13.1 DVD installer locked in the first menu

thornbush · December 30, 2013, 1:56am

Hi.
I am trying to install the Opensuse 13.1, but the first menu of the installer is locked, so that I can’t start the installation
Thanks

SimonHeimbach · December 30, 2013, 10:39pm

Hi thornbush,

check your download with md5:

md5 <yourpathtoiso>

ist’s supposed to be “1bd6223430910f6d5a168d4e19171462 openSUSE-13.1-DVD-i586.iso”. If not, than redownload the iso.

ensure it’s also correct on your dvd. Many CD-bruning-tools should be able to calculate the md5-checksum.
if that doesn’t help, we’d need your hardware specification. Please name at least the computer vendor and model-name, your CPU and GPU and maybe if you have BIOS or UEFI running.

Regards
Simon

thornbush · December 31, 2013, 3:02am

Hi.
I have already checked it, and it is ok, as you have written.
Thank you.

Fraser_Bell · December 31, 2013, 5:21am

Which screen do you lock up on?

This one?

http://activedoc.opensuse.org/sites/default/files/i_y2_boot_5.png

or this one?

http://activedoc.opensuse.org/sites/default/files/i_y2_welcome_5.png

pavibhai · December 31, 2013, 5:58am

I once saw a problem with the touch pad not being detected during the install however after the install it was working fine. Maybe you should try with a USB mouse and or keyboard as needed.

thornbush · January 2, 2014, 4:02am

This one, yet sometimes another beautiful screen like this one but with a snow theme.
There was another screen that have passed very fast, and automatically this one.

Fraser_Bell · January 2, 2014, 9:56am

Just to clarify “locked”…

Up/Down arrows don’t work?

F5 key does nothing?

Pressing “e” does nothing?

oldcpu · January 2, 2014, 10:01am

On some PCs the USB keyboard and USB mouse will not work, unless the PC BIOS has ‘legacy mode’ selected for the USB devices. It may be worthwhile checking the BIOS settings of the PC in this regard.

knurpht · January 2, 2014, 4:17pm

That’s what I was thinking of too. Plus, on some laptops you don’t have a legacy mode to pick, but a “unlock” feature.

thornbush · January 3, 2014, 1:40am

Hi,

Anything works. Up, Down and any F(1-12) works. The functions menu that appears in the screen sent to me does not appear and any function key works.I have tried to type every key of the keyboard, but I did not remember “e” specifically. I will try it.Thank you.

thornbush · January 3, 2014, 1:41am

I will check, but I use a cable keyboard.

robin_listas · January 3, 2014, 1:53am

On 2014-01-03 01:46, thornbush wrote:
>
> oldcpu;2613023 Wrote:
>> On some PCs the USB keyboard and USB mouse will not work, unless the PC
>> BIOS has ‘legacy mode’ selected for the USB devices. It may be
>> worthwhile checking the BIOS settings of the PC in this regard.

> I will check, but I use a cable keyboard.

USB keyboards and mice are cable devices.

Or do you PS/2 keyboard?

–
Cheers / Saludos,

Carlos E. R.
(from 13.1 x86_64 “Bottle” (Elessar))

robin_listas · January 3, 2014, 1:56am

On 2014-01-03 01:46, thornbush wrote:
>
> Hi, :)Fraser_Bell;2613021 Wrote:
>> Just to clarify “locked”…Up/Down arrows don’t work?F5 key does
>> nothing?Pressing “e” does nothing?

> Anything works. Up, Down and any F(1-12) works. The functions menu that
> appears in the screen sent to me does not appear and any function key
> works.I have tried to type every key of the keyboard, but I did not
> remember “e” specifically. I will try it.Thank you.

Well, then what you have to do for install is select the second entry and press “Enter”. What
happens then?

–
Cheers / Saludos,

Carlos E. R.
(from 13.1 x86_64 “Bottle” (Elessar))

thornbush · January 3, 2014, 3:34am

Oh, thank you, yes, a PS2 keyboard.

thornbush · January 3, 2014, 3:42am

Ok, I’m sorry, I had misexpressed myself. While that screen is loaded, no key works, even the function keys and down and up, and even enter.Thanks.

Fraser_Bell · January 4, 2014, 12:45am

Very puzzling.

Certainly a hardware issue, seems most likely unstaller doesn’t like the keyboard, especially since I think you indicated you can use the keyboard while in the BIOS.

Am I right about that?

Perhaps, if you can, try a different keyboard.

-fb

thornbush · January 4, 2014, 5:01am

It is solved. Opensuse is installed. This time it have worked.
Thank you all.

Fraser_Bell · January 4, 2014, 8:21am

Great! Enjoy!

But…

How did you solve it? We would like to know, for future reference.

-fb

robin_listas · January 4, 2014, 2:41pm

On 2014-01-03 03:36, thornbush wrote:
>
> robin_listas;2613250 Wrote:
>>USB keyboards and mice are cable devices. Or do you PS/2
>> keyboard?

> Oh, thank you, yes, a PS2 keyboard.

Mmm. They are usually more reliable. I assume it is a PS2 keyboard connected on a real PS/2 socket
for keyboards (you might confuse the one for the mouse).

There are also converters to USB for these devices, which you insert on the cable and then connect
to an USB plug or to a PS2 plug. I prefer to connect each device to its native socket, no conversions.

–
Cheers / Saludos,

Carlos E. R.
(from 13.1 x86_64 “Bottle” (Elessar))

robin_listas · January 4, 2014, 2:43pm

On 2014-01-04 05:06, thornbush wrote:
>
> It is solved. Opensuse is installed. This time it have worked.
> Thank you all.

How? How did you got it to work? Please tell us, this is puzzling.

–
Cheers / Saludos,

Carlos E. R.
(from 13.1 x86_64 “Bottle” (Elessar))