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Thread: Problem: Session immediate crash to a reboot - reproduceable when playing a video in Firefox

  1. #11
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    Default Re: Problem: Session immediate crash to a reboot - reproduceable when playing a video in Firefox

    Quote Originally Posted by karlmistelberger View Post
    Ever tried Tumbleweed? On host erlangen Leap was cumbersome in 2016. Switching to Tumbleweed solved all issues. Squeezing /home and installing on a new partition involves no risks.
    I have Tumbleweed running on a partition on one of my desktop PCs (an old Core-i7-4770 PC). But I don't use it much, as that PC also has LEAP-15.2 which I use most of the time. I only installed Tumbleweed for curiousity and to learn a bit. Its a bit too cutting edge for me. I am so conservative, I think my conservatism holds me back quite often - but with conservatism comes comfort (in my case).

    I'm hoping to get by with LEAP-15.3 in this laptop, with only the occasional upgrade to something newer, if shown very advantageous to work with the newer hardware in this Lenovo X1 Carbon Gen9. Svyatko's suggestion to go for the updates (on Mesa and other packages) in the X11 : XOrg repository has me thinking. ... But I am not so certain I will be comfortable with such new software.....

    Guess its the old man (old in 'oldcpu') in me talking. ....
    Last edited by oldcpu; 15-Oct-2021 at 00:45.

  2. #12

    Default Re: Problem: Session immediate crash to a reboot - reproduceable when playing a video in Firefox

    Quote Originally Posted by oldcpu View Post
    I think it may be something in the hardware or firmware, that makes the laptop stability more sensitive to issues. ... An application like Firefox, even if it crashes, should NOT bring down the operating system. However after installing Firefox-93.0, I am not getting any crashes/reboots (yet). I can't believe that Firefox is at fault thou, and I suspect rather that Firefox-78 simply acted as a catalyst to an existing problem.
    Firefox crashes whole OS rather easy - it uses GPGPU if possible.
    Your Iris Xe Graphics is too new for Mesa 3D 20.2.4.
    You may set FF to not use GPU Webrender and run in software mode. Possibly FF 93 is already using software Webrender.

  3. #13
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    Default Re: Problem: Session immediate crash to a reboot - reproduceable when playing a video in Firefox

    Quote Originally Posted by Svyatko View Post
    Firefox crashes whole OS rather easy - it uses GPGPU if possible.
    Your Iris Xe Graphics is too new for Mesa 3D 20.2.4.
    You may set FF to not use GPU Webrender and run in software mode. Possibly FF 93 is already using software Webrender.
    Thanks. I will look in to this. After some hours of playing videos with Firefox, I did get a crash/reboot about 20-minutes ago. So while it appears Firefox-93.0 reduces the frequency of crash/reboots, it doesn't prevent such.
    .

  4. #14
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    Default Re: Problem: Session immediate crash to a reboot - reproduceable when playing a video in Firefox

    Quote Originally Posted by Svyatko View Post
    Try to use Mesa 3D from Experimental branch (X11 : XOrg repo).
    Also you may want to perform Full repository Vendor change to X11 : XOrg repo.
    Thanks for the suggestions.

    After reading your posts I deselected "use hardware accelleration when availalbe" in Firefox-93.0 but I can't say if that helped. After going for hours last night using Firefox, with no crash/reboot, I then experienced early this morning two crash/reboots when surfing/posting on openSUSE forums with Firefox.

