‘might’, you understand…
that will show you exactly where the path to saillard is blocked…
get the email address of someone at virgin and send’em a copy…
oh, and to prove there IS a route all the way (to folks that have GOOD
DNS setup) i can send you a copy of mine…or you can go to http://www.dnsstuff.com/ and do a traceroute (FREE on the front page)
from there to saillard.org to prove that it is possible to get there…
Thanks for this - it is most helpful. I can see that the pings issued by traceroute get about 13 hops before disappearing.
Sadly I have not found it possible to get an email address of anybody in VirginMedia. They are totally impenetrable (but very good at sending out invoices).I only have access through a web page ‘contact us’ form which leaves me with no proof of ever having contacted VirginMedia. They do send an acknowledgement offering to reply within 2 to 3 days, but I have at least 3 of these offers outstanding from 2006!
It looks like it is impossible for me to get to this site using my ISP. All of my close contacts use the same ISP. Is there some volunteer out there who would kindly download the Philips Webcam drivers from Luc Saillard’s site for me? I would be very grateful.
> Thanks for this - it is most helpful. I can see that the pings issued by
> traceroute get about 13 hops before disappearing.
> Sadly I have not found it possible to get an email address of anybody
> in VirginMedia.
have you called them again?
tell them you want to talk to a second level tech…
tell them you have a traceroute that shows where the route dies
(hopefully INSIDE the virgin network)…
tell them you want to email/fax the traceroute to them…
> It looks like it is impossible for me to get to this site using my ISP.
> All of my close contacts use the same ISP. Is there some volunteer out
> there who would kindly download the Philips Webcam drivers from Luc
> Saillard’s site for me? I would be very grateful.
if someone does that for you, are you then prepared and capable to
compile/install? (have you successfully compiled a driver before?)
but, how will you receive the packages and instructions? that is, will
you post your email address here? (they can’t be attached to a forum
or, do you to have a FTP directory somewhere they could be transferred to?
can’t you go to a public library (or Starbucks/any hot spot) and
download to a memory stick??
I finally got this resolved - but why the fix works completely mystifies me…
In hunting all over the internet for a possible solution I found an article on the LinkSys knowledge base which warned me about having the correct MAC address in my router. Which one is ‘correct’ beats me, bearing in mind I have beteeen 6 and 8 computers talking to the internet through the router. However, I cloned the MAC for the computer closest at hand at the time - and it worked!
Virgin Media have been unable to offer me any satisfactory explanation of why having the ‘wrong’ MAC address in my router causes a failure about 6 or 8 hops away from my home LAN. I think their attitude is ‘it works; be satisfied’. On the other hand they did decide that my cable modem needed replacement too (which finally gave me the broadband speed I have been paying for for years but never getting).
Now the hard part: I have downloaded the PWC package and tried to compile it. In all the years I have been using Linux I have never successfully compiled anything - the make step has always failed because the programmer failed to ensure that his assumptions about my installation (or my knowledge) were valid.
Compilng PWC is no exception. The make fails. This is now the subject of another post because I cannot understand how to overcome the failure.