11.4 install - DVD drive loses recognition, stalls system

The title mostly says it. Having struggled for 2 days, I think what is happening is that Linux 11.4 installer forgets about my DVD drive. The sign of this malady is that everything locks up after “Deploying image X11[2]”, which reaches 100% while “deploying images” status bar shows 22%.

I have now made about 8 attempts, with 2 separate downloads (the second by FTP) and 3 burns (last at slowest possible speed). File size is OK, likewise media check.

Any idea how I can prevent Linux installer from forgetting, part-way through installation, that I have a DVD drive?

Having used 10.1 for a while, I should like to install 11.4, but am now a tad disillusioned, especially as the ghastly GRUB nearly locked me out of my Windoze system (on which I perforce rely). (I need not bore you with that part of the story - mercifully, I have a Win original disk, so could rewrite its MBR with Recovery Console … but, even so, it was a struggle to prevent GRUB from intervening to forestall the DVD drive.)

The good news is that my /home from 10.1 is intact … so far :slight_smile:

Any ideas?

Roger

How much RAM do you have?

Windoze reports 922MB. Machine is AMD Athlon.

On 08/22/2011 02:06 AM, RogerWM wrote:
>
> ken_yap;2376973 Wrote:
>> How much RAM do you have?
>
> Windoze reports 922MB. Machine is AMD Athlon.
>
>
to me it sure sounds like one of a very few things:

  1. a faulty install disk. did you do the media check this way
    http://tinyurl.com/3qde66h ? i guess you did, but if you did it any
    other way, humor me and do it as in the graphic, please…it take so long…

  2. RAM problem: on the same graphic, choose “Memory Test” and let it run
    over night (any error is too many)

  3. insufficient disk space…i read that you are saving your old /home
    but i don’t know the method you used to do that…see, the 10.1 install
    had as default (if my memory serves me) the /home under the root file
    system on the same partition…while 11.4 would default to making /home
    on a separate partition…so, maybe you currently have an intermediate
    step where you have a drive (or drives) with both a complete old 10.1
    and a (too small) root partition partially filled with 11.4
    software…AND, during the install process the system will use a large
    amount of temporary files in /tmp and /var/tmp therefore, lets find out
    how much free space you have available:

a. please boot the DVD
b. at the first green screen type “3” (no quotes) the 3 will appear in
the “Boot Options” line
c. press enter
d. you should come to a log in prompt, where i think you can just hit
enter a couple of times to be in (don’t remember exactly)
e. then run this command to see how much free space you have


df -h

and, let us know what it says as avaiable on the ‘rootfs’ line

OH! and while you are there lets see if Linux also sees 922MB of RAM,
with this command


free


DD Caveat
openSUSE®, the “German Engineered Automobile” of operating systems!

Did those. All OK.

  1. insufficient disk space…i read that you are saving your old /home
    but i don’t know the method you used to do that…see, the 10.1 install
    had as default (if my memory serves me) the /home under the root file
    system on the same partition…while 11.4 would default to making /home
    on a separate partition…so, maybe you currently have an intermediate
    step where you have a drive (or drives) with both a complete old 10.1
    and a (too small) root partition partially filled with 11.4
    software…AND, during the install process the system will use a large
    amount of temporary files in /tmp and /var/tmp therefore, lets find out
    how much free space you have available:

10.1 reported filesystems as follows:
Filesystem Size Used Avail Use% Mounted on
/dev/hdb2 21G 11G 9.8G 52% /
udev 419M 128K 491M 1% /dev
/dev/hdb3 129G 68G 62G 53% /home
/dev/hda1 77G 56G 22G 73% /windows/C

I have backed (most of) the /home files to an external drive; however, because the latter is NTFS, I had to go via 4G memory sticks, and left behind some 4+G iso DVD images that I was not sure would fit the sticks: I should prefer not to lose those, so do not really want to repartition /dev/hdb3. Presumably 11.4 reformats /dev/hdb2, so would have the whole 21G available. If not, I may have to buy another external drive, reformat it as something that Linux can write to and try to access the existing hdb3 somehow … not an endeavour that I relish, being now in the third day of this battle.

a. please boot the DVD
b. at the first green screen type “3” (no quotes) the 3 will appear in
the “Boot Options” line
c. press enter
d. you should come to a log in prompt, where i think you can just hit
enter a couple of times to be in (don’t remember exactly)
e. then run this command to see how much free space you have

df -h

and, let us know what it says as avaiable on the ‘rootfs’ line

Boot option 3 did not result in a login - just tried to install again. However, I aborted that and arrived at a shell somehow, with message


bash: CANNOT SET TERMINAL PROCESS GROUP (-1): Inappropriate ioctl for device
bash: no job control for this shell