    The first crash reboot 'journalctrl' at around 07:11am:
    Code:
    Oct 17 07:00:25 localhost.localdomain systemd[1]: Started Timeline of Snapper Snapshots.
    Oct 17 07:00:25 localhost.localdomain systemd[1]: Starting DBus interface for snapper...
    Oct 17 07:00:25 localhost.localdomain dbus-daemon[906]: [system] Activating via systemd: service name='org.opensuse.Snapper' unit='snapperd.service' requested by '>
    Oct 17 07:00:25 localhost.localdomain systemd[1]: Started DBus interface for snapper.
    Oct 17 07:00:25 localhost.localdomain dbus-daemon[906]: [system] Successfully activated service 'org.opensuse.Snapper'
    Oct 17 07:00:25 localhost.localdomain systemd[1]: snapper-timeline.service: Succeeded.
    Oct 17 07:01:25 localhost.localdomain systemd[1]: snapperd.service: Succeeded.
    Oct 17 07:10:05 localhost.localdomain kwin_x11[4895]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 9633, resource id: 90177725, major code: 15 (>
    Oct 17 07:10:05 localhost.localdomain kwin_x11[4895]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 9638, resource id: 90177725, major code: 18 (>
    -- Reboot --
    The first crash reboot '/var/log/messages' :
    Code:
    2021-10-17T07:00:25.080645+07:00 localhost systemd[1]: Started Timeline of Snapper Snapshots.
    2021-10-17T07:00:25.095641+07:00 localhost systemd[1]: Starting DBus interface for snapper...
    2021-10-17T07:00:25.095984+07:00 localhost dbus-daemon[906]: [system] Activating via systemd: service name='org.opensuse.Snapper' unit='snapperd.service' requested by ':1.67' (uid=0 pid=6064 comm="/usr/lib/snapper/systemd-helper --timeline ")
    2021-10-17T07:00:25.096117+07:00 localhost systemd[1]: Started DBus interface for snapper.
    2021-10-17T07:00:25.096181+07:00 localhost dbus-daemon[906]: [system] Successfully activated service 'org.opensuse.Snapper'
    2021-10-17T07:00:25.096621+07:00 localhost systemd[1]: snapper-timeline.service: Succeeded.
    2021-10-17T07:01:25.155568+07:00 localhost systemd[1]: snapperd.service: Succeeded.
    2021-10-17T07:10:05.739001+07:00 localhost kwin_x11[4895]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 9633, resource id: 90177725, major code: 15 (QueryTree), minor code: 0
    2021-10-17T07:10:05.753752+07:00 localhost kwin_x11[4895]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 9638, resource id: 90177725, major code: 18 (ChangeProperty), minor code: 0
    The first crash reboot '/var/log/warn' :
    Code:
    2021-10-17T07:10:05.739001+07:00 localhost kwin_x11[4895]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 9633, resource id: 90177725, major code: 15 (QueryTree), minor code: 0
    2021-10-17T07:10:05.753752+07:00 localhost kwin_x11[4895]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 9638, resource id: 90177725, major code: 18 (ChangeProperty), minor code: 0
    I am not convinced the "QXcbConnection: XCB error: 3 (BadWindow)" is relevant, as that occurs sometimes with no crash:

