No sound on brand new Lenovo Thinkpad T15 Gen2

**fenreer** · 21-Jan-2022, 15:27

I just installed Tumbleweed a couple days ago on this brand new laptop. There is *no* sound at all, with pulseaudio or alsa. I tried deleting and re-adding both sound devices that show up, nothing works. No sound test works at all, and I suspect this may be caused by a newer nvidia sound device installed that tumbleweed LTS doesn't offer drivers for yet? Is there any way I can check this or otherwise troubleshoot? I followed these instructions but the road led to nowhere as nothing that I tried actually worked. The commands succeeded but no sound was produced by the laptop at any point. Please help

**deano_ferrari** · 21-Jan-2022, 16:59

Welcome to openSUSE Forums. The first step is to identify and share the sound hardware in your system. The second is to run a diagnostic alsa script (alsa-info.sh) so that others can advice in a more meaningful manner. So...

1) Report back with the output from this command

Code:

inxi -SGAxx

When posting, please use [CODE]...[/CODE] tags around the output.

2) This guide shows how to run the diagnostic script
https://en.opensuse.org/SDB:Audio_tr...ed_information
This will produce lengthy output, but will allow you to upload the output to an online server, and you just need to post the link to it here.

**fenreer** · 24-Jan-2022, 09:46

Code:

bb@localhost:~> inxi -SGAxx
System:
  Host: localhost.localdomain Kernel: 5.16.0-1-default x86_64 bits: 64
  compiler: gcc v: 11.2.1 Desktop: GNOME 41.3 tk: GTK 3.24.31
  wm: gnome-shell dm: GDM Distro: openSUSE Tumbleweed 20220117
Graphics:
  Device-1: Intel TigerLake-H GT1 [UHD Graphics] vendor: Lenovo driver: i915
  v: kernel bus-ID: 00:02.0 chip-ID: 8086:9a60
  Device-2: NVIDIA TU117GLM [T1200 Laptop GPU] vendor: Lenovo
  driver: nouveau v: kernel bus-ID: 01:00.0 chip-ID: 10de:1fbc
  Device-3: Acer Integrated Camera type: USB driver: uvcvideo bus-ID: 3-4:3
  chip-ID: 5986:9106
  Display: wayland server: X.org 1.21.1.3 compositor: gnome-shell driver:
  loaded: nouveau note: n/a (using device driver) - try sudo/root
  resolution: <missing: xdpyinfo>
  OpenGL: renderer: Mesa Intel UHD Graphics (TGL GT1) v: 4.6 Mesa 21.3.4
  direct render: Yes
Audio:
  Device-1: Intel Tiger Lake-H HD Audio vendor: Lenovo
  driver: sof-audio-pci-intel-tgl bus-ID: 00:1f.3 chip-ID: 8086:43c8
  Device-2: NVIDIA vendor: Lenovo driver: snd_hda_intel v: kernel
  bus-ID: 01:00.1 chip-ID: 10de:10fa
  Sound Server-1: ALSA v: k5.16.0-1-default running: yes
  Sound Server-2: PulseAudio v: 15.0 running: yes
  Sound Server-3: PipeWire v: 0.3.43 running: yes
bb@localhost:~>

http://alsa-project.org/db/?f=357d68...31e0b01510b530

**hendwolt** · 24-Jan-2022, 11:56

Tumbleweed runs pipewire as default AFAIK.
Sometimes the wireplumber service, necessary for pipewire, is not running automatically.

Check it with:

Code:

systemctl --user status wireplumber.service

Start it with

Code:

systemctl --user start wireplumber.service

If that activates sound, enable it permanently:

Code:

systemctl --user enable wireplumber.service

Hendrik

**fenreer** · 24-Jan-2022, 12:08

Code:

bb@localhost:~/code> systemctl --user status wireplumber.service
● wireplumber.service - Multimedia Service Session Manager
     Loaded: loaded (/usr/lib/systemd/user/wireplumber.service; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2022-01-24 08:40:39 PST; 2h 23min ago
   Main PID: 5092 (wireplumber)
      Tasks: 4 (limit: 4915)
     Memory: 6.2M
        CPU: 54ms
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/wireplumber.service
             └─5092 /usr/bin/wireplumber


Jan 24 08:40:39 localhost.localdomain systemd[2991]: Started Multimedia Service Session Manager.
Jan 24 08:40:39 localhost.localdomain wireplumber[5092]: Failed to set scheduler settings: Operation not permitted
bb@localhost:~/code>

Seems it was already running, but I started it anyway:

Code:

bb@localhost:~/code> systemctl --user start wireplumber.service
bb@localhost:~/code>

No sound whatsoever.