Pressing on regardless,


/# df -h
bash: df: command not found
/# ls -l bin
...
df-> /mounts/mp-0000/bin/df
...
/# ls -l /mounts
............. mp-10002 (which appeared to be empty)

Poking around a bit, I found


/root/.config # cat Trolltech.conf
[Qt%20Plugin%20Cache%20204.7.false]
mounts\mp-0001\usr\lib\qt4\plugins\imageformats\libqjpeg.so=4071, 0, i386 linux g++-4 full-config, 2011-02-27T17:05:17

[Qt%20Factory%20Cache%20204.7]
com.trolltech.Qt.QImageIOHandlerFactoryInterface%3A\mounts\mp0001\usr\lib\qt4\plugins\imageformats\libqjpeg.so=2011-02-27T17:05:17, jpeg, jpg

/root/.gnupg # ls -l
-rw-------    1  0           0        1200 Aug 22 12:15 trustdb.gpg
/root/.gnupg cat trustdb.gpg
gpgNR:C

... lotsa empty space ...

OH! and while you are there lets see if Linux also sees 922MB of RAM,
with this command


/# free
Mem Total 993276 kB
Mem Free 966736

[/QUOTE]
I did get some more (possibly useful) int on my way back to a reboot into Windoze. One of the menus offered “Expert” (which I am obviously not - but nothing ventured …), which led to “Show config”. That told me, inter alia:
memory (kb): total 993276, free 963861 (963861), ramdisk 0
memory limits: min 12288, yast 170000, image 327680
RAM size (MB): total 960, min 0
swap file size 1024 MB
install url: cd:/?device=disk/by-id/ata-LITE-ON_DVDRW_SHW-160P6S
instsys url: rel:/boot/i386/root

cdroms:
sr0
disks:
sda
sdb
partitions:
sda1
sdb1
sdb2
sdb3

I have had a further thought overnight. Assuming that my machine (for whatever reason) is indeed forgetting that it has a DVD drive, and further assuming that the installation DVD is in fact OK, perhaps if I copy the contents of the DVD into a directory on my external (USB) hard drive, I could attempt to install from that, assuming that I can get the system to boot with the USB drive (NTFS) attached. I am reluctant to go through the nausea of copying 4+GB of data to the USB drive (0.5 TB) on the offchance, though.

Have you tried performing a text install? Can you tell us what the video card is? Does the machine run from a Live CD ?

How do I perform a text install? It does not appear as an option: is there something hidden?
Video card is S3 Graphics ProSavage DDR (monitor is AOC e2043Fs - LED).
I have managed to run the Live KDE CD by pressing Esc and getting a text interface. The same guesswork does not seem to work for the DVD installation, though. What did I miss?

In the GRUB welcome screen of the DVD you’ll see some options, one of them has the resolution. IIRC this is where you can set “Text Install”. This will run the installer in an ncurses interface. Use TAB, arrow keys and Enter to navigate.

I’m assuming that you did not get to the KDE desktop with the Live CD, since you report only that you could see the console after hitting Esc. It should boot into a fully functional KDE desktop, running from the CD. Putting this together makes me think the video card is the problem. Either low on RAM or not properly recognized / needing a third party driver.

Thanks. Have tried the text install: it gets a little further, now locking up after “Deploying image X11[3] …” after “restoring user preferences” slider reported 100% and “Deploying images” slider reported 33% (previous attempts have locked up at X11[2] {n/a} and 22% respectively).

I did get to the KDE desktop with the live CD. The video card says it has 32 MB. I cannot see why, even if that be inadequate, it should lock the entire machine, though. My next step, I think will be to try again,this time disabling “Installation from images” - an option I first noticed on the most recent attempt.

In the ancient times of oS 10.0 I recall that on some AMD-based machines sometimes there was a conflict in the way that the BIOS and linux dealt with interrupts (or something on these lines), so that the installation - then with multiple CDs - would “forget” the CDROM drive after changing the first disk. If memory serves, the solution at the time was to use the boot option noapic and/or acpi=off at the beggining of the installation. After install this(these) option(s) was(where) no longer necessary.
Old history, but might be worth a try.

Worth a try, indeed:)
For the record, I have just tried a text mode install with installation from images disabled. That stalled after:
“Installing pkg-config-0.25-4.1.i586.rpm (installed size 206.00 kB)”
with its slider at 100% and the “Installing packages” slider at 19%.

Many thanks. I’ll now moisten lips and start afresh with noapic (whatever that means).

No success, I fear :frowning:
Whether in text mode or graphics, whether or not acpi=off, whether or not installing from images, my system locks up after a few files have apparently been installed.
I am jacking it in for today - the third in succession that I have been tied to my computer. If I get it working, I’ll report back.
Thanks for all the suggestions.

