12.1 - Fresh install - Opensuse forum freeze system

jcdole · November 25, 2011, 11:05am

Hello.

Have my laptop upgrade from 11.3 to 12.1 doing a fresh install.
After reboot, as with 11.3 installation setup, must install nvidia driver (blank screen) using one-click from opensuse SDB:NVIDIA drivers - openSUSE
After new reboot, jump to opensuse forum to send some comment/questions about my samsung laser color printer.
The system freeze after writing about 20 words.
Must use the power button.
The problem is permanent and reproducible at will.

There is no hardware change since I bought my laptop.

This message is send from my server.
Apart from installing the NVIDIA driver, the system is in the state that follows the first reboot.

Any idea

jcdole · November 26, 2011, 7:06pm

More info.

Seems to freeze any time in any screen type ( firefox, mahjong games, …) but not in kwrite nor in console for the moment.

The system in unusable.

martin_helm · November 26, 2011, 7:27pm

Am 26.11.2011 19:16, schrieb jcdole:
>
> More info.
>
> Seems to freeze any time in any screen type ( firefox, mahjong games,
> …) but not in kwrite nor in console for the moment.
>
> The system in unusable.
>
>
Please post the details of your hardware esp. the exact model of the
graphics card and the exact version of the nvidia driver you use so
someone can help you.

DenverD · November 26, 2011, 7:58pm

On 11/25/2011 11:06 AM, jcdole wrote:
> Any idea

in addition to the other poster’s request for hardware info, please:

when you say “my laptop upgrade from 11.3 to 12.1 doing a fresh install”
what does that mean exactly? that is, save your data to a safe place and
then format the root (/) and /home partition and then do the install and
rejoin your data back into the new system? or, did you do some other
thing (like boot from the 12.1 DVD and select the “Upgrade”? option?

and, in either case did you boot from the install disk and do this prior
to beginning the install: http://tinyurl.com/3qde66h

–
DD http://tinyurl.com/DD-Caveat
openSUSE®, the “German Engineered Automobiles” of operating systems!

Jonathan_R · November 26, 2011, 8:37pm

In /var/log/ what does your X.org log show?
what version of nvidia driver?
Check your devices in /etc/X11/ to make sure it’s using the nvidia driver

brunomcl · November 27, 2011, 2:43am

Something else you may try is to log into a terminal (init 3), remove the installed nvidia driver - the installer has an --uninstall option you have to use, reboot (perhaps not necessary but…) and reinstall from the nvidia repo from yast. 1-clicks sometimes don’t work as expected.

jcdole · November 28, 2011, 12:02am

I am posting from windows XP onb my laptop.

1°) How can I upload my hardware config file because my thread is marked as : You may not post attachments

2°) Here some info from my hardware config file under desktop 11.3

TOSHIBA QOSMIO X500 PQX33E

6 Go RAM ( 4+2)

vendor_id : GenuineIntel
cpu family : 6
model : 30
model name : Intel(R) Core™ i7 CPU Q 720 @ 1.60GHz
stepping : 5
cpu MHz : 1600.000
cache size : 6144 KB

HDA NVidia HDMI/DP

Carte graphique NVIDIA GTS 360M 1024 MB bios 70.15.43.00.04

Intel Corporation 5 Series/3400 Series Chipset High Definition Audio

Realtek Semiconductor Co., Ltd. RTL8191SEvB Wireless LAN Controller

Atheros Communications AR8131 Gigabit Ethernet

Chicony USB2.0 UVC WebCam CNA8155-000001

bluetooth Broadcom Corp Askey for Toshiba B482FE9D1486

AuthenTec Fingerprint Sensor

Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller

Sata Hitachi HTS545050B9A300 100313PBN40017CN1X1E

DVD Blueray MATSHITABD BD MLT UJ240ES HH80 008609

Attansic Ethernet controller

jcdole · November 28, 2011, 12:15am

Have backup /home/my_home on DVD ( bin, documents, desktop, Bookmarks )
Have backup /root on DVD ( bin, documents, desktop, Bookmarks )
Have backup /etc on DVD

Have make a new install ( after verifying sha checksum ) and ask to format every things but my “data” keep in /data_1 which was not formated.

The very first reboot did not worked due to nvidia.
So I did a second reboot and start with failsafe ( option N° 2 )
Install nvidia driver with one cliclk option on opensuse SDB:NVIDIA … as recommended.

This was running fine for installing 11.3.

robin_listas · November 28, 2011, 1:18am

On 2011-11-28 00:06, jcdole wrote:
> 1°) How can I upload my hardware config file because my thread is
> marked as : You may not post attachments

By pasting computer text between code tags (advanced editor, #). Otherwise,
we use the pastebin.

