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Thread: Can't change email account

  1. #1

    Default Can't change email account

    When I try to change my email address I get this error:

    The password you have entered does not match your current one. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!

    I fill in the password field correctly. I know this because I copied the password from a text field to log in and then also paste it into the email field on the email/password change page.

    How can I correct this?
    Rick71

  2. #2
    Join Date
    Aug 2010
    Location
    Chicago suburbs
    Posts
    16,122
    Blog Entries
    3

    Default Re: Can't change email account

    From the forum front page:

    Need to change your password or email address? Instructions are in our FAQ
    (and that includes a link for FAQ)

    From the FAQ:

    For changing email address, use the CONTACT US link on the bottom of this or any page. For security reasons, the Login system doesn't pass sensitive data back and forth to the Forum software.
    openSUSE Leap 15.4; KDE Plasma 5.24.4;
    testing Tumbleweed.

  3. #3
    Join Date
    Jun 2008
    Location
    Netherlands
    Posts
    31,714

    Default Re: Can't change email account

    Because that is part of vBulletin, the software package used for the forums.
    But the forums do not use vBulletin's user administration. SUSE/openSUSE uses a central user administration with a centralized login. That is why you can use your username/password as well as on the forums as on e.g. Bugzilla.
    Henk van Velden

  4. #4

    Default Re: Can't change email account

    I have sent an email through Contact Us.
    Rick71

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