New hardware, laptop Toshiba Satellite A7288
fresh install of 13.1 RC2 using DVD (fresh home)
Fn keys to dim screen and brighten screen do not work
HP scanner MFP3300 shows in lsusb and dmesg but all attempts to use it
result in an error:
Skanlite: Opening the selected scanner failed.
xsane: Failed to open device
‘hpaio:/usb/HP_Laserjet_3300_3310_3320?serial=00SGH1B105K’: invalid
argument.
Scanner works fine in a VB Win 7 install so not a hardware problem.
Attempts to install using UEFI were unsuccessful, most likely my
inexperience using UEFI.
Using <CTRL><ALT>F1 to access tty1 works but any attempt to use <ALT> F?
to return to graphic session is fruitless.
On 11/05/2013 06:36 PM, deano ferrari pecked at the keyboard and wrote:
> kensch;2595950 Wrote:
>> fresh install of 13.1 RC2 using DVD (fresh home)
>>
>> HP scanner MFP3300 shows in lsusb and dmesg but all attempts to use it
>> result in an error:
>>
>> Skanlite: Opening the selected scanner failed.
>> xsane: Failed to open device
>> ‘hpaio:/usb/HP_Laserjet_3300_3310_3320?serial=00SGH1B105K’: invalid
>> argument.
>>
>> Scanner works fine in a VB Win 7 install so not a hardware problem.
>>
> A configuration issue perhaps?
>
> It should be supported
>
> ‘HP Linux Imaging and Printing’ (http://tinyurl.com/o2nmx6n)
>
> Maybe you should run
>
> Code:
> --------------------
> hp-check -t
> --------------------
>
> to look for any particular issues or errors.
>
>
The above command reports many problems about missing software only
because of the version number. Full text follows:
toshiba-lt:~ # hp-check -t
Saving output in log file: /root/hp-check.log
HP Linux Imaging and Printing System (ver. 3.13.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before
compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the
proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a
distro supplied package (.deb, .rpm, etc) or an already built HPLIP
supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This
mode will check both of the above cases (both compile- and run-time
dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run
time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
//usr/lib64/python2.7/site-packages/gtk-2.0/gtk/__init__.py:57:
GtkWarning: could not open display
warnings.warn(str(e), _gtk.Warning)
---------------
| SYSTEM INFO |
---------------
Kernel: 3.11.6-3-desktop #1 SMP PREEMPT Thu Oct 24 16:23:02 UTC 2013
(0ba01b7) GNU/Linux
Host: toshiba-lt.bout-tyme.net
Proc: 3.11.6-3-desktop #1 SMP PREEMPT Thu Oct 24 16:23:02 UTC 2013
(0ba01b7) GNU/Linux
Distribution: suse 13.1
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.13.10
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for suse distro 13.1
version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.13.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/manufacturer-PPDs/hplip
ppdbase=/usr/share/cups/model/manufacturer-PPDs
doc=/usr/share/doc/packages/hplip
html==/usr/share/doc/packages/hplip
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/lib/cups/driver
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=no
cups-ppd-install=yes
internal-tag=3.13.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev-acl-rules=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: No such file or directory
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
policykit Admin-Policy-framework OPTIONAL
- 0.112 OK -
gs Ghostscript REQUIRED
7.05 9.07 OK -
network Network-wget OPTIONAL
- 1.14 OK -
scanimage Shell-Scanning OPTIONAL
1.0 1.0.23 OK -
error: avahi-utils avahi-utils OPTIONAL
- - MISSING 'avahi-utils needs to be
installed'
error: dbus DBus REQUIRED
- 1.7.4 MISSING 'DBUS may not be installed or
not running'
cups CUPS REQUIRED
1.1 1.5.4 OK 'CUPS Scheduler is running'
(xsane:9126): Gtk-WARNING **: cannot open display:
error: xsane SANE-GUI OPTIONAL
0.9 - INCOMPAT 'xsane needs to be installed'
-------------------------
| General Dependencies |
-------------------------
error: reportlab Python-PDF-Lib OPTIONAL
2.0 - MISSING 'reportlab needs to be installed'
libcrypto OpenSSL-Crypto-Lib REQUIRED
- 1.0.1 OK -
pil Python-Image-Lib OPTIONAL
- 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED
4.0 4.10.3 OK -
error: libjpeg JPEG-Lib REQUIRED
- - MISSING 'libjpeg needs to be installed'
libpthread POSIX-Threads-Lib REQUIRED
- 2.18 OK -
python-dbus Python-DBUS REQUIRED
0.80.0 1.2.0 OK -
error: python-devel Python-SDK REQUIRED
2.2 2.7.5 MISSING 'python-devel needs to be
installed'
pyqt4 Python-Qt4 REQUIRED
4.0 4.10.3 OK -
error: cups-devel CUPS-SDK REQUIRED
- 1.5.4 MISSING 'cups-devel needs to be
installed'
error: sane-devel SANE-SDK REQUIRED
- - MISSING 'sane-devel needs to be
installed'
error: libusb USB-Lib REQUIRED
- 1.0 MISSING 'libusb needs to be installed'
sane Scan-Lib REQUIRED
- - OK -
error: cups-image CUPS-Image-Lib REQUIRED