–
Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

DenverD · November 28, 2011, 11:36am

On 11/28/2011 12:16 AM, jcdole wrote:
>
> DenverD;2410686 Wrote:
>> On 11/25/2011 11:06 AM, jcdole wrote:
>> when you say “my laptop upgrade from 11.3 to 12.1 doing a fresh
>> install”
>> what does that mean exactly?
>>
>
> Have backup /home/my_home on DVD ( bin, documents, desktop, Bookmarks
> )
> Have backup /root on DVD ( bin, documents, desktop, Bookmarks )
> Have backup /etc on DVD
>
> Have make a new install ( after verifying sha checksum ) and ask to
> format every things but my “data” keep in /data_1 which was not
> formated.
>
> The very first reboot did not worked due to nvidia.
> So I did a second reboot and start with failsafe ( option N° 2 )
> Install nvidia driver with one cliclk option on opensuse SDB:NVIDIA
> … as recommended.
>
> This was running fine for installing 11.3.
>
>

ok, so if i understand correctly you installed the nvidia driver while
running in failsafe, then you booted again (not in failsafe) and
everything looked fine until you tried to contact these forums, which is
when the system ‘froze’ and you used the power button to shutdown–is
that right?

and, then when the machine was next booted (after the above power down)
then you were having ‘freeze’ problems no matter what screen you were
on–right?

well, it could be that your desktop indexing stuff working in the
background is just hogging all the resources…and, maybe if you were
to just boot up and walk away for half an hour all that background stuff
would be finished and all your ‘freezes’ would be over…maybe.

do, that (just it sit a while) and then open a terminal and run top in
in, on the desktop where you can see it…open a browser and size it so
you can still see top, and try again to make a post (into this
thread)…if you get a freeze then just sit on your hands and watch
top…watch what jumps to the top (of top) and sucks up all the CPU
and/or RAM…watch it for several minutes…at least five…does the
CPU/RAM usage fall eventually, or just stay stuck…and, is everything
else frozen (can you move the mouse? move mouse but not click on
anything? is the hard drive light blinking…or steady, or off…do the
keyboard numlock or capslock light blink?)

while ‘frozen’ what happens if you Ctrl+Alt+F1? does it switch to a full
screen terminal? can you log in as yourself, run top and see the same
application stuck at the top of top? what is it?

–
DD http://tinyurl.com/DD-Caveat
openSUSE®, the “German Engineered Automobiles” of operating systems!

jcdole · December 6, 2011, 6:13pm

Pastebin unusable because hardware config file is 800Ko

Pasting text between code tag is unusable because it is 22 full text pages.

jcdole · December 6, 2011, 6:40pm

YES

and, then when the machine was next booted (after the above power down)
then you were having ‘freeze’ problems no matter what screen you were
on–right?!

YES

Other informations :

On boot : Freeze on logon screen if not activity (without login in) → must POWER DOWN.

On reboot ( not boot ) get sometime : blackscreen with somethings like : OPERATING SYSTEM NOT FOUND → must POWER DOWN

well, it could be that your desktop indexing stuff working in the
background is just hogging all the resources…and, maybe if you were
to just boot up and walk away for half an hour all that background stuff
would be finished and all your ‘freezes’ would be over…maybe.

do, that (just it sit a while) and then open a terminal and run top in
in, on the desktop where you can see it…open a browser and size it so
you can still see top, and try again to make a post (into this
thread)…if you get a freeze then just sit on your hands and watch
top…watch what jumps to the top (of top) and sucks up all the CPU
and/or RAM…watch it for several minutes…at least five…does the
CPU/RAM usage fall eventually, or just stay stuck…and, is everything
else frozen (can you move the mouse? move mouse but not click on
anything? is the hard drive light blinking…or steady, or off…do the
keyboard numlock or capslock light blink?)

while ‘frozen’ what happens if you Ctrl+Alt+F1? does it switch to a full
screen terminal? can you log in as yourself, run top and see the same
application stuck at the top of top? what is it?

–
DD DD Caveat
openSUSE®, the “German Engineered Automobiles” of operating systems!

I do the job this week

lwfinger · December 6, 2011, 7:09pm

On 12/06/2011 11:46 AM, jcdole wrote:
> Other informations :
>
> On boot : Freeze on logon screen if not activity (without login in) →
> must POWER DOWN.
>
> On reboot ( not boot ) get sometime : blackscreen with somethings like
> : OPERATING SYSTEM NOT FOUND → must POWER DOWN

That sounds like a disk system problem. On a warm boot, the disk system takes so
long to come online that the BIOS misses it and the GRUB code cannot find the
drive. On a “cold” boot, there is more time for the system to stabilize.

