After updating kernel and doing a reboot, network not starting

English Install/Boot/Login
1

I run a program which configure computer automatically.
The program copy some data to

  • user home
  • root home
  • etc
  • usr

To be able to compile kernel module of virtualbox (virtualbox.org) at some step I install or update the following :

  • dkms (install/update + start service)
  • kernel-default
  • kernel-default-devel
  • kernel-devel
  • kernel-syms
  • gcc
  • make

Then doing a reboot.
After relogin, network has disappear.

/etc/resolv.conf

has null size

grep “” /sys/class/net/eth0/carrier*
grep “” /sys/class/net/eth0/operstate

return file not found

After running each step , I tested if network was still accessible.
So I know at what step the problem is arising.

I have no idea by what to begin.

This program has worked correctly on another computer.

Any direction is welcome

2

A bit vague! We have no idea about your custom “update” program". You could start by providing some relevant details about the network system state…
inxi -na
ip a
sudo systemctl status network

3

Why don’t you share your program and the step that apparently causes the network connectivity issue?

4

hello.
here the result for your asking.

user_install@localhost:~> inxi -na
Network:
Device-1: Qualcomm Atheros AR9485 Wireless Network Adapter vendor: AzureWave
driver: ath9k v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
bus-ID: 03:00.0 chip-ID: 168c:0032 class-ID: 0280
IF: wlan0 state: down mac: 02:aa:36:b2:64:a8
Device-2: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet vendor: ASUSTeK
driver: N/A pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 04:00.0
chip-ID: 1969:1083 class-ID: 0200
Device-3: IMC Networks Atheros AR3012 Bluetooth 4.0 Adapter type: USB
driver: btusb bus-ID: 1-1.1:3 chip-ID: 13d3:3362 class-ID: e001
serial: Alaska Day 2006

==============================================================

user_install@localhost:~> ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
2: wlan0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state DOWN group default qlen 1000
link/ether 02:aa:36:b2:64:a8 brd ff:ff:ff:ff:ff:ff permaddr dc:85:de:3a:b7:de
altname wlp3s0

=============================================================

user_install@localhost:~> sudo systemctl status network
[sudo] password for root:
● NetworkManager.service - Network Manager
Loaded: loaded (/usr/lib/systemd/system/NetworkManager.service; enabled; vendor preset: disabled)
Active: active (running) since Sun 2024-09-01 12:43:16 CEST; 24min ago
Docs: man:NetworkManager(8)
Main PID: 1456 (NetworkManager)
Tasks: 3 (limit: 4915)
CGroup: /system.slice/NetworkManager.service
└─ 1456 /usr/sbin/NetworkManager --no-daemon

Sep 01 12:57:01 localhost.localdomain NetworkManager[1456]: [1725188221.9206] device (wlan0): set-hw-addr: set MAC address to 02:AA:36:B2:64:A8 (scanning)
Sep 01 12:57:01 localhost.localdomain NetworkManager[1456]: [1725188221.9367] device (wlan0): supplicant interface state: inactive → interface_disabled
Sep 01 12:57:01 localhost.localdomain NetworkManager[1456]: [1725188221.9368] device (p2p-dev-wlan0): supplicant management interface state: inactive → interface_disabled
Sep 01 12:57:01 localhost.localdomain NetworkManager[1456]: [1725188221.9568] device (wlan0): supplicant interface state: interface_disabled → inactive
Sep 01 12:57:01 localhost.localdomain NetworkManager[1456]: [1725188221.9568] device (p2p-dev-wlan0): supplicant management interface state: interface_disabled → inactive
Sep 01 13:03:55 localhost.localdomain NetworkManager[1456]: [1725188635.0102] device (wlan0): set-hw-addr: set MAC address to 72:F6:ED:05:3E:F8 (scanning)
Sep 01 13:03:55 localhost.localdomain NetworkManager[1456]: [1725188635.0259] device (wlan0): supplicant interface state: inactive → interface_disabled
Sep 01 13:03:55 localhost.localdomain NetworkManager[1456]: [1725188635.0259] device (p2p-dev-wlan0): supplicant management interface state: inactive → interface_disabled
Sep 01 13:03:55 localhost.localdomain NetworkManager[1456]: [1725188635.0408] device (wlan0): supplicant interface state: interface_disabled → inactive
Sep 01 13:03:55 localhost.localdomain NetworkManager[1456]: [1725188635.0408] device (p2p-dev-wlan0): supplicant management interface state: interface_disabled → inactive

