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Thread: Failed to install HP driver plug-in for a HP ColorLaserJet MFP M282nw scanner

  1. #1

    Default Failed to install HP driver plug-in for a HP ColorLaserJet MFP M282nw scanner

    With YaST2 I have configured a HP ColorLaserJet MFP M282nw device both as a printer and scanner via usb and wifi connections.
    Printing works fine, but trying to scan requires an extra HP driver plug-in installation which fails each time.

    Scenario for the wifi connected scanner using hp-setup (via YaST2):

    Code:
    > scanimage -L
          device `hpaio:/net/HP_ColorLaserJet_MFP_M282-M285?ip=192.168.1.3'       is a Hewlett-Packard HP_ColorLaserJet_MFP_M282-M285 all-in-one
        
    Then try to scan from two scanner applications, skanlite and simple-scan:

    Code:
    > skanlite
        Could not open the scanner
        "hpaio:/net/HP_ColorLaserJet_MFP_M282-M285?ip=192.168.1.3"
        sane_open("     "hpaio:/net/HP_ColorLaserJet_MFP_M282-M285?ip=192.168.1.3" ",     &handle) failed! status =  Error during device I/O
    or
    Code:
    > simple-scan 
        HP Device Manager - Plug-in Installer:
        HP Device requires proprietary plug-in which is missing.
        Click 'Next' to continue plug-in installation
        Next
        
        An additonal driver plug-in is required to operate this printer.     You may donload the plug-in directly from an HP autorized server     (recommended), or, if already have a copy of this file, you can     specify a path to the file (advanced).
        
        Plug-in installation choice
        * Download and installed the plug-in from an HP authorized server     (recommended)
        Next
        
        /home/terje/.hplip/hplip-3.20.11-plugin.run file does not match its     checksum. File may have been corrupted or altered
        OK
        
        Failed to install Plug-in.
        Either you have chosen to skip the Plug-in installation  or entered     incorrect Password
        OK
    Code:
    ls /home/terje/.hplip
        hplip.conf
    --------------------------

    The same happends on two stationary workstations, usb and wifi connected respectively to the HP device, and both installed with Leap 15.3 from scratch (if I remember right).
    However on a third laptop machine I upgraded from Leap 15.2 to 15.3, scanning works. That is I think the plug-in was installed on Leap 15.2 first.

    ------------------------

    So the question is, where is the HP plug-in found and possibly where is it installed, and how to verify if there is some versions conflicts?

    Here is the hplip packages installed on all three machines (no hp plug-in seen):

    Code:
    # zypper se -is hplip
          Loading repository data...
          Reading installed packages...
          
          S  | Name             | Type    | Version     | Arch   |       Repository
    ---+------------------+---------+-------------+--------+----------------
          i+ | hplip            | package | 3.20.11-2.1 | x86_64 | Main       Repository
          i+ | hplip-hpijs      | package | 3.20.11-2.1 | x86_64 | Main       Repository
          i+ | hplip-sane       | package | 3.20.11-2.1 | x86_64 | Main       Repository
          i+ | hplip-scan-utils | package | 3.20.11-2.1 | x86_64 | Main       Repository

  2. #2
    Join Date
    Mar 2011
    Location
    Sauerland
    Posts
    6,349

    Default AW: Failed to install HP driver plug-in for a HP ColorLaserJet MFP M282nw scanner

    run:
    Code:
    hp-plugin

  3. #3
    Join Date
    Jun 2008
    Location
    Podunk
    Posts
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    Default Re: Failed to install HP driver plug-in for a HP ColorLaserJet MFP M282nw scanner

    Hi
    You need to run the command `hp-plugin` as your user, I usually download the plugin version required and run there....