    The second crash reboot 'journalctrl' at around ~ 07:46am:
    Code:
    Oct 17 07:41:33 localhost.localdomain systemd[1]: snapperd.service: Succeeded.
    Oct 17 07:42:17 localhost.localdomain rtkit-daemon[1998]: Supervising 11 threads of 3 processes of 1 users.
    Oct 17 07:42:17 localhost.localdomain rtkit-daemon[1998]: Supervising 11 threads of 3 processes of 1 users.
    Oct 17 07:42:17 localhost.localdomain rtkit-daemon[1998]: Supervising 11 threads of 3 processes of 1 users.
    Oct 17 07:42:17 localhost.localdomain rtkit-daemon[1998]: Supervising 11 threads of 3 processes of 1 users.
    Oct 17 07:42:17 localhost.localdomain rtkit-daemon[1998]: Supervising 11 threads of 3 processes of 1 users.
    Oct 17 07:42:17 localhost.localdomain rtkit-daemon[1998]: Supervising 11 threads of 3 processes of 1 users.
    Oct 17 07:42:17 localhost.localdomain rtkit-daemon[1998]: Successfully made thread 3345 of process 3229 (/usr/lib64/firefox/firefox) owned by 'oldcpu' RT at priori>
    Oct 17 07:42:17 localhost.localdomain rtkit-daemon[1998]: Supervising 12 threads of 4 processes of 1 users.
    Oct 17 07:42:17 localhost.localdomain rtkit-daemon[1998]: Supervising 12 threads of 4 processes of 1 users.
    Oct 17 07:42:17 localhost.localdomain rtkit-daemon[1998]: Supervising 12 threads of 4 processes of 1 users.
    Oct 17 07:42:18 localhost.localdomain rtkit-daemon[1998]: Supervising 12 threads of 4 processes of 1 users.
    Oct 17 07:42:18 localhost.localdomain rtkit-daemon[1998]: Supervising 12 threads of 4 processes of 1 users.
    Oct 17 07:42:18 localhost.localdomain rtkit-daemon[1998]: Supervising 12 threads of 4 processes of 1 users.
    Oct 17 07:42:18 localhost.localdomain rtkit-daemon[1998]: Supervising 12 threads of 4 processes of 1 users.
    Oct 17 07:45:33 localhost.localdomain systemd[1]: Starting Cleanup of Temporary Directories...
    Oct 17 07:45:33 localhost.localdomain systemd-tmpfiles[3598]: /usr/lib/tmpfiles.d/net-snmp.conf:1: Line references path below legacy directory /var/run/, updating >
    Oct 17 07:45:33 localhost.localdomain systemd[1]: systemd-tmpfiles-clean.service: Succeeded.
    Oct 17 07:45:33 localhost.localdomain systemd[1]: Finished Cleanup of Temporary Directories.
    The second crash reboot '/var/log/messages' :
    Code:
    2021-10-17T07:42:17.222973+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 17891, resource id: 35652226, major code: 18 (ChangeProperty), minor code: 0
    2021-10-17T07:42:17.229432+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 17896, resource id: 35652227, major code: 18 (ChangeProperty), minor code: 0
    2021-10-17T07:42:17.645653+07:00 localhost rtkit-daemon[1998]: Supervising 11 threads of 3 processes of 1 users.
    2021-10-17T07:42:17.672884+07:00 localhost rtkit-daemon[1998]: message repeated 5 times: [ Supervising 11 threads of 3 processes of 1 users.]
    2021-10-17T07:42:17.674552+07:00 localhost rtkit-daemon[1998]: Successfully made thread 3345 of process 3229 (/usr/lib64/firefox/firefox) owned by 'oldcpu' RT at priority 10.
    2021-10-17T07:42:17.674633+07:00 localhost rtkit-daemon[1998]: Supervising 12 threads of 4 processes of 1 users.
    2021-10-17T07:42:18.649507+07:00 localhost rtkit-daemon[1998]: message repeated 6 times: [ Supervising 12 threads of 4 processes of 1 users.]
    2021-10-17T07:44:12.267636+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 31163, resource id: 35652267, major code: 18 (ChangeProperty), minor code: 0
    2021-10-17T07:44:12.821231+07:00 localhost kdeinit5[3542]: Qt: Session management error: networkIdsList argument is NULL
    2021-10-17T07:44:12.853277+07:00 localhost dolphin[3526]: kf.kio.core: We got some errors while running testparm "Weak crypto is allowed"
    2021-10-17T07:44:24.223331+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 34896, resource id: 117440533, major code: 18 (ChangeProperty), minor code: 0
    2021-10-17T07:44:24.223422+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 34901, resource id: 117440534, major code: 18 (ChangeProperty), minor code: 0
    2021-10-17T07:44:24.467897+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 35284, resource id: 37756793, major code: 3 (GetWindowAttributes), minor code: 0
    2021-10-17T07:44:24.468071+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 9 (BadDrawable), sequence: 35285, resource id: 37756793, major code: 14 (GetGeometry), minor code: 0
    2021-10-17T07:44:54.560429+07:00 localhost plasmashell[1948]: trying to show an empty dialog
    2021-10-17T07:45:33.239987+07:00 localhost systemd[1]: Starting Cleanup of Temporary Directories...
    2021-10-17T07:45:33.245923+07:00 localhost systemd-tmpfiles[3598]: /usr/lib/tmpfiles.d/net-snmp.conf:1: Line references path below legacy directory /var/run/, updating /var/run/net-snmp → /run/net-snmp; please update the tmpfiles.d/ drop-in file accordingly.
    2021-10-17T07:45:33.280448+07:00 localhost systemd[1]: systemd-tmpfiles-clean.service: Succeeded.
    2021-10-17T07:45:33.280566+07:00 localhost systemd[1]: Finished Cleanup of Temporary Directories.
    The second crash reboot '/var/log/warn' :
    Code:
    2021-10-17T07:42:17.222973+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 17891, resource id: 35652226, major code: 18 (ChangeProperty), minor code: 0
    2021-10-17T07:42:17.229432+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 17896, resource id: 35652227, major code: 18 (ChangeProperty), minor code: 0
    2021-10-17T07:44:12.267636+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 31163, resource id: 35652267, major code: 18 (ChangeProperty), minor code: 0
    2021-10-17T07:44:12.821231+07:00 localhost kdeinit5[3542]: Qt: Session management error: networkIdsList argument is NULL
    2021-10-17T07:44:12.853277+07:00 localhost dolphin[3526]: kf.kio.core: We got some errors while running testparm "Weak crypto is allowed"
    2021-10-17T07:44:24.223331+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 34896, resource id: 117440533, major code: 18 (ChangeProperty), minor code: 0
    2021-10-17T07:44:24.223422+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 34901, resource id: 117440534, major code: 18 (ChangeProperty), minor code: 0
    2021-10-17T07:44:24.467897+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 35284, resource id: 37756793, major code: 3 (GetWindowAttributes), minor code: 0
    2021-10-17T07:44:24.468071+07:00 localhost kwin_x11[1942]: qt.qpa.xcb: QXcbConnection: XCB error: 9 (BadDrawable), sequence: 35285, resource id: 37756793, major code: 14 (GetGeometry), minor code: 0
    2021-10-17T07:44:54.560429+07:00 localhost plasmashell[1948]: trying to show an empty dialog