===============================================================

Some more indication :

user_install@localhost:~> nmcli c show
NAME UUID TYPE DEVICE
eth0 7ba00b1d-8cdd-30da-91ad-bb83ed4f7474 ethernet –

=============================================================

user_install@localhost:~> nmcli d show
GENERAL.DEVICE: wlan0
GENERAL.TYPE: wifi
GENERAL.HWADDR: 8E:4B:59:2B:C8:08
GENERAL.MTU: 1500
GENERAL.STATE: 30 (disconnected)
GENERAL.CONNECTION: –
GENERAL.CON-PATH: –
IP4.GATEWAY: –
IP6.GATEWAY: –

GENERAL.DEVICE: p2p-dev-wlan0
GENERAL.TYPE: wifi-p2p
GENERAL.HWADDR: (unknown)
GENERAL.MTU: 0
GENERAL.STATE: 30 (disconnected)
GENERAL.CONNECTION: –
GENERAL.CON-PATH: –

GENERAL.DEVICE: lo
GENERAL.TYPE: loopback
GENERAL.HWADDR: 00:00:00:00:00:00
GENERAL.MTU: 65536
GENERAL.STATE: 10 (unmanaged)
GENERAL.CONNECTION: –
GENERAL.CON-PATH: –
IP4.ADDRESS[1]: 127.0.0.1/8
IP4.GATEWAY: –
IP6.GATEWAY: –

=============================================================

The command used to start the script :

“$MAIN_SCRIPTS_SUBPATH/001-1_RUN_INITIAL_TASK/05-script_install_mini_compiler_for_GA_script.sh”

The script itself :
05-script_install_mini_compiler_for_GA_script.sh

The commands log :
zypper log

Thank you for helping.

5

No driver?

Do you use a self compiled driver?

Maybe wrong firmware?

6

After reinstall 15.5 and before updating kernel (from my script) :

user_install@15:~> uname -a
Linux 15 5.14.21-150500.53-default #1 SMP PREEMPT_DYNAMIC Wed May 10 07:56:26 UTC 2023 (b630043) x86_64 x86_64 x86_64 GNU/Linux

==========================================================

Hardware information :

net.1: get network data
net interface: name = eth0, path = /class/net/eth0
type = 1
carrier = 1
hw_addr = 30:85:a9:28:16:f9
net device: path = /devices/pci0000:00/0000:00:1c.3/0000:04:00.0
net driver: name = atl1c, path = /bus/pci/drivers/atl1c
eth0: ethtool permanent hw address[6]: 30:85:a9:28:16:f9
ethtool private flags: 0
net interface: name = wlan0, path = /class/net/wlan0
type = 1
carrier = 0
hw_addr = ae:fe:bd:4b:98:8e
net device: path = /devices/pci0000:00/0000:00:1c.1/0000:03:00.0
net driver: name = ath9k, path = /bus/pci/drivers/ath9k
wlan0: ethtool permanent hw address[6]: dc:85:de:3a:b7:de
ethtool private flags: 0
net interface: name = lo, path = /class/net/lo
type = 772
carrier = 1
hw_addr = 00:00:00:00:00:00
lo: ethtool permanent hw address[6]: 00:00:00:00:00:00
GDRVINFO ethtool error: Operation not supported
ethtool private flags: 0

==========================================================

inxi -a

user_install@15:~> inxi -na
Network:
Device-1: Qualcomm Atheros AR9485 Wireless Network Adapter vendor: AzureWave
driver: ath9k v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
bus-ID: 03:00.0 chip-ID: 168c:0032 class-ID: 0280
IF: wlan0 state: down mac: aa:74:a5:39:0d:bf
Device-2: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet vendor: ASUSTeK
driver: atl1c v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: d000
bus-ID: 04:00.0 chip-ID: 1969:1083 class-ID: 0200
IF: eth0 state: up speed: 1000 Mbps duplex: full mac: 30:85:a9:28:16:f9
Device-3: IMC Networks Atheros AR3012 Bluetooth 4.0 Adapter type: USB
driver: btusb bus-ID: 1-1.1:7 chip-ID: 13d3:3362 class-ID: e001
serial: Alaska Day 2006

