Hi all,
Finally I decided to write this post. I tried to solve my problem for about ~8 hours with no results so I’m desperate I’m even more angry, because some time ago, my HP 1315 (all-in-one dev.) work perfectly with suse - just plug’n’play. I had to reinstall opensuse because my old 5-years Seagate got more and more bad sectors. I wish that I didn’t check my hp after clean install, because I don’t know what is source of my problem
If I want to print sth, I’ve got error:
Device communication error 5012
There is many forums/pages/bugs report that solution is simple, add self to lp group - i’m in lp group now and it’s not work for me. What is strange - when I started fight with my printer I had this error too, but Align cartridges (print heads) wizard normally printed this page. I uninstall/reinstall various packages - diffrent hplip package, cups, sane back~ and frontends, xsane etc. and now I’m unable to print this page, test page, not even scan (before I wan able to do this). Sometimes Supplies tab is grayed out.
hp-check -t:
mateusz@cmxpc:~> hp-check -t
/usr/share/hplip/installer/core_install.py:32: DeprecationWarning: the sha module is deprecated; use the hashlib module instead
import sha # TODO: Replace with hashlib (sha is deprecated in Python 3.0)
HP Linux Imaging and Printing System (ver. 2.8.7)
Dependency/Version Check Utility ver. 14.0
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine
if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built
HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and
run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
warning: Invalid ppd_dir value: None
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux cmxpc 2.6.27.37-0.1-pae #1 SMP 2009-10-15 14:56:58 +0200 i686 i686 i386 GNU/Linux
Distribution:
suse 11.1
HPOJ running?
No, HPOJ is not running (OK).
Checking Python version...
OK, version 2.6.0 installed
Checking PyQt version...
OK, version 3.17 installed.
Checking SIP version...
OK, Version 4.7.9 installed
Checking for CUPS...
Status: planista jest uruchomiony
Version: 1.3.9
error_log is set to level: debug
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: cups - Common Unix Printing System...
OK, found.
Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.
Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: dbus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.
Checking for dependency: PyQt - Qt interface for Python...
OK, found.
Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.
Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.
Checking for dependency: python-devel - Python development files...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
----------------------
| HPLIP INSTALLATION |
----------------------
Currently installed HPLIP version...
HPLIP 2.8.7 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=2.8.7
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/manufacturer-PPDs/hplip
ppdbase=/usr/share/cups/model/manufacturer-PPDs
doc=/usr/share/doc/packages/hplip
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/lib/cups/driver
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=no
foomatic-ppd-install=yes
foomatic-rip-hplip-install=yes
internal-tag=2.8.7.3
restricted-build=no
-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------
No devices found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
warning: No queues found.
----------------------
| SANE CONFIGURATION |
----------------------
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
---------------------
| PYTHON EXTENSIONS |
---------------------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
-----------------
| USB I/O SETUP |
-----------------
Checking for permissions of USB attached printers...
HP Device 0x3f11 at 003:002:
warning: Device URI: (Makeuri FAILED)
Device node: /dev/bus/usb/003/002
Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/003/002
# owner: root
# group: lp
user::rw-
user:mateusz:rw-
group::rw-
mask::rw-
other::r--
-----------
| SUMMARY |
-----------
No errors or warnings.
Done.
lsusb:
mateusz@cmxpc:~> lsusb
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 046d:c30e Logitech, Inc. UltraX Keyboard (Y-BL49)
Bus 002 Device 002: ID 04fc:0538 Sunplus Technology Co., Ltd
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 0e5e:6622
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 03f0:3f11 Hewlett-Packard PSC-1315/PSC-1317
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ls -lR /dev/bus/usb
mateusz@cmxpc:~> ls -lR /dev/bus/usb/
/dev/bus/usb/:
razem 0
drwxr-xr-x 2 root root 60 lis 11 23:31 001
drwxr-xr-x 2 root root 100 lis 11 22:59 002
drwxr-xr-x 2 root root 80 lis 11 23:31 003
drwxr-xr-x 2 root root 80 lis 11 23:31 004
drwxr-xr-x 2 root root 60 lis 11 23:31 005
/dev/bus/usb/001:
razem 0
crw-r--r-- 1 root vboxusers 189, 0 lis 11 22:48 001
/dev/bus/usb/002:
razem 0
crw-r--r-- 1 root vboxusers 189, 128 lis 11 22:48 001
crw-r--r-- 1 root vboxusers 189, 129 lis 11 22:48 002
crw-r--r-- 1 root vboxusers 189, 131 lis 11 22:59 004
/dev/bus/usb/003:
razem 0
crw-r--r-- 1 root vboxusers 189, 256 lis 11 22:48 001
crw-rw-r--+ 1 root lp 189, 257 lis 11 23:29 002
/dev/bus/usb/004:
razem 0
crw-r--r-- 1 root vboxusers 189, 384 lis 11 22:48 001
crw-r--r-- 1 root vboxusers 189, 385 lis 11 23:31 002
/dev/bus/usb/005:
razem 0
crw-r--r-- 1 root vboxusers 189, 512 lis 11 22:48 001
Maybe this is problem. I’m using Virtualbox (updated to 3.0.8 r5318 on this disk) and I read this page: #3143 (VirtualBox 2.1.2 kills USB printing via hplip on OpenSUSE 11.1 → fixed in SVN) - VirtualBox](http://www.virtualbox.org/ticket/3143) I don’t know how to fix it, I have no virtualbox rule in /etc/udev. I made chown :lp -R /dev/bus/usb, but after reboot there is vboxusers again
mateusz@cmxpc:~> groups
users disk lp dialout floppy video vboxusers
dmesg:
http://pastebin.com/f616d19b2
cat /var/log/messages:
http://pastebin.com/f583dc4f2 (about ~3 MB)
Please look at lines 1678-2071. This is strange:
Nov 11 16:43:44 cmxpc psc_1310_series?serial=CN54TC316RO2: io/hpmud/musb.c 603: invalid product id string ret=-1
Nov 11 16:43:44 cmxpc psc_1310_series?serial=CN54TC316RO2: io/hpmud/musb.c 1058: unable to open hp:/usb/psc_1310_series?serial=CN54TC316RO2
Two days ago I want to run my Chinese webcam, so I installed the newest gspca drivers. When I try to install vloopback driver I’ve got disagrees about versions (see my (MattPal) comment here. Maybe this is related with my printer problems? I thought that there is problem with all usb “subsystem”, but my mouse, keyboard and Bluetooth dongle works perfectly.
Thanks in advance, Matthew.