    Code:
    cd
    wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run -O hplip-3.20.11-plugin.run
    wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run.asc -O hplip-3.20.11-plugin.run.asc
    hp-plugin -i -p .
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  4. #4

    Default Re: AW: Failed to install HP driver plug-in for a HP ColorLaserJet MFP M282nw scanner

    Quote Originally Posted by Sauerland View Post
    run:
    Code:
    hp-plugin
    Code:
    > hp-plugin
    
    HP Linux Imaging and Printing System (ver. 3.20.11)
    Plugin Download and Install Utility ver. 2.1
    
    Copyright (c) 2001-18 HP Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    
    
    HP Linux Imaging and Printing System (ver. 3.20.11)
    Plugin Download and Install Utility ver. 2.1
    
    Copyright (c) 2001-18 HP Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    
    Checking for network connection...
    Downloading plug-in from: 
    error: /home/terje/.hplip/hplip-3.20.11-plugin.run file does not match its checksum. File may have been corrupted or altered
    
    Done.
    That is, similar error message as initial above.

  5. #5
    Join Date
    Jun 2008
    Location
    Southwest Virginia, USA
    Posts
    109

    Default Re: Failed to install HP driver plug-in for a HP ColorLaserJet MFP M282nw scanner

    How about hplip-sane?
    John
    Tumbleweed Home User
    Blue Ridge Mountains USA

  6. #6

    Default Re: Failed to install HP driver plug-in for a HP ColorLaserJet MFP M282nw scanner

    Quote Originally Posted by malcolmlewis View Post
    Hi
    You need to run the command `hp-plugin` as your user, I usually download the plugin version required and run there....

    Code:
    cd
    wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run -O hplip-3.20.11-plugin.run
    wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run.asc -O hplip-3.20.11-plugin.run.asc
    hp-plugin -i -p .
    Code:
    > cd
    terje@localhost:~> wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run -O hplip-3.20.11-plugin.run
    --2021-07-17 16:02:48--  https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run
    Slår opp vertsnavn developers.hp.com (developers.hp.com) … 34.210.182.99, 35.167.236.162
    Kobler til developers.hp.com (developers.hp.com)|34.210.182.99|:443 …tilkoblet.
    HTTP-forespørsel sendt. Venter på svar … 200 OK
    Lengde: 11514293 (11M)
    Lagrer til: «hplip-3.20.11-plugin.run»
    
    hplip-3.20.11-plugin.run          100%[=============================================================>]  10,98M  6,03MB/s    på 1,8s    
    
    2021-07-17 16:02:51 (6,03 MB/s) - «hplip-3.20.11-plugin.run» lagret [11514293/11514293]
    
    terje@localhost:~> wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run.asc -O hplip-3.20.11-plugin.run.asc
    --2021-07-17 16:03:13--  https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run.asc
    Slår opp vertsnavn developers.hp.com (developers.hp.com) … 34.210.182.99, 35.167.236.162
    Kobler til developers.hp.com (developers.hp.com)|34.210.182.99|:443 …tilkoblet.
    HTTP-forespørsel sendt. Venter på svar … 200 OK
    Lengde: 198 [text/plain]
    Lagrer til: «hplip-3.20.11-plugin.run.asc»
    
    hplip-3.20.11-plugin.run.asc      100%[=============================================================>]     198  --.-KB/s    på 0s      
    
    2021-07-17 16:03:14 (13,0 MB/s) - «hplip-3.20.11-plugin.run.asc» lagret [198/198]
    
    terje@localhost:~> hp-plugin -i -p .
    