If your computer has the disk controller on a separate card, try re-seating it.
If it is built-in, then you can only hope it does not get worse.

jcdole · December 6, 2011, 11:49pm

It’s a laptop (18 months ages) not a desktop

Never any problems under windows XP nor with opensuse 11.3

jcdole · December 6, 2011, 11:52pm

       (hi) inxi, the universal, portable, system info script for irc.

System: Host: linux-dxl9 Kernel: 3.1.0-1.2-desktop x86_64 (64 bit)
Desktop KDE 4.7.2 Distro: openSUSE 12.1 (x86_64) VERSION = 12.1 CODENAME = Asparagus
Machine: System: TOSHIBA (portable) product: QOSMIO X500 version: PQX33E-01V008FR serial: 5A260701W
Mobo: TOSHIBA model: QOSMIO X500 serial: 5A260701W Bios: TOSHIBA version: V2.30 date: 03/10/2010
CPU: Quad core Intel Core i7 CPU Q 720 (-HT-MCP-) cache: 6144 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx)
Clock Speeds: 1: 933.00 MHz 2: 933.00 MHz 3: 933.00 MHz 4: 933.00 MHz 5: 933.00 MHz 6: 1600.00 MHz 7: 933.00 MHz 8: 933.00 MHz
Graphics: Card: nVidia GT215 [GeForce GTS 360M]
X.org: 1.10.4 drivers: nvidia (unloaded: fbdev,nv,vesa,nouveau) tty size: 165x31 Advanced Data: N/A for root
Audio: Card-1: Intel 5 Series/3400 Series Chipset High Definition Audio driver: snd_hda_intel Sound: ALSA ver: 1.0.24
Card-2: nVidia High Definition Audio Controller driver: snd_hda_intel
Network: Card-1: Realtek RTL8191SEvB Wireless LAN Controller driver: rtl8192se
IF: wlan0 state: down mac: 70:f1:a1:9f:04:b1
Card-2: Atheros AR8131 Gigabit Ethernet driver: atl1c
IF: eth0 state: up speed: 100 Mbps duplex: full mac: c8:0a:a9:95:ee:50
Drives: HDD Total Size: 1000.2GB (6.8% used) 1: /dev/sda Hitachi_HTS54505 500.1GB
2: /dev/sdb Hitachi_HTS54505 500.1GB
Partition: ID: / size: 63G used: 570M (1%) fs: rootfs ID: / size: 63G used: 570M (1%) fs: ext4
ID: /usr size: 29G used: 5.3G (20%) fs: ext4 ID: /home size: 48G used: 390M (1%) fs: ext4
ID: /var size: 29G used: 693M (3%) fs: ext4 ID: /tmp size: 48G used: 182M (1%) fs: ext4
ID: swap-1 size: 16.10GB used: 0.00GB (0%) fs: swap
Sensors: Error: You do not have the sensors app installed.
Info: Processes: 208 Uptime: 0:13 Memory: 557.6/5970.2MB Client: Shell inxi: 1.7.24

       inxi version: Copyright (C) 2008-9 Scott Rogers & Harald Hope ...

DenverD · December 7, 2011, 11:08am

On 12/06/2011 11:56 PM, jcdole wrote:
> Never any problems under windows XP nor with opensuse 11.3

on boot, at the first green screen press F5 and then select systemv, and
continue the boot by pressing Enter…

any difference? if so, maybe someone can tell you how to make it happen
each time, automatically…

–
DD http://tinyurl.com/DD-Caveat
openSUSE®, the “German Engineered Automobiles” of operating systems!

jcdole · December 8, 2011, 3:21pm

No difference.

jcdole · December 8, 2011, 4:48pm

As I am writting this post, ksysguard is running.
System Load TAB cpu graphics show “round robin” activities from 4% to short burst 16%.
Process table TAB show only ksysguard and xorg randomly activities ( 2% ).
No significant activities on network.

At the bottom of the window reads: CPU : 2% - Memory 771Mib/5.8Gib Swap 0B/15.0GIb Sending 0Kib/sec Receiving 0Kib/s

since my first post, I was able to use my laptop for 2 hours one time (writing letters with openoffice, googleing, nothing much).
Seems to freeze randomly.

do, that (just it sit a while) and then open a terminal and run top in
in, on the desktop where you can see it…open a browser and size it so
you can still see top, and try again to make a post (into this
thread)…if you get a freeze then just sit on your hands and watch
top…watch what jumps to the top (of top) and sucks up all the CPU
and/or RAM…watch it for several minutes…at least five…does the
CPU/RAM usage fall eventually, or just stay stuck.

just stay stuck.
No disk activity.

…and, if everything else frozen (can you move the mouse? move mouse but not click on
anything? is the hard drive light blinking…or steady, or off…do the
keyboard numlock or capslock light blink?)