On 08/22/2011 04:56 PM, RogerWM wrote:

> I did get to the KDE desktop with the live CD.

then next time boot the KDE Live CD, and when you get to this screen
http://tinyurl.com/455hbml check the media (you checked the DVD, now
check the CD)…then, boot and select “Installation” and do the install
while connected to the internet and it will automatically pull in the
very latest security patches and etc…

then you can use YaST Software Management to pull in whatever you might
have needed from the DVD install…piece of cake…

sure hope that way doesn’t also die on you–something, i think, about
your hardware is not making openSUSE happy…maybe something in the
bios—WAIT A SECOND, what file system type are you trying to install to?

and, tell us more about your hardware: brand and model of the machine,
or if self built brand and model of the motherboard…and, do you have
the latest bios available from the manufacturer?


DD
openSUSE®, the “German Engineered Automobile” of operating systems!

Thanks, DenverD. If I can still get the Live KDE disk to work, I’ll try that anon. Probably not today, as I have a backlog of other things, having spent the best part of three days frustrating myself with this beast.
10.1 worked fine: I cannot understand why 11.4 should be so problematic.

On 08/23/2011 12:26 PM, RogerWM wrote:
> 10.1 worked fine: I cannot understand why 11.4 should be so
> problematic.

i put a 2011 Ferrari engine in my 1999 Opel, and surprisingly i’m
finding it to also be problematic…

so much stuff seems so different now…and, none of the gauges in the
cockpit seem to be working like they used to…and it sounds different
now, and . . .

what can i do? :wink:


DD
openSUSE®, the “German Engineered Automobile” of operating systems!

Ferraris or beetles apart, oS 11.4 should work in an Athlon 64 (it’s that isn’t it?), albeit not very fast I’m afraid. 1GB RAM is good enough for that, and so is the CPU. CD/DVD drives, OTOH, tend not to last long if used too much or too little.

I’d suspect the hardware, perhaps testing with another drive/cable will confirm this - it’s not a laptop, is it?

Give us some info on the hardware, please. What is your configuration? How old is the system? If you can open the case, what’s the mfg date on the the drive sticker?

On Wed, 24 Aug 2011 04:46:02 +0000, brunomcl wrote:

> oS 11.4 should work in an Athlon 64 (it’s that isn’t it?), albeit not
> very fast I’m afraid.

I’ve got an Athlon x2 (64-bit) system, and it’s pretty snappy here.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

Thanks for the info and hints. I now suspect the DVD drive. I’ll get a new one on my next visit to the (not very) big city. For the record, hardware is
AMD Duron (I think I wrote Athlon somewhere, but was having brain failure at the time)
1.80 GHz, 992 MB RAM
HD0: ExelStor Technology J680 76.6 GB (21GB free) with Windoze XP Prof SP2
HD1: SAMSUNG SP1654N 128GB (about 50% free) previously with SUSE 10.1
DVD: LITE-ON DVDRW SHW-160P6S
I think the basic machine dates back to 2004. I upgraded the memory to 1GB (-ish) and added the second HD.
Monitor is new AOC e2043Fs (LED, wide,thin and flat) - my old AOC with CRT went awry. I had a tiny struggle getting SUSE 10.1 to display to it, but that’s another story.

DenverD: I tried your trick of loading Live KDE and installing the live system, but ran out of memory - it did warn me, so my fault. I was able to re-check that my original /home remains intact, which is gratifying, though I have backed most of it up. However … some difficulties with getting the Live KDE CD to boot from a disk that had previously worked OK lead me to conclude that the DVDRW drive is overdue for replacement.

I’ll try that next and report back.
Thanks again for all your advice.

On 08/24/2011 12:56 PM, RogerWM wrote:
>
> ran out of memory

yep, there is a LOT of difference between an AMD Duron 1.8 GHz and a
modern CPU…in fact i’m not sure your Duron meets the minimum
requirements for 11.4, see http://en.opensuse.org/Hardware_requirements

as i recall, 10.1 with KDE was real happy with half the RAM of what 11.4
with KDE or Gnome needs…suggest you find a ‘lighter’ distro, like
Puppy, DSL or one of the others made for old/weak machines…

or at the very least pick a DE without the needs of the two
biggest…like, try LXDE or Xfce on openSUSE…

and, if you try to install from a Live CD, do it from the opening
screen, and NOT from the “install” icon on the desktop of the Live
system…i’ve read that people doing it that way, are often successful
in installing into half a gig of RAM


DD
Caveat-Hardware-Software
openSUSE®, the “German Engineered Automobile” of operating systems!

Indeed. I was referring to the first Athlon 64s, the “1x” - I had one years ago. The second core in a x2 makes a HUGE difference.