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Thread: HP Zbook 17.3 fury G8 - video and audio issues

  1. #1

    Question HP Zbook 17.3 fury G8 - video and audio issues

    Hi,

    After installing Opensuse Leap 15.3 on a brand new HP Zbook 17.3 G8 I am experiencing some issues with video and audio. When scrolling or moving windows regularly the sreen glitches. Stripes or redraw faults occur, that disappear shortly after. Also the screen brightness cannot be adjusted other than a black screen or maximum brightness.

    The speakers only work when the kernel option snd-intel-dspcfg dsp_driver=1 is set. (Maybe I should make a separate post of the audio issue?)

    This is what I have done so far:

    1. Installed Opensuse Leap 15.3
    2. Installed NVIDIA proprietary driver G05
    3. Installed the suse-prime package.
    4. Set the renderer to OpenGL 3.1


    There seems no difference concerning the glitches when prime-select is set to intel or nvidia. When intel is selected xrandr and glxinfo shows:
    Code:
    zbook:~ # prime-select get-current
    Driver configured: intel
    zbook:~ # xrandr --listproviders
    Providers: number : 2
    Provider 0: id: 0x24a; cap: 0xf (Source Output, Sink Output, Source Offload, Sink Offload); crtcs: 4; outputs: 5; associated providers: 0; name: modesetting
        output eDP-1
        output HDMI-1
        output DP-1
        output DP-2
        output DP-3
    Provider 1: id: 0x218; cap: 0x0 (); crtcs: 4; outputs: 5; associated providers: 0; name: NVIDIA-G0
        output 0x21d
        output 0x21e
        output 0x21f
        output 0x220
        output 0x221
    zbook:~ # glxinfo | grep 'OpenGL renderer string'
    OpenGL renderer string: Mesa Intel(R) UHD Graphics (TGL GT1)
    When nvidia is selected:
    Code:
    zbook:~ # prime-select get-current
    Driver configured: nvidia
    zbook:~ # xrandr --listproviders
    Providers: number : 2
    Provider 0: id: 0x253; cap: 0x1 (Source Output); crtcs: 4; outputs: 5; associated providers: 1; name: NVIDIA-0
        output DP-0
        output DP-1
        output DP-2
        output DP-3
        output HDMI-0
    Provider 1: id: 0x48; cap: 0xf (Source Output, Sink Output, Source Offload, Sink Offload); crtcs: 4; outputs: 5; associated providers: 1; name: modesetting
        output eDP-1-1
        output HDMI-1-1
        output DP-1-1
        output DP-1-2
        output DP-1-3
    zbook:~ # glxinfo | grep 'OpenGL renderer string'
    OpenGL renderer string: NVIDIA RTX A3000 Laptop GPU/PCIe/SSE2
    Any ideas what could cause these glitches?

  2. #2

    Default Re: HP Zbook 17.3 fury G8 - video and audio issues

    Forgot to mention:

    when running Windows 10, no glitches occur. That seems to rule out hardware issues.

  3. #3
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    Default Re: HP Zbook 17.3 fury G8 - video and audio issues

    Hi
    This is just an observation, since your output shows that just using offload may work and stick with the intel setup? If you use suse-prime to switch back to intel, does the following work?

    Code:
    __NV_PRIME_RENDER_OFFLOAD=1 __NV_PRIME_RENDER_OFFLOAD_PROVIDER=NVIDIA-G0 __GLX_VENDOR_LIBRARY_NAME=nvidia glxinfo | grep "OpenGL renderer"
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
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  4. #4

    Default Re: HP Zbook 17.3 fury G8 - video and audio issues

    After selecting intel, the command shows:
    Code:
    zbook:~ # __NV_PRIME_RENDER_OFFLOAD=1 __NV_PRIME_RENDER_OFFLOAD_PROVIDER=NVIDIA-G0 __GLX_VENDOR_LIBRARY_
    NAME=nvidia glxinfo | grep "OpenGL renderer" 
    OpenGL renderer string: NVIDIA RTX A3000 Laptop GPU/PCIe/SSE2
    

  5. #5
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    Default Re: HP Zbook 17.3 fury G8 - video and audio issues

    Quote Originally Posted by watergeus View Post
    After selecting intel, the command shows:
    Code:
    zbook:~ # __NV_PRIME_RENDER_OFFLOAD=1 __NV_PRIME_RENDER_OFFLOAD_PROVIDER=NVIDIA-G0 __GLX_VENDOR_LIBRARY_
    NAME=nvidia glxinfo | grep "OpenGL renderer" 
    OpenGL renderer string: NVIDIA RTX A3000 Laptop GPU/PCIe/SSE2
    
    Hi
    So you can stick with intel and just use offload to run programs that you want to use with the Nvidia card? Not sure which desktop environment your using (GNOME has built in support) but you could remove suse-prime and install switcherooctl to fire up applications?