==========================================================

ip a

user_install@15:~> ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
2: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP group default qlen 1000
link/ether 30:85:a9:28:16:f9 brd ff:ff:ff:ff:ff:ff
altname enp4s0
inet 192.168.130.80/24 brd 192.168.130.255 scope global dynamic noprefixroute eth0
valid_lft 85338sec preferred_lft 85338sec
3: wlan0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state DOWN group default qlen 1000
link/ether aa:74:a5:39:0d:bf brd ff:ff:ff:ff:ff:ff permaddr dc:85:de:3a:b7:de
altname wlp3s0

==========================================================

systemctrl status network
Note that ipv6 is disabled in grub

user_install@15:~> sudo systemctl status network

We trust you have received the usual lecture from the local System
Administrator. It usually boils down to these three things:

#1) Respect the privacy of others.
#2) Think before you type.
#3) With great power comes great responsibility.

[sudo] password for root:
● NetworkManager.service - Network Manager
Loaded: loaded (/usr/lib/systemd/system/NetworkManager.service; enabled; vendor preset: disabled)
Active: active (running) since Sun 2024-09-01 08:33:13 CEST; 8h ago
Docs: man:NetworkManager(8)
Main PID: 1488 (NetworkManager)
Tasks: 3 (limit: 4915)
CGroup: /system.slice/NetworkManager.service
└─ 1488 /usr/sbin/NetworkManager --no-daemon

Sep 01 16:36:43 15 NetworkManager[1488]: [1725201403.0535] platform-linux: do-add-ip6-address[2: fe80::3285:a9ff:fe28:16f9]: failure 95 (Operation not supported)
Sep 01 16:36:45 15 NetworkManager[1488]: [1725201405.0555] ipv6ll[145861ef9e49b2d9,ifindex=2]: changed: no IPv6 link local address to retry after Duplicate Address Detection failures (back off)
Sep 01 16:36:55 15 NetworkManager[1488]: [1725201415.0659] platform-linux: do-add-ip6-address[2: fe80::3285:a9ff:fe28:16f9]: failure 95 (Operation not supported)
Sep 01 16:36:57 15 NetworkManager[1488]: [1725201417.0681] ipv6ll[145861ef9e49b2d9,ifindex=2]: changed: no IPv6 link local address to retry after Duplicate Address Detection failures (back off)
Sep 01 16:37:07 15 NetworkManager[1488]: [1725201427.0735] platform-linux: do-add-ip6-address[2: fe80::3285:a9ff:fe28:16f9]: failure 95 (Operation not supported)
Sep 01 16:37:09 15 NetworkManager[1488]: [1725201429.0738] ipv6ll[145861ef9e49b2d9,ifindex=2]: changed: no IPv6 link local address to retry after Duplicate Address Detection failures (back off)
Sep 01 16:37:19 15 NetworkManager[1488]: [1725201439.0846] platform-linux: do-add-ip6-address[2: fe80::3285:a9ff:fe28:16f9]: failure 95 (Operation not supported)
Sep 01 16:37:21 15 NetworkManager[1488]: [1725201441.0854] ipv6ll[145861ef9e49b2d9,ifindex=2]: changed: no IPv6 link local address to retry after Duplicate Address Detection failures (back off)
Sep 01 16:37:31 15 NetworkManager[1488]: [1725201451.0961] platform-linux: do-add-ip6-address[2: fe80::3285:a9ff:fe28:16f9]: failure 95 (Operation not supported)
Sep 01 16:37:33 15 NetworkManager[1488]: [1725201453.0985] ipv6ll[145861ef9e49b2d9,ifindex=2]: changed: no IPv6 link local address to retry after Duplicate Address Detection failures (back off)

==========================================================

nmcli c show

user_install@15:~> nmcli c show
NAME UUID TYPE DEVICE
eth0 7ba00b1d-8cdd-30da-91ad-bb83ed4f7474 ethernet eth0

