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Thread: T-Mobile hotspot won't connect after upgrading from 11 Pro Max to 13 Pro Max

  1. #1
    Join Date
    Oct 2010
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    Default T-Mobile hotspot won't connect after upgrading from 11 Pro Max to 13 Pro Max

    I had no problems connecting to my 11 Pro Max iphone hotspot. After upgrading to 13 Pro Max, it keeps asking for the password and will not connect. I have no idea what is happening. Has anyone else experienced this?

    Thank you for any help anyone can offer.

  2. #2
    Join Date
    Oct 2010
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    Default Re: T-Mobile hotspot won't connect after upgrading from 11 Pro Max to 13 Pro Max

    Ok. No help. Maybe I can get some responses if I give more details. I am using network-manager in KDE. With my previous iphone 11 Promax, when using the carrier's hotspot (T-Mobile)
    I would be prompted for the KDE Wallet password, and upon entering it, I would be connected immediately to the hotspot. In the wifi widget the security protocol was identified (WPA2, I think) with the connection. Upon receiving my new iphone, (13 pro Max), upon being prompted for KDE wallet password and entering it, it then asks for wifi password and attempts to connect to the hotspot. The hotspot is recognized, i.e., signal strength, and address, but the security protocol is listed as "unknown" It continues to try to connect to no avail and after asking for the wifi password again it automatically disconnects with the message "No secrets were provided." I have opened the "configure connection" panel and tried every possible manipulation of every setting possible to no avail. I do not know where to go to get a connection. I need a KDE and network expert to help me. I have found threads with similar problems but I have never found a direct answer to what is happening. PLEASE HELP!!

  3. #3
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    Default Re: T-Mobile hotspot won't connect after upgrading from 11 Pro Max to 13 Pro Max

    Hi
    Perhaps the WPA settings on both devices are incorrect WPA2 vs WPA3?
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  4. #4
    Join Date
    Oct 2010
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    Akron/Canton Ohio
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    Default Re: T-Mobile hotspot won't connect after upgrading from 11 Pro Max to 13 Pro Max

    Solved. Thank you Malcolm. I had no idea that my usb wifi TP-Link adapter is not compatible with the new WPA3 security standard that Apple iphones now use. Lesson learned.

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