    For example from the command line (This is on Tumbleweed and a desktop);

    Code:
    glxinfo | grep "OpenGL renderer"
    
    OpenGL renderer string: AMD Radeon RX 550 / 550 Series (POLARIS12, DRM 3.42.0, 5.15.12-1-default, LLVM 13.0.0)
    
    switcherooctl launch -g 1 glxinfo | grep "OpenGL renderer"
    
    OpenGL renderer string: NVIDIA GeForce GT 1030/PCIe/SSE2
    Now you could also alias that command as well, the reason is the Leap version of switchroolctl doesn't work for me (I installed from the hardware repo for Leap 15.3).

    Alias example;
    Code:
    alias offload='__NV_PRIME_RENDER_OFFLOAD=1 __NV_PRIME_RENDER_OFFLOAD_PROVIDER=NVIDIA-G0 __GLX_VENDOR_LIBRARY_NAME=nvidia '
    
    offload glxinfo | grep "OpenGL renderer"
    
    OpenGL renderer string: NVIDIA GeForce GT 1030/PCIe/SSE2
    Last edited by malcolmlewis; 09-Jan-2022 at 10:13.
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  6. #6

    Default Re: HP Zbook 17.3 fury G8 - video and audio issues

    Thanx! But the glitches seem to appear either way. No matter intel or nvidia is selected. Seems to me these screen glitches are not related to suse-prime.
    It looks like screen redrawing is too slow or not correctly synchronised.

    When I move or scroll a window, blocks or horizontal stripes apear on the screen for a moment. Parts of the screen also jump a few pixel up and down and somtimes parts of the screen just get redrawn a split second later.

  7. #7
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    Default Re: HP Zbook 17.3 fury G8 - video and audio issues

    Hi
    OK, lets see if it's backlight related, since you seem to have an issue there;

    As root user;
    Code:
    journalctl -b | grep backlight
    Could be acpi video fighting with intel or nvidia...
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  8. #8

    Default Re: HP Zbook 17.3 fury G8 - video and audio issues

    Here the result:

    Code:
    zbook:~ # journalctl -b | grep backlight 
    Jan 09 15:47:21 localhost kernel: i915 0000:00:02.0: [drm] Panel advertises DPCD backlight support, but 
    VBT disagrees. If your backlight controls don't work try booting with i915.enable_dpcd_backlight=1. If y
    our machine needs this, please file a _new_ bug report on drm/i915, see https://gitlab.freedesktop.org/d
    rm/intel/-/wikis/How-to-file-i915-bugs for details. 
    Jan 09 15:47:34 localhost systemd[1]: Created slice Slice /system/systemd-backlight. 
    Jan 09 15:47:34 localhost systemd[1]: Starting Load/Save Screen Backlight Brightness of backlight:intel_
    backlight... 
    Jan 09 15:47:34 localhost systemd[1]: Finished Load/Save Screen Backlight Brightness of backlight:intel_
    backlight. 
    Jan 09 15:47:49 zbook.fritz.box dbus-daemon[1208]: [system] Activating service name='org.kde.powerdevil.
    backlighthelper' requested by ':1.43' (uid=1000 pid=3136 comm="/usr/lib64/libexec/org_kde_powerdevil ") 
    (using servicehelper) 
    Jan 09 15:47:49 zbook.fritz.box dbus-daemon[1208]: [system] Successfully activated service 'org.kde.powe
    rdevil.backlighthelper' 
    Jan 09 15:47:49 zbook.fritz.box org_kde_powerdevil[3136]: powerdevil: Udev device changed "/sys/devices/
    pci0000:00/0000:00:02.0/drm/card0/card0-eDP-1/intel_backlight" "/sys/devices/pci0000:00/0000:00:02.0/drm
    /card0/card0-eDP-1/intel_backlight" 
    Jan 09 15:53:06 zbook.fritz.box dbus-daemon[1208]: [system] Activating service name='org.kde.powerdevil.
    backlighthelper' requested by ':1.83' (uid=1000 pid=4198 comm="/usr/lib64/libexec/org_kde_powerdevil ") 
    (using servicehelper) 
    Jan 09 15:53:06 zbook.fritz.box dbus-daemon[1208]: [system] Successfully activated service 'org.kde.powe
    rdevil.backlighthelper' 
    Jan 09 15:53:06 zbook.fritz.box org_kde_powerdevil[4198]: powerdevil: Udev device changed "/sys/devices/
    pci0000:00/0000:00:02.0/drm/card0/card0-eDP-1/intel_backlight" "/sys/devices/pci0000:00/0000:00:02.0/drm
    /card0/card0-eDP-1/intel_backlight" 
    Jan 09 16:52:58 zbook.fritz.box org_kde_powerdevil[4198]: powerdevil: Kbd backlight brightness value:  0 
    Jan 09 16:52:58 zbook.fritz.box dbus-daemon[1208]: [system] Activating service name='org.kde.powerdevil.
    backlighthelper' requested by ':1.83' (uid=1000 pid=4198 comm="/usr/lib64/libexec/org_kde_powerdevil ") 
    (using servicehelper) 
    Jan 09 16:52:58 zbook.fritz.box dbus-daemon[1208]: [system] Successfully activated service 'org.kde.powe
    rdevil.backlighthelper' 
    Jan 09 16:52:58 zbook.fritz.box org_kde_powerdevil[4198]: powerdevil: Udev device changed "/sys/devices/
    pci0000:00/0000:00:02.0/drm/card0/card0-eDP-1/intel_backlight" "/sys/devices/pci0000:00/0000:00:02.0/drm
    /card0/card0-eDP-1/intel_backlight" 
    Jan 09 16:53:13 zbook.fritz.box dbus-daemon[1208]: [system] Activating service name='org.kde.powerdevil.
    backlighthelper' requested by ':1.83' (uid=1000 pid=4198 comm="/usr/lib64/libexec/org_kde_powerdevil ") 
    (using servicehelper) 
    Jan 09 16:53:13 zbook.fritz.box dbus-daemon[1208]: [system] Successfully activated service 'org.kde.powe
    rdevil.backlighthelper' 
    Jan 09 16:53:13 zbook.fritz.box org_kde_powerdevil[4198]: powerdevil: Udev device changed "/sys/devices/
    pci0000:00/0000:00:02.0/drm/card0/card0-eDP-1/intel_backlight" "/sys/devices/pci0000:00/0000:00:02.0/drm
    /card0/card0-eDP-1/intel_backlight" 
    Jan 09 17:47:27 zbook.fritz.box dbus-daemon[1208]: [system] Activating service name='org.kde.powerdevil.
    backlighthelper' requested by ':1.179' (uid=1000 pid=16800 comm="/usr/lib64/libexec/org_kde_powerdevil "
    ) (using servicehelper) 
    Jan 09 17:47:27 zbook.fritz.box dbus-daemon[1208]: [system] Successfully activated service 'org.kde.powe
    rdevil.backlighthelper' 
    Jan 09 17:47:27 zbook.fritz.box org_kde_powerdevil[16800]: powerdevil: Udev device changed "/sys/devices
    /pci0000:00/0000:00:02.0/drm/card0/card0-eDP-1/intel_backlight" "/sys/devices/pci0000:00/0000:00:02.0/dr
    m/card0/card0-eDP-1/intel_backlight" 
    Jan 09 18:33:52 zbook.fritz.box org_kde_powerdevil[16800]: powerdevil: Kbd backlight brightness value:  
    0 
    Jan 09 18:33:52 zbook.fritz.box dbus-daemon[1208]: [system] Activating service name='org.kde.powerdevil.
    backlighthelper' requested by ':1.179' (uid=1000 pid=16800 comm="/usr/lib64/libexec/org_kde_powerdevil "
    ) (using servicehelper) 
    Jan 09 18:33:52 zbook.fritz.box dbus-daemon[1208]: [system] Successfully activated service 'org.kde.powe
    rdevil.backlighthelper' 
    Jan 09 18:33:52 zbook.fritz.box org_kde_powerdevil[16800]: powerdevil: Udev device changed "/sys/devices