==========================================================

nmcli d show

user_install@15:~> nmcli d show
GENERAL.DEVICE: eth0
GENERAL.TYPE: ethernet
GENERAL.HWADDR: 30:85:A9:28:16:F9
GENERAL.MTU: 1500
GENERAL.STATE: 100 (connected)
GENERAL.CONNECTION: eth0
GENERAL.CON-PATH: /org/freedesktop/NetworkManager/ActiveConnection/2
WIRED-PROPERTIES.CARRIER: on
IP4.ADDRESS[1]: 192.168.130.80/24
IP4.GATEWAY: 192.168.130.230
IP4.ROUTE[1]: dst = 192.168.130.0/24, nh = 0.0.0.0, mt = 100
IP4.ROUTE[2]: dst = 0.0.0.0/0, nh = 192.168.130.230, mt = 100
IP4.DNS[1]: 192.168.130.230
IP4.DOMAIN[1]: troll-hathor.nwk
IP6.GATEWAY: –

GENERAL.DEVICE: wlan0
GENERAL.TYPE: wifi
GENERAL.HWADDR: 12:FB:E2:35:F7:11
GENERAL.MTU: 1500
GENERAL.STATE: 30 (disconnected)
GENERAL.CONNECTION: –
GENERAL.CON-PATH: –
IP4.GATEWAY: –
IP6.GATEWAY: –

GENERAL.DEVICE: p2p-dev-wlan0
GENERAL.TYPE: wifi-p2p
GENERAL.HWADDR: (unknown)
GENERAL.MTU: 0
GENERAL.STATE: 30 (disconnected)
GENERAL.CONNECTION: –
GENERAL.CON-PATH: –

GENERAL.DEVICE: lo
GENERAL.TYPE: loopback
GENERAL.HWADDR: 00:00:00:00:00:00
GENERAL.MTU: 65536
GENERAL.STATE: 10 (unmanaged)
GENERAL.CONNECTION: –
GENERAL.CON-PATH: –
IP4.ADDRESS[1]: 127.0.0.1/8
IP4.GATEWAY: –
IP6.GATEWAY: –

==========================================================

lshw

      *-network
            description: Ethernet interface
            product: AR8151 v2.0 Gigabit Ethernet
            vendor: Qualcomm Atheros
            physical id: 0
            bus info: pci@0000:04:00.0
            logical name: eth0
            version: c0
            serial: 30:85:a9:28:16:f9
            size: 1Gbit/s
            capacity: 1Gbit/s
            width: 64 bits
            clock: 33MHz
            capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
            configuration: autonegotiation=on broadcast=yes **driver=atl1c driverversion=5.14.21-150500.53-default** duplex=full ip=192.168.130.80 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
            resources: irq:29 memory:f7100000-f713ffff ioport:d000(size=128)

If that help

7

Seems to be a kernel driver as shown by lshw.

8

ethtool

user_install@15:~> sudo ethtool -i eth0
[sudo] password for root:
driver: atl1c
version: 5.14.21-150500.53-default
firmware-version:
expansion-rom-version:
bus-info: 0000:04:00.0
supports-statistics: no
supports-test: no
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: no

9

reading the driver “/lib/modules/5.14.21-150500.53-default/kernel/drivers/net/ethernet/atheros/atl1c” i found this :

license=GPLdescription=Qualcomm Atheros 100/1000M Ethernet Network Driverauthor=Qualcomm Atheros Inc.author=Jie Yangsuserelease=SLE15-SP5

10

No dirver loaded, as confirmed by the inxi output. You need to find out why. Examine the kernel logs.

11

After updating kernel modules, Is there a way to just reinstall the driver Qualcomm Atheros AR8131 Gigabit Ethernet (atl1c) instead of reinstalling everything again ?

What can I do with the current running module : /lib/modules/5.14.21-150500.53-default/kernel/drivers/net/ethernet/atheros/atl1c/atl1c.ko.zst ?

Where to put the module after decompress ?

12

I may have found where the problem came from.
I have a 15.5 installation usb key created several months ago.
To go faster, I do not use the opensuse repositories on the internet network.
For virtualbox installation I install the prerequisite software with in particular ‘kernel*’.
I reboot.
At this point I have different versions for some ‘kernel*’.
On the failed system, using yast2 I forced a re-installation of all ‘kernel*’
Which solved my problem.

I am still interested for answer to the questions in my previous thread.

Thank you all for helping.

13

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