No mouse move
No mouse click
keyboard capslock light blink
keyboard numlock unusable

while ‘frozen’ what happens if you Ctrl+Alt+F1? does it switch to a full
screen terminal? can you log in as yourself, run top and see the same
application stuck at the top of top? what is it?

Unable to get somethings with any CTRL+ALT+Fn
Unable to get somethings with any ALT+TAB
Do nothing. Freezed.

The system freezes randomly.

jcdole · December 8, 2011, 11:32pm

Have made a new 12.1 full install.
Boot at level 3
Make a new Xorg.conf file with Xorg -configure
Have ignored error message about unloading the driver
Have copy /root/xorg.conf.new to /etc/X11/xorg.conf
Have reboot
No more freezing.

But :

1°) the cursor disappear when crossing sub-window-part border.

2°) Have to find out how to configure multi resolution screen configuration because of partial failure of “Xorg - configure” as said above. In “configure desktop/Display and monitor” I see that there only one possibility : “1920x1080” and “refresh auto”

So I think that there is some problem installing the nvidia driver on 12.1

Here is new hardware info :

      (hi) inxi, the universal, portable, system info script for irc.

Graphics: Card: nVidia GT215 [GeForce GTS 360M]
X.org: 1.10.4 drivers: fbdev,nv (unloaded: vesa) tty size: 144x37 Advanced Data: N/A for root

       inxi version: Copyright (C) 2008-9 Scott Rogers & Harald Hope ...

and previous one

Graphics: Card: nVidia GT215 [GeForce GTS 360M]
X.org: 1.10.4 drivers: nvidia (unloaded: fbdev,nv,vesa,nouveau) tty size: 165x31 Advanced Data: N/A for root

jcdole · December 9, 2011, 7:07pm

Have install nvidia driver from command line : zypper install x11-video-nvidiaG02

Have set NO-KMS-IN-INITRD to YES

Seems to work.

       (hi) inxi, the universal, portable, system info script for irc.

System: Host: linux-teey Kernel: 3.1.0-1.2-desktop x86_64 (64 bit)
Desktop KDE 4.7.2 Distro: openSUSE 12.1 (x86_64) VERSION = 12.1 CODENAME = Asparagus
Machine: System: TOSHIBA (portable) product: QOSMIO X500 version: PQX33E-01V008FR serial: 5A260701W
Mobo: TOSHIBA model: QOSMIO X500 serial: 5A260701W Bios: TOSHIBA version: V2.30 date: 03/10/2010
CPU: Quad core Intel Core i7 CPU Q 720 (-HT-MCP-) cache: 6144 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx)
Clock Speeds: 1: 933.00 MHz 2: 933.00 MHz 3: 933.00 MHz 4: 933.00 MHz 5: 933.00 MHz 6: 933.00 MHz 7: 1600.00 MHz 8: 933.00 MHz
Graphics: Card: nVidia GT215 [GeForce GTS 360M] X.org: 1.10.4 driver: nvidia tty size: 143x29 Advanced Data: N/A for root
Audio: Card-1: Intel 5 Series/3400 Series Chipset High Definition Audio driver: snd_hda_intel Sound: ALSA ver: 1.0.24
Card-2: nVidia High Definition Audio Controller driver: snd_hda_intel
Network: Card-1: Realtek RTL8191SEvB Wireless LAN Controller driver: rtl8192se
IF: wlan0 state: down mac: 70:f1:a1:9f:04:b1
Card-2: Atheros AR8131 Gigabit Ethernet driver: atl1c
IF: eth0 state: up speed: 100 Mbps duplex: full mac: c8:0a:a9:95:ee:50
Drives: HDD Total Size: 1000.2GB (6.7% used) 1: /dev/sda Hitachi_HTS54505 500.1GB
2: /dev/sdb Hitachi_HTS54505 500.1GB
Partition: ID: / size: 63G used: 561M (1%) fs: rootfs ID: / size: 63G used: 561M (1%) fs: ext4
ID: /usr size: 29G used: 4.9G (18%) fs: ext4 ID: /var size: 29G used: 463M (2%) fs: ext4
ID: /tmp size: 48G used: 181M (1%) fs: ext4 ID: /home size: 48G used: 390M (1%) fs: ext4
ID: swap-1 size: 16.10GB used: 0.00GB (0%) fs: swap
Sensors: Error: You do not have the sensors app installed.
Info: Processes: 204 Uptime: 0:40 Memory: 722.4/5970.2MB Client: Shell inxi: 1.7.24

       inxi version: Copyright (C) 2008-9 Scott Rogers & Harald Hope ...

Gremlins are gone !

Hope it is the last post.

Thank you very much for your time.