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Thread: new printer

  1. #1
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    Default new printer

    I do not know where to ask this question. DON'T BE MAD
    Small Question about (HP LaserJet Pro MFP M28-M31)
    I had to purchase a new printer recently. I am having trouble finding the drivers for that printer. I can't even find anything close. I have found my drivers in the past for older printers. If I name the printer, I am curious if someone else has had the problem. What was your solution.
    Mike

    AMD Athlon(tm) II X3 435 Processor, (RAM): 8.0 GiB, openSUSE Leap 15.2, (x86_64)
    KDE: 5.18.6, ATI Radeon HD 3000

  2. #2
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    Default Re: new printer

    Hi
    Is that the exact model? The Leap 15.2 hplip version should work according to: https://developers.hp.com/hp-linux-i..._devices/index
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  3. #3
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    Default Re: new printer

    Quote Originally Posted by malcolmlewis View Post
    Hi
    Is that the exact model? The Leap 15.2 hplip version should work according to: https://developers.hp.com/hp-linux-i..._devices/index
    That is my model and I am 15.2. I am not finding my printer
    Mike

    AMD Athlon(tm) II X3 435 Processor, (RAM): 8.0 GiB, openSUSE Leap 15.2, (x86_64)
    KDE: 5.18.6, ATI Radeon HD 3000

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    Default Re: new printer

    Quote Originally Posted by mike5737 View Post
    I do not know where to ask this question.
    Shifting to the Hardware forum.
    openSUSE Leap 15.2; KDE Plasma 5

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    Default Re: new printer

    Quote Originally Posted by mike5737 View Post
    That is my model and I am 15.2. I am not finding my printer
    Hi
    That is the series M28 to M31, if you look at the following link, there is a 'Model name' number across the top: http://h10032.www1.hp.com/ctg/Manual/c05853582.pdf

    Which one is it, likely on the label(s) somewhere?
    Last edited by malcolmlewis; 11-Jul-2021 at 19:53.
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  6. #6
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    Default Re: new printer

    Quote Originally Posted by mike5737 View Post
    That is my model and I am 15.2. I am not finding my printer
    More info is needed.

    1. How is the printer connected? (USB or network)

    2. How are you trying to discover/configure your printer?
    Code:
    hp-setup
    3. If configuring for a network-connected printer, make sure that the firewall is not impacting the discovery process.
    openSUSE Leap 15.2; KDE Plasma 5

  7. #7
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    Default Re: new printer

    Quote Originally Posted by deano_ferrari View Post
    More info is needed.

    1. How is the printer connected? (USB or network)

    2. How are you trying to discover/configure your printer?
    Code:
    hp-setup
    3. If configuring for a network-connected printer, make sure that the firewall is not impacting the discovery process.
    printer is connected by usb
    I was using yast2/printer config
    Mike

    AMD Athlon(tm) II X3 435 Processor, (RAM): 8.0 GiB, openSUSE Leap 15.2, (x86_64)
    KDE: 5.18.6, ATI Radeon HD 3000

  8. #8
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    Default Re: new printer

    Quote Originally Posted by mike5737 View Post
    printer is connected by usb
    I was using yast2/printer config
    Try using 'hp-setup' directly, and report back.
    openSUSE Leap 15.2; KDE Plasma 5

  9. #9
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    Default Re: new printer

    Quote Originally Posted by mike5737 View Post
    printer is connected by usb
    I was using yast2/printer config
    I think a bit more info is needed.
    When I click on add printer, yast will do it's thing and find the make/model of my printer. but then i click on find more and about 100 printers is listed but mine is not there.
    Mike

    AMD Athlon(tm) II X3 435 Processor, (RAM): 8.0 GiB, openSUSE Leap 15.2, (x86_64)
    KDE: 5.18.6, ATI Radeon HD 3000

  10. #10
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    Default Re: new printer

    Quote Originally Posted by mike5737 View Post
    I think a bit more info is needed.
    When I click on add printer, yast will do it's thing and find the make/model of my printer. but then i click on find more and about 100 printers is listed but mine is not there.
    I would be a happy camper If I could just use the disk.
    Mike

    AMD Athlon(tm) II X3 435 Processor, (RAM): 8.0 GiB, openSUSE Leap 15.2, (x86_64)
    KDE: 5.18.6, ATI Radeon HD 3000

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