    I'm away from home at present (travelling) but possibly after I return home I may install the updated Mesa and the MANY apps from the X11 : XOrg repository.

  5. #15
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    Default Re: Problem: Session immediate crash to a reboot - reproduceable when playing a video in Firefox

    Quote Originally Posted by Svyatko View Post
    Try to use Mesa 3D from Experimental branch (X11 : XOrg repo).
    Also you may want to perform Full repository Vendor change to X11 : XOrg repo.
    I finally was sufficiently annoyed with the crash/reboots, that I backed up the data off of the ultrabooks SSD drive (where given this is a new install there was not much to backup) and did a Full repository vendor change to X11 : XOrg repo.

    I didn't have much confidence in the laptop being able to boot after such a repos system/priority change ( 211 packages updated) but to my pleasant surprise the Lenovo booted ok afterward. I will now monitor to see if this is stable, or if it continues to crash/reboot now and then.

    Here is the graphics part from 'inxi' :
    Code:
    Graphics:  Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] driver: i915 v: kernel 
               Device-2: Chicony Integrated Camera type: USB driver: uvcvideo 
               Display: x11 server: X.Org 1.20.13 driver: loaded: modesetting unloaded: fbdev,vesa resolution: 1920x1200~60Hz 
               OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 21.2.4

  6. #16
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    Default Re: Problem: Session immediate crash to a reboot - reproduceable when playing a video in Firefox

    Quote Originally Posted by oldcpu View Post
    I finally was sufficiently annoyed with the crash/reboots, that I backed up the data off of the ultrabooks SSD drive (where given this is a new install there was not much to backup) and did a Full repository vendor change to X11 : XOrg repo.
    Not long after doing this update, I had a crash/reboot, where all I was doing was accessing an external USB hard drive.

    I downloaded the memtest86 (from https://www.memtest86.com/ ) , created their boot USB, booted the laptop to that USB and ran the memtest for 2 hours. It passed that short test. Maybe later today I will run a much longer test. But this gives me some confidence this is not a hardware issue.

    I am now taking a look at the BIOS settings, to see if there might be something in there that could be the cause.

    I had the BIOS under "Power > Sleep State" set to "Windows 10 and Linux" and I have now changed that to "Linux S3" to see if that makes any difference. Purportedly "Windows 10 and Linux" setting is the "Optimized Sleep State for Windows 10 and versions of Linux that are compatible with Suspend-to-Idle". I would have thought that applied to openSUSE.

    I now have it set to "Linux S3" where this is the "Optimized Sleep State for versions of Linux that are not compatible with Suspend-to-Idle".

    I seriously doubt this is the issue, as I was actively using the laptop each time there was a crash/reboot ... but I plan to go through different BIOS settings to see if changing any will result in better stability. ... I am a bit suspicious of either a BIOS bug, or a kernel bug that reacts strangely to a BIOS setting ... assuming of course this is not a hardware issue.

    As noted, later today or tomorrow, I plan to run a much longer memory test than just a 2 hour test.

    Given that using the 'cutting edge' X11 : Xorg repos versions of XWindows apps did not solve the problem, I need to decide if I should roll back to the LEAP-15.3 nominal versions of Xwindows, or if I should stay with these more cutting edge versions. I am undecided there.
    .

  7. #17
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    Default Re: Problem: Session immediate crash to a reboot - reproduceable when playing a video in Firefox

    Hi
    Be interesting to look at about:support in Firefox, is webrender being used? And also check about:config webrender options.
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  8. #18
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    Default Re: Problem: Session immediate crash to a reboot - reproduceable when playing a video in Firefox

    Quote Originally Posted by malcolmlewis View Post
    Be interesting to look at about:support in Firefox, is webrender being used? And also check about:config webrender options.
    under 'about:support' there is a lot of information on webrender. Its difficult to know which is relevant.

