Sound stopped working

**featherfoot** · 14-Nov-2021, 20:48

Hello, I'm running Tumbleweed with kernel 5.14.14-2-default with the KDE spin. My problem is that sound stopped working. As far as I can tell it stopped when recovering from a problematic pipewire update. I dual boot other linux systems and spimd works on them.

When I initially had the problem, yast showed that there was no driver for the sound card. I used yast to fix that and now it is showing devices with drivers.

The KDE sound applet shows an error message of "No output or input devices found."

Looking at other forum entries, I see the following:

Code:

bopper:/home/jc # zypper se -si pulse pipe
Loading repository data...
Reading installed packages...



S  | Name                       | Type    | Version                           | Arch   | Repository
---+----------------------------+---------+-----------------------------------+--------+-----------------------------
i  | alsa-plugins-pulse-32bit   | package | 1.2.5-1.2                         | x86_64 | Main Repository (OSS)
i  | alsa-plugins-pulse-32bit   | package | 1.2.5-1.2                         | x86_64 | openSUSE:Tumbleweed
i  | gstreamer-plugin-pipewire  | package | 0.3.39-2.3                        | x86_64 | packman
i  | gstreamer-plugin-pipewire  | package | 0.3.39-2.3                        | x86_64 | Packman Repository
i+ | libpipeline1               | package | 1.5.3-1.5                         | x86_64 | Main Repository (OSS)
i+ | libpipeline1               | package | 1.5.3-1.5                         | x86_64 | openSUSE:Tumbleweed
i+ | libpipewire-0_3-0          | package | 0.3.39-2.3                        | x86_64 | packman
i+ | libpipewire-0_3-0          | package | 0.3.39-2.3                        | x86_64 | Packman Repository
i  | libpipewire-0_3-0-32bit    | package | 0.3.39-2.3                        | x86_64 | packman
i  | libpipewire-0_3-0-32bit    | package | 0.3.39-2.3                        | x86_64 | Packman Repository
i+ | libpulse-mainloop-glib0    | package | 15.0-4.1                          | x86_64 | Main Repository (OSS)
i+ | libpulse-mainloop-glib0    | package | 15.0-4.1                          | x86_64 | openSUSE:Tumbleweed
i+ | libpulse0                  | package | 15.0-4.1                          | x86_64 | Main Repository (OSS)
i+ | libpulse0                  | package | 15.0-4.1                          | x86_64 | openSUSE:Tumbleweed
i  | libpulse0-32bit            | package | 15.0-4.1                          | x86_64 | Main Repository (OSS)
i  | libpulse0-32bit            | package | 15.0-4.1                          | x86_64 | openSUSE:Tumbleweed
i+ | pipewire                   | package | 0.3.39-2.3                        | x86_64 | packman
i+ | pipewire                   | package | 0.3.39-2.3                        | x86_64 | Packman Repository
i  | pipewire-alsa              | package | 0.3.39-2.3                        | x86_64 | packman
i  | pipewire-alsa              | package | 0.3.39-2.3                        | x86_64 | Packman Repository
i  | pipewire-libjack-0_3-32bit | package | 0.3.39-2.3                        | x86_64 | packman
i  | pipewire-libjack-0_3-32bit | package | 0.3.39-2.3                        | x86_64 | Packman Repository
i+ | pipewire-media-session     | package | 0.4.1+4~git20211111.e4b49a306-2.1 | x86_64 | home:X0F:branches:multimedia
i+ | pipewire-modules           | package | 0.3.39-2.3                        | x86_64 | packman
i+ | pipewire-modules           | package | 0.3.39-2.3                        | x86_64 | Packman Repository
i  | pipewire-pulseaudio        | package | 0.3.39-2.3                        | x86_64 | packman
i  | pipewire-pulseaudio        | package | 0.3.39-2.3                        | x86_64 | Packman Repository
i+ | pipewire-spa-plugins-0_2   | package | 0.3.39-2.3                        | x86_64 | packman
i+ | pipewire-spa-plugins-0_2   | package | 0.3.39-2.3                        | x86_64 | Packman Repository
i+ | pipewire-spa-tools         | package | 0.3.39-2.3                        | x86_64 | packman
i+ | pipewire-spa-tools         | package | 0.3.39-2.3                        | x86_64 | Packman Repository
i+ | pipewire-tools             | package | 0.3.39-2.3                        | x86_64 | packman
i+ | pipewire-tools             | package | 0.3.39-2.3                        | x86_64 | Packman Repository
i+ | pulseaudio-bash-completion | package | 15.0-4.1                          | x86_64 | Main Repository (OSS)
i+ | pulseaudio-bash-completion | package | 15.0-4.1                          | x86_64 | openSUSE:Tumbleweed
i+ | pulseaudio-utils           | package | 15.0-4.1                          | x86_64 | Main Repository (OSS)
i+ | pulseaudio-utils           | package | 15.0-4.1                          | x86_64 | openSUSE:Tumbleweed
i  | pulseaudio-utils-32bit     | package | 15.0-4.1                          | x86_64 | Main Repository (OSS)
i  | pulseaudio-utils-32bit     | package | 15.0-4.1                          | x86_64 | openSUSE:Tumbleweed
bopper:/home/jc #

Code:

systemctl --user list-unit-files | grep -i "pipe|pulse"
returns nothing

Code:

pactl info | grep -i server
returns
Server String: /run/user/1000/pulse/native
Server Protocol Version: 35
Server Name: PulseAudio (on PipeWire 0.3.39)
Server Version: 15.0.0

Code:

jc@bopper:~> systemctl --machine=bopper@localhost --user list-unit-files | grep -i "pipe|pulse" 
Failed to connect to bus: Host is down
Failed to list unit files: Transport endpoint is not connected

pavucontrol shows no input or output devices.