- 1.5.4 MISSING 'cups-image needs to be
installed'
libnetsnmp-devel SNMP-Networking-SDK REQUIRED
5.0.9 5.7.2 OK -
python-xml Python-XML-Lib REQUIRED
- 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL
- - OK -
------------------------------
| Compile Time Dependencies |
------------------------------
gcc gcc-Compiler REQUIRED
- 4.8.1 OK -
error: libtool Build-tools REQUIRED
- - MISSING 'libtool needs to be installed'
make GNU-Build-tools REQUIRED
3.0 3.82 OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED
- 3.13.10 OK -
pcardext PhotoCard-Extension REQUIRED
- 3.13.10 OK -
hpmudext IO-Extension REQUIRED
- 3.13.10 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED
- 3.13.10 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED
- 3.13.10 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K' is a
Hewlett-Packard HP_LaserJet_3300_3310_3320 all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
------------------------------------------------------
----------------------------
hp:/usb/HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K HP LaserJet
3300/3310/3320
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP-LaserJet-3300-3310-3320
--------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K
PPD: /etc/cups/ppd/HP-LaserJet-3300-3310-3320.ppd
PPD Description: HP LaserJet 3310 MFP Foomatic/Postscript
Printer status: printer HP-LaserJet-3300-3310-3320 is idle. enabled
since Tue Nov 5 20:46:26 2013
Communication status: Good
HP_LaserJet_3300_3310_3320
--------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_3300_3310_3320?serial=00SGH1B1051K
PPD: /etc/cups/ppd/HP_LaserJet_3300_3310_3320.ppd
PPD Description: HP LaserJet 3300 Series Postscript (recommended)
Printer status: printer HP_LaserJet_3300_3310_3320 is idle. enabled
since Tue Nov 5 20:46:26 2013
Communication status: Good
Xerox_Phaser_6180
-----------------
Type: Unknown
Device URI: socket://192.168.10.30
PPD: /etc/cups/ppd/Xerox_Phaser_6180.ppd
PPD Description: Xerox Phaser 6180DN - CUPS+Gutenprint v5.2.9
Printer status: printer Xerox_Phaser_6180 is idle. enabled since Sun
Nov 3 16:08:44 2013
warning: Printer is not HPLIP installed. Printers must use the hp: or
hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
USB HP-LaserJet-3300-3310-3320 Required -
- OK Node:'/dev/bus/usb/005/004' Perm:' root lp rw- rw-
rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'dbus-1-devel' package is missing/incompatible
error: 'python-gobject2' package is missing/incompatible
error: 'libjpeg-devel' package is missing/incompatible
error: 'python-devel' package is missing/incompatible
error: 'python-xml' package is missing/incompatible
error: 'libpython2_7-1_0' package is missing/incompatible
error: 'cups-devel' package is missing/incompatible
error: 'cupsddk' package is missing/incompatible
error: 'sane-backends-devel' package is missing/incompatible
error: 'libusb-1_0-devel' package is missing/incompatible
error: 'libusb-1_0-0' package is missing/incompatible
error: 'cups-devel' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libgphoto2-devel' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
error: 'xsane' package is missing/incompatible
Total Errors: 11
Total Warnings: 2
Run 'hp-doctor' command to prompt and fix the issues.
Done.
toshiba-lt:~ #
.code]
Ken
I installed 13.1 RC2 32-bit KDE from the DVD iso on a USB stick. I added HPLIP during the initial installation. After reboot I used YaST to add our HP cm1312nfi MFP using hp-setup. That seemed to work OK, but I did not try much printing or scanning.
After reading this thread, I ran
hp-check -t
and had about the same missing packages as kensch. As suggested by hp-check, I ran
hp-doctor
and it installed 20 packages. Xsane now accesses the scanner.
On 11/05/2013 11:46 PM, crmrhm pecked at the keyboard and wrote:
> kensch;2595976 Wrote:
>> Run ‘hp-doctor’ command to prompt and fix the issues.
>>
> I installed 13.1 RC2 32-bit KDE from the DVD iso on a USB stick. I added
> HPLIP during the initial installation. After reboot I used YaST to add
> our HP cm1312nfi MFP using hp-setup. That seemed to work OK, but I did
> not try much printing or scanning.
>
> After reading this thread, I ran
>
> Code:
> --------------------
> hp-check -t
> --------------------
> and had about the same missing packages as kensch. As suggested by
> hp-check, I ran
> Code:
> --------------------
> hp-doctor
> --------------------
> and it installed 20 packages. Xsane now accesses the scanner.
>
> Regards,
> Howard
>
>
After running hp-doctor and installing missing packages I found many
files missing, After fixing that by force updating installed packages
hp-doctor reports only one warning about a non HP printer (my Xerox
printer). But I still get the same errors from scanlite and xsane. Guess
I just need to wait for 13.1 GM.