    HP Linux Imaging and Printing System (ver. 3.20.11)
    Plugin Download and Install Utility ver. 2.1
    
    Copyright (c) 2001-18 HP Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    
    
    HP Linux Imaging and Printing System (ver. 3.20.11)
    Plugin Download and Install Utility ver. 2.1
    
    Copyright (c) 2001-18 HP Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    
    (Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
    
    
    ------------------------------------------
    | PLUG-IN INSTALLATION FOR HPLIP 3.20.11 |
    ------------------------------------------
    
    
    ---------------
    | COPY PLUGIN |
    ---------------
    
    Downloading plug-in from: file:///home/terje/hplip-3.20.11-plugin.run
    Downloading plug-in: [\                                                                                           ] 0%  1100%Receiving digital keys: /usr/bin/gpg --homedir /home/terje/.hplip/.gnupg --no-permission-warning --keyserver pool.sks-keyservers.net --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
     
    error: Unable to recieve key from keyserver
    Do you still want to install the plug-in? (y=yes, n=no*, q=quit) ? y
    
    ----------------------
    | INSTALLING PLUG-IN |
    ----------------------
    
    Creating directory plugin_tmp
    Verifying archive integrity... All good.
    Uncompressing HPLIP 3.20.11 Plugin Self Extracting Archive..............................................................
    
    HP Linux Imaging and Printing System (ver. 3.20.11)
    Plugin Installer ver. 3.0
    
    Copyright (c) 2001-18 HP Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    
    Plug-in version: 3.20.11
    Installed HPLIP version: 3.20.11
    Number of files to install: 64
    
    You must agree to the license terms before installing the plug-in:
    
    LICENSE TERMS FOR HP Linux Imaging and Printing (HPLIP) Driver Plug-in                                                                  
    
    .................. snip ...............
    
    Do you accept the license terms for the plug-in (y=yes*, n=no, q=quit) ? y
    Please enter the root/superuser password: 
     
    Done.
     
    Done.
    This solved the hp plug-in issue, and scanning works.

    Thanks for help.

  7. #7
    Join Date
    Aug 2008
    Location
    San Francisco
    Posts
    498

    Default Re: Failed to install HP driver plug-in for a HP ColorLaserJet MFP M282nw scanner

    Quote Originally Posted by malcolmlewis View Post
    Hi
    You need to run the command `hp-plugin` as your user, I usually download the plugin version required and run there....

    Code:
    cd
    wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run -O hplip-3.20.11-plugin.run
    wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run.asc -O hplip-3.20.11-plugin.run.asc
    hp-plugin -i -p .
    Thanks, Malcolm. I had the same trouble with an HP LaserJet Pro MFP M127fn, and this solved it.
    Howard
    ThinkPads 310ED, 600E, T23, X41, X60, T61, X201, E550, X390

  8. #8
    Join Date
    Nov 2009
    Location
    Groningen, NL
    Posts
    243

    Default Re: Failed to install HP driver plug-in for a HP ColorLaserJet MFP M282nw scanner

    Quote Originally Posted by malcolmlewis View Post
    Hi
    You need to run the command `hp-plugin` as your user, I usually download the plugin version required and run there....

    Code:
    cd
    wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run -O hplip-3.20.11-plugin.run
    wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run.asc -O hplip-3.20.11-plugin.run.asc
    hp-plugin -i -p .
    Thank you very much, Malcolm Lewis, for this advice.
    I had a similar problem as the OP, in my case with the installation of my hp1102 laserjet printer: download of the plug-in did not succeed (with the same unhelpful error message).

    So I followed your advice to install the plug-in and then used Yast to install the printer.
    Two drivers were proposed, of which I selected the one that did NOT require the plug-in.
    Seconds later the testpage printed correctly.
    Great advice!
    Hans Schreuder

  9. #9

    Default Re: Failed to install HP driver plug-in for a HP ColorLaserJet MFP M282nw scanner

    Quote Originally Posted by malcolmlewis View Post
    Hi
    You need to run the command `hp-plugin` as your user, I usually download the plugin version required and run there....

    Code:
    cd
    wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run -O hplip-3.20.11-plugin.run
    wget https://developers.hp.com/sites/default/files/hplip-3.20.11-plugin.run.asc -O hplip-3.20.11-plugin.run.asc
    hp-plugin -i -p .
    Thanks!
    Solved my issue with HP LaserJet Pro MFP M130fn all-in-one. Couldn't scan before that.

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