    For example, in Firefox 'about:support' , I note in the table under:

    • WEBRENDER: available by default - unavailable-no-hw-compositing by runtime: Hardware compositing is disabled
    • WEBRENDER_QUALIFIED: available by default
    • WEBRENDER_COMPOSITOR: disabled by default: Disabled by default - blocklisted by env: Blocklisted by gfxInfo
    • WEBRENDER_PARTIAL: available by default
    • WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default - unavailable by runtime: WebRender disabled
    • WEBRENDER_OPTIMIZED_SHADERS: available by default - unavailable by runtime: WebRender disabled
    • WEBRENDER_ANGLE: available by default - unavailable by env: OS not supported
    • WEBRENDER_DCOMP_PRESENT: available by default - disabled by user: User disabled via pref - unavailable by env: Requires Windows 10 or later -unavailable by runtime: Requires ANGLE
    • WEBRENDER_SOFTWARE: available by default


    If one goes into Firefox's 'about:conf' and searches for 'webrender' one comes up with many entries which one can change between 'true' and 'false'. Most are 'false' ... but some 'true'. Its difficult to know if changing any of those will make a difference.

    I note that i do have 'Use hardware acceleration when available' deselected under 'Settings > General > Performance' .

    I also note I have seen the crash/reboot when Firefox Youtube is not running ... but not as often.

    = = = =

    On the BIOS investigation front, with "Power > Sleep State" set to "Linux S3" I still managed to obtain a 'crash/reboot'.

    In the BIOS I've now gone into "Power > CPU Power Management" and changed it from "ON" to "OFF". According to the BIOS the "CPU Power Management" "Enables or disables the power saving feature that stop the microprocessor clock automatically when there are no system activities. Normally it is not necessary to change this activity".

    I also don't think this is a relevant setting for the crash, but I am simply proceeding with different settings one-by-one.
    .
    .
    Last edited by oldcpu; 19-Oct-2021 at 00:16.

  9. #19
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    Default Re: Problem: Session immediate crash to a reboot - reproduceable when playing a video in Firefox

    I ran a couple of more memory tests for 2 hours each, and both times I had no errors. So I do not believe there is a hardware memory issue.

    Next, I started looking again for a possible issue between LEAP-15.3 and the BIOS/firmware settings on this Lenovo X1 Carbon Gen-9.

    BIOS tuning

    BIOS: Network settings

    In BIOS I restored the 'Network' settings back to the default values that were in place when the laptop was delivered. This meant I changed back:

    • "Wake on LAN from Dock" from OFF to ON
    • "Lenovo Cloud Services" from OFF to ON
    • "UEFI IPv4 Network Stack" from OFF to ON
    • "UEFI IPv6 Netowor Stack" from OFF to ON


    Frankly, I think I have no need for any of those to be ON, but at this point I am looking for a possible Firmware incompabibilty with my openSUSE LEAP-15.3 which is causing random crash/reboots.

    BIOS: Power management

    During the same BIOS boot as making the above network changes, I went to BIOS under Config > Power, and I changed 'CPU Power Management' to OFF from the default of "ON". I note this "Enables or Disables the power saving feature that stop the microprocessor clock automatically when there are no system activities. Normally, it is not necessary to change this setting."

    My suspicion is this could be the main issue that was causing the problem - even though the BIOS explanation test says it normally is not necessary to change the setting.

    LEAP-15.3 network setting
    - I also after rebooting, changed my host name from the default 'localhost' to 'X1-Carbon-G9'. I serious doubt that has any bearing on the Crash/reboot issue, but I note this change here, just to be complete.

    Results

    Its over a day later and I have yet to experience another crash/reboot. This is the longest I have gone thus far without experiencing such, but I think it is too soon to tell. Maybe if after a couple of weeks of not experiencing such, I can say that something I did fixed this.

    If I get to that point, I may start one by one undoing the things that I most recently did, to see if undoing one brings back the 'crash/reboot' issue.
    .

  10. #20

    Default Re: Problem: Session immediate crash to a reboot - reproduceable when playing a video in Firefox

    Try to update BIOS.
    Leap is the only installed OS on laptop?
    Try to use TW.

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