I'm fairly experienced with linux but have very limited current experience with opensuse and have no ideas on how to proceed. Please advise/

**deano_ferrari** · 15-Nov-2021, 00:06

Originally Posted by featherfoot

Hello, I'm running Tumbleweed with kernel 5.14.14-2-default with the KDE spin. My problem is that sound stopped working. As far as I can tell it stopped when recovering from a problematic pipewire update. I dual boot other linux systems and spimd works on them.

Code:

systemctl --user list-unit-files | grep -i "pipe|pulse"
returns nothing

Code:

pactl info | grep -i server
returns
Server String: /run/user/1000/pulse/native
Server Protocol Version: 35
Server Name: PulseAudio (on PipeWire 0.3.39)
Server Version: 15.0.0

Code:

jc@bopper:~> systemctl --machine=bopper@localhost --user list-unit-files | grep -i "pipe|pulse" 
Failed to connect to bus: Host is down
Failed to list unit files: Transport endpoint is not connected

Run the command like this (with egrep)...

Code:

systemctl --user list-unit-files | egrep -i "pipe|pulse"

I'm fairly experienced with linux but have very limited current experience with opensuse and have no ideas on how to proceed. Please advise/

I have seen similar issues reported (other distros) due to some apparent regression with pipewire-media-session, but not sure if they relate specifically to your situation.

What does the following command return?

Code:

systemctl --user status pipewire

**deano_ferrari** · 15-Nov-2021, 00:13

BTW, follow the sound troubleshooting advice outlined here...
https://en.opensuse.org/SDB:Audio_troubleshooting

Run the alsa-info.sh diagnostic script as described in the guide as well, let it upload the output to an online server, and share the URL that it provides here.

**suse_rasputin** · 15-Nov-2021, 07:05

https://forums.opensuse.org/showthre...ailable-in-GUI

https://forums.opensuse.org/showthre...eweed-20211107

...it's a mess. No solution found yet...

**featherfoot** · 17-Nov-2021, 15:49

Code:

jc@bopper:~> systemctl --user list-unit-files | egrep -i "pipe|pulse"
pipewire-media-session.service                                 enabled   enabled
pipewire-pulse.service                                         disabled  disabled
pipewire.service                                               disabled  disabled
pipewire-pulse.socket                                          enabled   enabled
pipewire.socket                                                enabled   enabled
jc@bopper:~>

**deano_ferrari** · 17-Nov-2021, 16:05

Originally Posted by featherfoot

Code:

jc@bopper:~> systemctl --user list-unit-files | egrep -i "pipe|pulse"
pipewire-media-session.service                                 enabled   enabled
pipewire-pulse.service                                         disabled  disabled
pipewire.service                                               disabled  disabled
pipewire-pulse.socket                                          enabled   enabled
pipewire.socket                                                enabled   enabled
jc@bopper:~>

That checks out as expected.... and the other commands/output?

**featherfoot** · 17-Nov-2021, 16:23

bopper:/home/jc # cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version k5.14.14-3-default.
bopper:/home/jc # cat /proc/asound/modules
0 snd_hda_intel
1 snd_hda_intel
2 snd_usb_audio

Code:

bopper:/home/jc # cat /proc/asound/cards
 0 [NVidia         ]: HDA-Intel - HDA NVidia
                      HDA NVidia at 0xf6080000 irq 76
 1 [Generic        ]: HDA-Intel - HD-Audio Generic
                      HD-Audio Generic at 0xf6700000 irq 78
 2 [Camera         ]: USB-Audio - USB 2.0 Camera
                      Sonix Technology Co., Ltd. USB 2.0 Camera at usb-0000:07:00.3-1, high speed
bopper:/home/jc #

Code:

bopper:/home/jc # lspci | grep -i audio
06:00.1 Audio device: NVIDIA Corporation GP107GL High Definition Audio Controller (rev a1)
08:00.3 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) HD Audio Controller
bopper:/home/jc #

**deano_ferrari** · 17-Nov-2021, 16:40

That's not what was requested. From post #2...

Code:

systemctl --user status pipewire

and the alsa-info.sh diagnostic utility (refer troubleshooting guide post #3).

**featherfoot** · 17-Nov-2021, 17:29

j

Code:

c@bopper:~> systemctl --user status pipewire

Code:

● pipewire.service - PipeWire Multimedia Service
     Loaded: loaded (/usr/lib/systemd/user/pipewire.service; disabled; vendor preset: disabled)
     Active: active (running) since Wed 2021-11-17 18:04:38 EST; 1h 15min ago
TriggeredBy: ● pipewire.socket
   Main PID: 4955 (pipewire)
      Tasks: 2 (limit: 4915)
     Memory: 2.4M
        CPU: 20ms
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pipewire.service
             └─4955 /usr/bin/pipewire

Nov 17 18:04:38 bopper systemd[4418]: Started PipeWire Multimedia Service.
jc@bopper:~>

The ALSA info output is at

HTML Code:

http://alsa-project.org/db/?f=15dba988cbb8561221c66cf3a28a6f67cbfc1375

**deano_ferrari** · 17-Nov-2021, 18:09

The alsa-info.sh output suggests no obvious issues.

FWIW, I did find this reddit thread discussing similar audio device issues as you report. It might relate to the recent "alsa-ucm-conf" regression (version 1.2.5) perhaps. Bug report...
https://bugzilla.opensuse.org/show_bug.cgi?id=1187079
You can check the installed version with...

Code:

rpm -qi alsa-ucm-conf

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