    /pci0000:00/0000:00:02.0/drm/card0/card0-eDP-1/intel_backlight" "/sys/devices/pci0000:00/0000:00:02.0/dr
    m/card0/card0-eDP-1/intel_backlight" 
    Jan 09 18:34:39 zbook.fritz.box dbus-daemon[1208]: [system] Activating service name='org.kde.powerdevil.
    backlighthelper' requested by ':1.179' (uid=1000 pid=16800 comm="/usr/lib64/libexec/org_kde_powerdevil "
    ) (using servicehelper) 
    Jan 09 18:34:39 zbook.fritz.box dbus-daemon[1208]: [system] Successfully activated service 'org.kde.powe
    rdevil.backlighthelper' 
    Jan 09 18:34:39 zbook.fritz.box org_kde_powerdevil[16800]: powerdevil: Udev device changed "/sys/devices
    /pci0000:00/0000:00:02.0/drm/card0/card0-eDP-1/intel_backlight" "/sys/devices/pci0000:00/0000:00:02.0/dr
    m/card0/card0-eDP-1/intel_backlight" 
    Jan 09 18:40:01 zbook.fritz.box org_kde_powerdevil[16800]: powerdevil: Kbd backlight brightness value:  
    0 
    Jan 09 18:40:01 zbook.fritz.box dbus-daemon[1208]: [system] Activating service name='org.kde.powerdevil.
    backlighthelper' requested by ':1.179' (uid=1000 pid=16800 comm="/usr/lib64/libexec/org_kde_powerdevil "
    ) (using servicehelper) 
    Jan 09 18:40:01 zbook.fritz.box dbus-daemon[1208]: [system] Successfully activated service 'org.kde.powe
    rdevil.backlighthelper' 
    Jan 09 18:40:01 zbook.fritz.box org_kde_powerdevil[16800]: powerdevil: Udev device changed "/sys/devices
    /pci0000:00/0000:00:02.0/drm/card0/card0-eDP-1/intel_backlight" "/sys/devices/pci0000:00/0000:00:02.0/dr
    m/card0/card0-eDP-1/intel_backlight" 
    Jan 09 18:41:16 zbook.fritz.box dbus-daemon[1208]: [system] Activating service name='org.kde.powerdevil.
    backlighthelper' requested by ':1.179' (uid=1000 pid=16800 comm="/usr/lib64/libexec/org_kde_powerdevil "
    ) (using servicehelper) 
    Jan 09 18:41:16 zbook.fritz.box dbus-daemon[1208]: [system] Successfully activated service 'org.kde.powe
    rdevil.backlighthelper' 
    Jan 09 18:41:16 zbook.fritz.box org_kde_powerdevil[16800]: powerdevil: Udev device changed "/sys/devices
    /pci0000:00/0000:00:02.0/drm/card0/card0-eDP-1/intel_backlight" "/sys/devices/pci0000:00/0000:00:02.0/dr
    m/card0/card0-eDP-1/intel_backlight" 
    Jan 09 18:42:31 zbook.fritz.box dbus-daemon[1208]: [system] Activating service name='org.kde.powerdevil.
    backlighthelper' requested by ':1.179' (uid=1000 pid=16800 comm="/usr/lib64/libexec/org_kde_powerdevil "
    ) (using servicehelper) 
    Jan 09 18:42:31 zbook.fritz.box dbus-daemon[1208]: [system] Successfully activated service 'org.kde.powe
    rdevil.backlighthelper' 
    Jan 09 18:42:31 zbook.fritz.box org_kde_powerdevil[16800]: powerdevil: Udev device changed "/sys/devices
    /pci0000:00/0000:00:02.0/drm/card0/card0-eDP-1/intel_backlight" "/sys/devices/pci0000:00/0000:00:02.0/dr
    m/card0/card0-eDP-1/intel_backlight" 
    Jan 09 18:47:31 zbook.fritz.box org_kde_powerdevil[16800]: powerdevil: Kbd backlight brightness value:  
    0 
    Jan 09 18:50:43 zbook.fritz.box dbus-daemon[1208]: [system] Activating service name='org.kde.powerdevil.
    backlighthelper' requested by ':1.179' (uid=1000 pid=16800 comm="/usr/lib64/libexec/org_kde_powerdevil "
    ) (using servicehelper) 
    Jan 09 18:50:43 zbook.fritz.box dbus-daemon[1208]: [system] Successfully activated service 'org.kde.powe
    rdevil.backlighthelper' 
    Jan 09 18:50:43 zbook.fritz.box org_kde_powerdevil[16800]: powerdevil: Udev device changed "/sys/devices
    /pci0000:00/0000:00:02.0/drm/card0/card0-eDP-1/intel_backlight" "/sys/devices/pci0000:00/0000:00:02.0/dr
    m/card0/card0-eDP-1/intel_backlight"
    

  9. #9
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    Default Re: HP Zbook 17.3 fury G8 - video and audio issues

    Hi
    So if (as suggested) you add `i915.enable_dpcd_backlight=1` to the kernel boot options, does this help?

    Could you also show the output from;

    Code:
    /sbin/lspci -nnk | egrep -A3 "VGA|Display|3D"
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  10. #10

    Default Re: HP Zbook 17.3 fury G8 - video and audio issues

    Here the output:

    Code:
    zbook:~ # /sbin/lspci -nnk | egrep -A3 "VGA|Display|3D" 
    00:02.0 VGA compatible controller [0300]: Intel Corporation TigerLake-H GT1 [UHD Graphics] [8086:9a60] (
    rev 01) 
            Subsystem: Hewlett-Packard Company Device [103c:886d] 
            Kernel driver in use: i915 
            Kernel modules: i915 
    --
    01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GA104GLM [RTX A3000 Mobile] [10de:24b8] (re
    v a1) 
            Subsystem: Hewlett-Packard Company Device [103c:886d] 
            Kernel driver in use: nvidia 
            Kernel modules: nouveau, nvidia_drm, nvidia
    

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