**deano_ferrari** · 24-Jan-2022, 14:08

Originally Posted by fenreer

Code:

bb@localhost:~> inxi -SGAxx
System:
  Host: localhost.localdomain Kernel: 5.16.0-1-default x86_64 bits: 64
  compiler: gcc v: 11.2.1 Desktop: GNOME 41.3 tk: GTK 3.24.31
  wm: gnome-shell dm: GDM Distro: openSUSE Tumbleweed 20220117
Graphics:
  Device-1: Intel TigerLake-H GT1 [UHD Graphics] vendor: Lenovo driver: i915
  v: kernel bus-ID: 00:02.0 chip-ID: 8086:9a60
  Device-2: NVIDIA TU117GLM [T1200 Laptop GPU] vendor: Lenovo
  driver: nouveau v: kernel bus-ID: 01:00.0 chip-ID: 10de:1fbc
  Device-3: Acer Integrated Camera type: USB driver: uvcvideo bus-ID: 3-4:3
  chip-ID: 5986:9106
  Display: wayland server: X.org 1.21.1.3 compositor: gnome-shell driver:
  loaded: nouveau note: n/a (using device driver) - try sudo/root
  resolution: <missing: xdpyinfo>
  OpenGL: renderer: Mesa Intel UHD Graphics (TGL GT1) v: 4.6 Mesa 21.3.4
  direct render: Yes
Audio:
  Device-1: Intel Tiger Lake-H HD Audio vendor: Lenovo
  driver: sof-audio-pci-intel-tgl bus-ID: 00:1f.3 chip-ID: 8086:43c8
  Device-2: NVIDIA vendor: Lenovo driver: snd_hda_intel v: kernel
  bus-ID: 01:00.1 chip-ID: 10de:10fa
  Sound Server-1: ALSA v: k5.16.0-1-default running: yes
  Sound Server-2: PulseAudio v: 15.0 running: yes
  Sound Server-3: PipeWire v: 0.3.43 running: yes
bb@localhost:~>

http://alsa-project.org/db/?f=357d68...31e0b01510b530

I note the following errors reported in your diagnostic output...

Code:

sof-audio-pci-intel-tgl 0000:00:1f.3: ipc tx error for 0x60010000 (msg/reply size: 108/20): -12
sof-audio-pci-intel-tgl 0000:00:1f.3: error: hw params ipc failed for stream 2
sof-audio-pci-intel-tgl 0000:00:1f.3: ASoC: error at snd_soc_pcm_component_hw_params on 0000:00:1f.3: -12
DMIC: ASoC: soc_pcm_hw_params() failed (-12)
DMIC: ASoC: dpcm_fe_dai_hw_params failed (-12)

The kernel boot option outlined here may be of value...
https://forum.manjaro.org/t/sound-no...aro-21-1/73773

**fenreer** · 24-Jan-2022, 15:10

Originally Posted by deano_ferrari

I note the following errors reported in your diagnostic output...

Code:

sof-audio-pci-intel-tgl 0000:00:1f.3: ipc tx error for 0x60010000 (msg/reply size: 108/20): -12
sof-audio-pci-intel-tgl 0000:00:1f.3: error: hw params ipc failed for stream 2
sof-audio-pci-intel-tgl 0000:00:1f.3: ASoC: error at snd_soc_pcm_component_hw_params on 0000:00:1f.3: -12
DMIC: ASoC: soc_pcm_hw_params() failed (-12)
DMIC: ASoC: dpcm_fe_dai_hw_params failed (-12)

The kernel boot option outlined here may be of value...
https://forum.manjaro.org/t/sound-no...aro-21-1/73773

Thank you so much, forcing the kernel to load the legacy driver worked! I really appreciate your time, THANK YOU!

**deano_ferrari** · 24-Jan-2022, 17:24

Originally Posted by fenreer

Thank you so much, forcing the kernel to load the legacy driver worked! I really appreciate your time, THANK YOU!

Ok, thanks for reporting back here. It is likely a temporary regression. Let us know if you have any further issues around this.

**fenreer** · 25-Jan-2022, 12:13

The microphone is not working on the Thinkpad either. I don't see any sound input devices in yast, and running a command-line recording of a .wav file creates the file as expected but the file contains no audio data whatsoever. I re-ran the alsa script following my update to the older audio driver. Unfortunately i did not test the microphone before enacting your previously mentioned update to the sound kernel module loading at boot via grub.

http://alsa-project.org/db/?f=382f5a...16a2428780b8a6

Also sort of funny, the audio troubleshooting guide for OpenSUSE says to check the microphone page which is a stub that hasn't been created yet.

https://en.opensuse.org/SDB:Audio_tr...the_microphone

**deano_ferrari** · 25-Jan-2022, 14:16

Have you checked to ensure that the mic is not muted and the level is set appropriately?

I noted the following for example...

Code:

Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]

Note: If you didn't migrate your openSUSE account in June 2020, you will need to create a new account with a different email!

NOTE January 2022 - Changes to Gstreamer and Pipewire packages from Packman

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